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Windows 7: Can jetAudio cause a Blue Screen on Ultimate x64?

07 Apr 2011   #1
IMAyNeed

Windows 7 Ultimate 64-bit
 
 
Can jetAudio cause a Blue Screen on Ultimate x64?

I was creating an album in jetAudio and then Blue Screen.

jetAudio has problems with video files which are high resolution or has dual audio. I noticed that. I don't know if any other jetAudio users (with Ultimate x64) has the same issues.

I was wondering if this Blue Screen is related to jetAudio or something else.

Retail OS, a few weeks old. Hardware more than a year.

And please tell me that the dump files work or not, because I am getting this error below:

Attachment 147969

I don't know if it is an error or not, it is just saying that "The system cannot find the path specified."


My System SpecsSystem Spec
.
07 Apr 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by IMAyNeed View Post
I was creating an album in jetAudio and then Blue Screen.

jetAudio has problems with video files which are high resolution or has dual audio. I noticed that. I don't know if any other jetAudio users (with Ultimate x64) has the same issues.

I was wondering if this Blue Screen is related to jetAudio or something else.

Retail OS, a few weeks old. Hardware more than a year.

And please tell me that the dump files work or not, because I am getting this error below:

Attachment 147969

I don't know if it is an error or not, it is just saying that "The system cannot find the path specified."
Nope, no dmp files uploaded. try this method




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
07 Apr 2011   #3
IMAyNeed

Windows 7 Ultimate 64-bit
 
 

It wasn't enabled. I will enable now and wait for the next Blue Screen. Not wait actually, hoping that it doesn't happen again.

Thanks for informing me about that there was no dump files.
My System SpecsSystem Spec
.

Reply

 Can jetAudio cause a Blue Screen on Ultimate x64?




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