WMP crashes when opening AVI files


  1. Posts : 69
    Windows 7 Ultimate Steve Ballmer Sig. Edition
       #1

    WMP crashes when opening AVI files


    The headline pretty much says it all, here's some background on my PC's hardware, software and the error details follow. Hope someone can help figure it out.

    Win 7 Ultimate 64 bit (only started doing this after the switch to x64)
    AMD Athlon64X2 @2.2GHz
    nVidia 8400GS 512MB PCI-e graphics card (driver version 6658)

    Real player
    Itunes
    Nero 7 Ultra
    VLC media player
    ConvertX to DVD
    DVD shrink

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional information about the problem:
    BCCode: d1
    BCP1: FFFFF880040FF020
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF8800405B11B
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\041111-20170-01.dmp
    C:\Users\Scott\AppData\Local\Temp\WER-53991-0.sysdata.xml
    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    .AVI's seem to be the only files causing this problem.
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2
      My Computer


 

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