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Windows 7: Multiple BSODs

13 Jun 2011   #71
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Completely un-install Minecraft.
Keep Chrome.

Then run CPU - Stress Test with Prime95
Prime95 Torture test, 2 hours should be enough for this test.
First open Core Temp to monitor CPU temperatures, don't go over 71C.
Open Prime95 and stop the test if it is running, in Advanced tab select 'Round off checking', in the Options tab select 'Torture Test...', in the window that opens select 'Blend', after 'Number of torture test threads to run' enter 4, then click OK to start the test.

I'm seeing a lot of Event errors and crashes, let's check if un-installing minecraft will stop these errors and crashes.
If not then it's back to hardware.
Let's look at this re-install for a while, to see if there is a cause here.

This crash is the same one you have gotten before.
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory
The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

If you are getting Minecraft from a less that reputable source, this could be corrupt and/or have a virus.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002b5f56d, Address of the instruction which caused the bugcheck
Arg3: fffff880029c6740, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!CmpKcbCacheLookup+1dd
fffff800`02b5f56d 418b45f4        mov     eax,dword ptr [r13-0Ch]

CONTEXT:  fffff880029c6740 -- (.cxr 0xfffff880029c6740)
rax=0000000000000004 rbx=0000000000000000 rcx=000000000000059d
rdx=00000000000001df rsi=fffff8a008f9c608 rdi=fffff880029c7318
rip=fffff80002b5f56d rsp=fffff880029c7120 rbp=fffff8a008f9c010
 r8=0000000000000007  r9=0000000000000000 r10=0000000000000038
r11=fffff880029c72d0 r12=fffff8a00243aa70 r13=effff8a002419018
r14=0000000000000003 r15=fffff8a00249fde8
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
nt!CmpKcbCacheLookup+0x1dd:
fffff800`02b5f56d 418b45f4        mov     eax,dword ptr [r13-0Ch] ds:002b:effff8a0`0241900c=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  TrustedInstall

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002b5f56d

STACK_TEXT:  
fffff880`029c7120 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!CmpKcbCacheLookup+0x1dd


FOLLOWUP_IP: 
nt!CmpKcbCacheLookup+1dd
fffff800`02b5f56d 418b45f4        mov     eax,dword ptr [r13-0Ch]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!CmpKcbCacheLookup+1dd

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

STACK_COMMAND:  .cxr 0xfffff880029c6740 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!CmpKcbCacheLookup+1dd

BUCKET_ID:  X64_0x3B_nt!CmpKcbCacheLookup+1dd

Followup: MachineOwner
---------
Uninstall all Asus utilities, this driver is old and known to cause crashes.
ASACPI ASACPI.sys Mon Mar 28 10:30:36 2005


Are you turning the UAC off?
Code:
Symptom:	The Security Center reports that User Access Control is disabled.
Cause:	User Access Control is disabled. It is highly recommended that you run Windows with User Access Control enabled.
Resolution:	Enable User Access Control using the Security Center.
Related:	User Acess Control
Your HDD is struggling, I've seen this before.
This is indicating a hard drive issue, unless you are folding or seeding a torrent site.
Code:
Severity:	Information
Warning:	The average disk queue length is 5. The disk may be at its maximum transfer capacity due to throughput and disk seeks
Related:	Disk Diagnosis
Are you using any file download accelerators and Internet speed accelerators?
This is an Error_Timeout.
Do you have the Windows Update to install automatically?
Looks like all the Windows updates are failing, the list goes on and on...
First, try to install them manually. Start menu> All Programs> Windows updates.

The error 0x800705b4 can be caused by a virus, Did you install Avast?
If it is installed run a full system virus scan, then D/L update and run Malwarebytes.
Post the logs.
Code:
Event[1401]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:31:18.195
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB979538).

Event[1625]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.896
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2419640).

Event[1626]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.896
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2511455).

Event[1627]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.896
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2442962).

Event[1628]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.896
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2491683).

Event[1629]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.849
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB2506928).

Event[1630]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.849
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2378111).

Event[1631]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.849
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2483614).

Event[1632]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.849
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB974571).

Event[1633]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.849
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2387149).

Event[1634]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.818
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB2506014).

Event[1635]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.818
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB980408).

Event[1636]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.818
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2079403).

Event[1637]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.818
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2423089).

Event[1638]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.818
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2503658).

Event[1639]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.787
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2393802).

Event[1640]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.787
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB2388210).

Event[1641]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.787
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB975560).

Event[1642]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.787
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2281679).

Event[1643]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.787
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB971033).

Event[1644]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.756
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Microsoft .NET Framework 3.5.1, Windows 7, and Windows Server 2008 R2 for x64-based Systems (KB2416471).

Event[1645]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.756
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2032276).

Event[1646]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.756
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2509553).

Event[1647]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.756
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB975496).

Event[1648]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.756
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB982665).

Event[1649]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.709
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB2541014).

Event[1650]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.709
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2385678).

Event[1651]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.709
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB2454826).

Event[1652]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.709
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB2487426).

Event[1653]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.709
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Cumulative Security Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB2497640).

Event[1654]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.693
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2507618).

Event[1655]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.693
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2347290).

Event[1656]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.693
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB2484033).

Event[1657]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.693
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Microsoft .NET Framework 3.5 SP1 Update for Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB982526).

Event[1658]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.662
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB2524375).

Event[1659]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.662
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2508429).

Event[1660]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.662
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB982799).

Event[1661]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.662
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB978637).

Event[1662]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.662
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2506212).

Event[1663]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2011-06-11T19:21:16.631
  Event ID: 20
  Task: Windows Update Agent
  Level: Error
  Opcode: Installation
  Keyword: Installation,Failure
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
Installation Failure: Windows failed to install the following update with error 0x800705b4: Security Update for Windows 7 for x64-based Systems (KB2506223).



My System SpecsSystem Spec
.
13 Jun 2011   #72
Ran

Windows 7 Profesional 64 bit
 
 

-Got rid of minecraft, although it was not pirated or anything like that.
-I do turn UAC off, because I find it to be a pain.
-Never use torrents
-I had free download manager (before clean install), but I rarely used it, and I am not (intentionally) using any accelerators
-Updates are set on automatic, although it defaulted to do them at 3 AM, and my computer is rarely on then. I do not know why so many updates would be failing, and have not been alerted to the failures...
-Will edit with the results of testing.

Edit: Prime crashed my computer 3 times now. First time, the computer was also updating, so that might have produced some more update errors. Second time I reallized that I did not have mini dumps enabled, and so the third time I got a bsod after enabling them. I also checked my bios settings, because before I got a message on start up that said overclocking failed, and it reset to default bios settings, so everything is on auto again. I also still have only one stick of ram installed.

EDIT 2: I was able to reproduce the crash after I changed all the voltages and the command rate to what you told me before--changed voltages + different stick of ram--changed voltages + both sticks of ram.
I also got 2 or three "overclocking failed" messages while trying to start, but I just tried again and was able to start.
My System SpecsSystem Spec
13 Jun 2011   #73
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Remove all Asus utilities, this specific driver is known to cause crashes in Win7.
ASACPI ASACPI.sys Mon Mar 28 10:30:36 2005

Change the RAM card, take one out and put the other one in.
Run Prime95 again, same way as last time, the torture test. This stress the CPU and some of the RAM.

The overclocking failure error also indicates a hardware problem, usually RAM or CPU.

STOP 0x00000019: BAD_POOL_HEADER
Usual causes: Device driver
The driver is as expected, Prime95.
This is caused by hardware, most likely RAM and/or CPU.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffff80002a4fdb0, the pool entry being checked.
Arg3: effff80002a4fdb0, the read back flink freelist value (should be the same as 2).
Arg4: fffff80002a4fdb0, the read back blink freelist value (should be the same as 2).

Debugging Details:
------------------


BUGCHECK_STR:  0x19_3

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  prime95.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff800029f3d6f to fffff800028c0700

STACK_TEXT:  
fffff880`07f9c808 fffff800`029f3d6f : 00000000`00000019 00000000`00000003 fffff800`02a4fdb0 effff800`02a4fdb0 : nt!KeBugCheckEx
fffff880`07f9c810 fffff800`028cf9b1 : fffffa80`00000000 00000000`00000000 fa8004c5`dda80460 f8a00215`00000000 : nt!ExDeferredFreePool+0xa56
fffff880`07f9c900 fffff800`028b2043 : 00000000`00000000 fffffa80`04c5c290 00000000`00000043 fffff680`00a0c268 : nt!IopAllocateIrpPrivate+0x241
fffff880`07f9c960 fffff800`028b2515 : 00000000`00000001 00000000`00000000 fffff880`07f9ca60 effffa80`02284601 : nt!IoPageRead+0x83
fffff880`07f9c9f0 fffff800`028db8bb : 00000000`00000000 00000000`00000000 ffffffff`ffffffff fffff880`00000000 : nt!MiIssueHardFault+0x255
fffff880`07f9cac0 fffff800`028be7ee : 00000000`00000008 00000000`0285de60 00000000`4f7a3201 00000000`00001964 : nt!MmAccessFault+0x14bb
fffff880`07f9cc20 00000001`4184dcf0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
00000000`0285dc98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x1`4184dcf0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!ExDeferredFreePool+a56
fffff800`029f3d6f cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!ExDeferredFreePool+a56

FOLLOWUP_NAME:  Pool_corruption

IMAGE_NAME:  Pool_Corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: Pool_Corruption

FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+a56

BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+a56

Followup: Pool_corruption
---------
My System SpecsSystem Spec
.

13 Jun 2011   #74
Ran

Windows 7 Profesional 64 bit
 
 

EDIT 2: I was able to reproduce the crash after I changed all the voltages and the command rate to what you told me before--changed voltages + different stick of ram--changed voltages + both sticks of ram.
I also got 2 or three "overclocking failed" messages while trying to start, but I just tried again and was able to start.
(from last post, it was right before you posted)
Does it matter that I had changed the voltages back to where you had told me before?

I was unable to find any asus utilities to "uninstall." I checked program files folders, start menu, and did a whole C disk search.
The driver was in my drivers folder and so I just moved it to another folder (me being able to just move it like that I assume means it was not in use)
It was also in DriverStore\FileRepository\atk2000.inf_amd64_neutral_a91abe245a6c41c8, and I was unable to do anything with it there.
My System SpecsSystem Spec
13 Jun 2011   #75
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

With both sticks of RAM installed you will need the RAM settings I gave you.

With one RAM card installed, it should run on those settings, If it gives the OC failure message change the BIOS settings back to default.

If you put the other RAM card in by itself, with default BIOS settings, do you still get crashes?
If not, run Prime95 torture test.
If your still getting crashes, you need to try a known working RAM card for your system and check for stability.
My System SpecsSystem Spec
13 Jun 2011   #76
Ran

Windows 7 Profesional 64 bit
 
 

I have been unable now to get a bsod with any combination of ram and settings... I do not have any ram I could switch mine out with (even checked my grandmothers computer haha ), but I do have a lifetime warranty. Is there a way to be sure that the ram is the problem? I am a little wary about replacing the ram when the crashes are so inconsistent.

Edit: Got a bsod while idling with nothing but chrome running.
My System SpecsSystem Spec
14 Jun 2011   #77
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

The only way, in a case like yours, is to put different RAM in your computer and if it runs with no errors or crashes then that is the proof.

At this stage, you might put other RAM into your system and have the same results.
With no clear cut cause, swapping out hardware is the only way to find the cause.
The possibilities are still software or hardware.
For hardware, I would look at these in this order:
PSU
RAM
CPU
Motherboard



This is the first crash of this type.
STOP 0x000000A0: INTERNAL_POWER_ERROR

I noticed that your PSU is only 450W, have thought about the possibility that this may be causing some/all of these issues.
Any of the four hardware components listed above can cause the types of issues you are having.
This latest crash, though not specifically meaning the PSU, it does bring it forward as something to check.


Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

INTERNAL_POWER_ERROR (a0)
The power policy manager experienced a fatal error.
Arguments:
Arg1: 000000000000000b, The hibernation file is too small.
Arg2: 000000005fea2000, Size of the hibernation file.
Arg3: 0000000000000003, HIBERFILE_PROGRESS_MEMORY_RANGES
Arg4: 000000000fe41000, Size of the remaining memory ranges.

Debugging Details:
------------------


BUGCHECK_STR:  0xA0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002ac1403 to fffff80002881700

STACK_TEXT:  
fffff880`0531c1b8 fffff800`02ac1403 : 00000000`000000a0 00000000`0000000b 00000000`5fea2000 00000000`00000003 : nt!KeBugCheckEx
fffff880`0531c1c0 fffff800`02ac1aab : fffffa80`020d1180 00000000`0000e000 fffffa80`020d1180 00000000`0000bec8 : nt!PopWriteHiberPages+0xa3
fffff880`0531c3c0 fffff800`02ac1c15 : 000019bb`79cb58d7 fffff880`0531c6c8 fffff880`0000e000 00000000`00000010 : nt!PopAddPagesToCompressedPageSet+0x1eb
fffff880`0531c450 fffff800`02ac3022 : fffff880`0ed60000 fffff880`0531c6c8 00000000`00000007 00000000`00000060 : nt!PopBufferCompressedPageSet+0xd5
fffff880`0531c4c0 fffff800`02ac3809 : fffffa80`00000cf0 fffff880`07d10000 00000000`0005fe9f 00000000`0000bec8 : nt!PopWriteHiberImage+0x3d2
fffff880`0531c6b0 fffff800`02df309e : ffffffff`ffd0e000 00000000`00000000 fffff800`02ac3620 00000000`00000000 : nt!PopSaveHiberContext+0x1ea
fffff880`0531c860 fffff800`02ac8ad9 : fffff800`00003703 00000000`00000000 00000000`00000000 fffff800`0288f9fd : hal!HaliAcpiSleep+0x18f
fffff880`0531c8d0 fffff800`02ac8b7f : 00000000`00000000 fffffa80`020d1180 fffff800`02a31420 00000000`02ac4dd0 : nt!PopHandleNextState+0x12a
fffff880`0531c920 fffff800`02ace030 : 00000000`00000005 00000000`00000001 00000000`00000000 fffff880`0531caa0 : nt!PopIssueNextState+0x1f
fffff880`0531c950 fffff800`02ace494 : 00000000`00000000 00000000`0007fe8d 00000000`00000000 00000000`00000001 : nt!PopInvokeSystemStateHandler+0x3c0
fffff880`0531cb10 fffff800`02aca354 : ffffffff`ffffffff ffffffff`ffffffff 00000000`0007fe8d 00000000`00000000 : nt!PopEndMirroring+0x84
fffff880`0531cbe0 fffff800`02ace815 : fffff880`0531cd00 fffff880`00000008 00000000`00000000 fffffa80`00000008 : nt!MmDuplicateMemory+0xb64
fffff880`0531ccd0 fffff800`02b24bc6 : fffffa80`01a2a4e0 fffffa80`00000000 00000000`00000000 fffff800`02879587 : nt!PopTransitionToSleep+0xd5
fffff880`0531cd40 fffff800`0285fbc6 : fffff880`009e8180 fffffa80`01a2a4e0 fffffa80`0413d060 fffff880`01238534 : nt!PspSystemThreadStartup+0x5a
fffff880`0531cd80 00000000`00000000 : fffff880`0531d000 fffff880`05317000 fffff880`0531c920 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!PopWriteHiberPages+a3
fffff800`02ac1403 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!PopWriteHiberPages+a3

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fdd34

FAILURE_BUCKET_ID:  X64_0xA0_nt!PopWriteHiberPages+a3

BUCKET_ID:  X64_0xA0_nt!PopWriteHiberPages+a3

Followup: MachineOwner
---------
Conformation of the above information.
Code:
Event[99]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2011-06-13T20:50:32.785
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan-PC
  Description: 
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
You need to check the hardware from the list above, the options are:
Borrow hardware for testing
Test your hardware in another system
Take your system to a shop
Buy hardware for testing, if you can find a retailer with a good return policy you might be able to test with new hardware and return it if not needed.
My System SpecsSystem Spec
26 Jun 2011   #78
Ran

Windows 7 Profesional 64 bit
 
 

Well, long story short, the outlet I had my surge protector is bad. Now that I have switched outlets, I am having no problems at all.

Thank you for your help Dave, and everyone else.
My System SpecsSystem Spec
30 Jun 2011   #79
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Glad to hear you found the cause.

Sometimes it's a basic thing, like power outlet.
My System SpecsSystem Spec
Reply

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