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Windows 7: Laptop crashes...BSOD during game

08 Apr 2011   #1
OdaNobunaga

Windows 7 Home Premium x64
 
 
Laptop crashes...BSOD during game

Hi! My laptop randomly crashes when i play games. Bugcheck says it is probably caused
by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+17f ). I get BSOD sometimes after 5-10 mins or sometimes after hour/s of gameplay. Games are Cabal Online and DotA. Please help. I dont get this BSOD when i play this games on my desktop PC.

Laptop Specs:
TOSHIBA Satellite L510
Intel i3 M 330 2.13GHZ
Windows 7 Home Premium x64
2048MB RAM
ATI Mobility Radeon HD 5145


My System SpecsSystem Spec
.
09 Apr 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by OdaNobunaga View Post
Hi! My laptop randomly crashes when i play games. Bugcheck says it is probably caused
by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+17f ). I get BSOD sometimes after 5-10 mins or sometimes after hour/s of gameplay. Games are Cabal Online and DotA. Please help. I dont get this BSOD when i play this games on my desktop PC.

Laptop Specs:
TOSHIBA Satellite L510
Intel i3 M 330 2.13GHZ
Windows 7 Home Premium x64
2048MB RAM
ATI Mobility Radeon HD 5145
You are accurate this one was caused by your video driver. remove and replace using these

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\040911-29187-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`03658000 PsLoadedModuleList = 0xfffff800`0389de90
Debug session time: Fri Apr  8 12:58:08.656 2011 (GMT-4)
System Uptime: 0 days 0:18:34.248
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffaa00a5e3218, 1, fffff88004a1b507, 5}


Could not read faulting driver name
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+17f )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffaa00a5e3218, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff88004a1b507, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000005, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800039090e8
 fffffaa00a5e3218 

FAULTING_IP: 
dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+17f
fffff880`04a1b507 488908          mov     qword ptr [rax],rcx

MM_INTERNAL_CODE:  5

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  cabalmain.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff88008f1c480 -- (.trap 0xfffff88008f1c480)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffaa00a5e3218 rbx=0000000000000000 rcx=fffffaa00a5e3218
rdx=fffffa8005ccb000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88004a1b507 rsp=fffff88008f1c610 rbp=0000000000000001
 r8=fffffa8005d3b3c0  r9=0000000000000001 r10=0000000000000018
r11=fffff88008f1c5e0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+0x17f:
fffff880`04a1b507 488908          mov     qword ptr [rax],rcx ds:d000:fffffaa0`0a5e3218=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80003682c6f to fffff800036d8640

STACK_TEXT:  
fffff880`08f1c318 fffff800`03682c6f : 00000000`00000050 fffffaa0`0a5e3218 00000000`00000001 fffff880`08f1c480 : nt!KeBugCheckEx
fffff880`08f1c320 fffff800`036d676e : 00000000`00000001 fffffaa0`0a5e3218 fffff880`00000000 fffffa80`01871e10 : nt! ?? ::FNODOBFM::`string'+0x44891
fffff880`08f1c480 fffff880`04a1b507 : fffffa80`01871e10 fffffa80`01871e10 fffff8a0`042a1010 00000000`00000001 : nt!KiPageFault+0x16e
fffff880`08f1c610 fffff880`04a01ecc : 00000000`00000000 00000000`00000000 fffffa80`05841950 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+0x17f
fffff880`08f1c6e0 fffff880`0510cccc : 00000000`00000000 fffff8a0`038d4000 fffff8a0`038d4000 00000000`00000001 : dxgmms1!VidMmCloseAllocation+0x44
fffff880`08f1c710 fffff880`0510c65f : fffff8a0`038d4000 fffff8a0`038d5300 fffff8a0`00000000 00000000`00000000 : dxgkrnl!DXGDEVICE::DestroyAllocations+0x248
fffff880`08f1c800 fffff880`0510c8e1 : fffff8a0`038d4000 fffff8a0`038d4000 00000000`00000001 00000000`00000000 : dxgkrnl!DXGDEVICE::ProcessTerminationList+0xa3
fffff880`08f1c850 fffff880`0511079c : fffff8a0`0b01a600 fffff880`08f1cca0 fffffa80`05c76000 fffff880`050d73af : dxgkrnl!DXGDEVICE::TerminateAllocations+0xb9
fffff880`08f1c8a0 fffff880`05112e57 : fffff8a0`038d4000 fffff880`08f1c9b0 00000000`7efdb001 fffff880`050d8001 : dxgkrnl!DXGDEVICE::DestroyAllocation+0x448
fffff880`08f1c930 fffff960`0023c882 : 00000000`0008fd20 fffffa80`06f4c550 00000000`00000020 00000000`73775f08 : dxgkrnl!DxgkDestroyAllocation+0x9bf
fffff880`08f1cbf0 fffff800`036d78d3 : 00000000`00000001 00000000`2bc35bdf 00000000`2f282701 00000000`2bc35be0 : win32k!NtGdiDdDDIDestroyAllocation+0x12
fffff880`08f1cc20 00000000`7379120a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0008e2f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7379120a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+17f
fffff880`04a1b507 488908          mov     qword ptr [rax],rcx

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+17f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce799c1

FAILURE_BUCKET_ID:  X64_0x50_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+17f

BUCKET_ID:  X64_0x50_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+17f

Followup: MachineOwner
---------

0: kd> lmvm dxgmms1
start             end                 module name
fffff880`04a00000 fffff880`04a46000   dxgmms1    (pdb symbols)          c:\symbols\dxgmms1.pdb\0901C357E9E846EE8C2FBCC8107163201\dxgmms1.pdb
    Loaded symbol image file: dxgmms1.sys
    Mapped memory image file: C:\Symbols\dxgmms1.sys\4CE799C146000\dxgmms1.sys
    Image path: \SystemRoot\System32\drivers\dxgmms1.sys
    Image name: dxgmms1.sys
    Timestamp:        Sat Nov 20 04:49:53 2010 (4CE799C1)
    CheckSum:         00047A89
    ImageSize:        00046000
    File version:     6.1.7601.17514
    Product version:  6.1.7601.17514
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     dxgmms1.sys
    OriginalFilename: dxgmms1.sys
    ProductVersion:   6.1.7601.17514
    FileVersion:      6.1.7601.17514 (win7sp1_rtm.101119-1850)
    FileDescription:  DirectX Graphics MMS
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
My System SpecsSystem Spec
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 Laptop crashes...BSOD during game




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