Blue Screen Help


  1. bosco83
    Posts : 1
    Window 7 Family Edition 64bit
       New #1

    Blue Screen Help


    Hi, i'm newbie to this forum. Some days ago when i connected an external hard disk (Western Digital My Book) with esata interface i had a blue screen, so i would understand the reason of the problem and fix it. My computer specs:
    - Window 7 Family Edition 64bit (original installation)
    - 4GB Ram
    - Intel i7Cpu Q720@1.60GHz - 1.60 GHz
    My laptop is a Dell Xps 16 and it has less one year so my hardware is recent enough:)
    I hope that somebody can help me,
    Thak you very much!

    P.s.: excuse me for my english but it's a bit rusty.
      My Computer
    Quote Quote

  3. mgorman87
    Posts : 1,782
    Windows 7 Home Premium 64bit
       New #2

    There are no BSOD dumps in the report you uploaded. Make sure you have memory dump logging enabled Set MiniDump

    Enable driver verifier - Driver Verifier - Enable and Disable
      My Computer
    Quote Quote

 

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