Help for a Sand Sailor

olohman · 11 Apr 2011

I have developed a problem with BSOD's lately on my laptop, a Dell Inspiron 1764 that is just now a year old. Reading the forums, I downloaded the debugging tools and looked at the dump files and its telling me that it is the NETIO.SYS. I'm stumped now as I cannot find any definitive information on this file. I will attach the dump files if anyone could give me some guidance on this problem. I'm currently in the Middle East and this computer is my main source of communication and entertainment at the moment. Thanks for any help you can give.

yowanvista · 11 Apr 2011

A McAfee security software was invloved, uninstall it and use MSE
Update your USB Modem/Serial Device Driver, it cause issues on your system
http://support.dell.com/support/down...&catid=&impid=

Code:

Unloaded modules:

fffff880`069ed000 fffff880`069f5000   massfilter.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`068c3000 fffff880`068e1000   ZTEusbser6k.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06944000 fffff880`06962000   ZTEusbmdm6k.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`069ed000 fffff880`069f5000   massfilter.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06944000 fffff880`06962000   ZTEusbmdm6k.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`069ae000 fffff880`069b0000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06800000 fffff880`0681b000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`069ed000 fffff880`069f5000   massfilter.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`068c3000 fffff880`068f4000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`057d7000 fffff880`057f5000   ZTEusbser6k.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`019de000 fffff880`019fc000   ZTEusbmdm6k.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0699a000 fffff880`069b0000   mferkdet.sys

fffff880`063aa000 fffff880`063d7000   mfeavfk01.sy
    Timestamp: unavailable (00000000)
    Checksum:  00000000
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