Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD on idle, but not on load

13 Apr 2011   #1
mybestshot

Windows 7 Home Premium 64bit
 
 
BSOD on idle, but not on load

Windows 7 64bit, OEM, all hardware 1 week old, first installation of Windows

My system runs stable on Furmark, prime95 blend and memtest for about 3 hours each, but somehow it BSODs randomly (about once every 4 hours) on idle, please help.

BTW, i couldnt include my crash dump in the .zip, as it's a whopping 95MB even after zipping. how does everyone keep crash dumps small in size?


My System SpecsSystem Spec
.
13 Apr 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mybestshot View Post
Windows 7 64bit, OEM, all hardware 1 week old, first installation of Windows

My system runs stable on Furmark, prime95 blend and memtest for about 3 hours each, but somehow it BSODs randomly (about once every 4 hours) on idle, please help.

BTW, i couldnt include my crash dump in the .zip, as it's a whopping 95MB even after zipping. how does everyone keep crash dumps small in size?

First configure as below to keep dmp size small. then only include the last 4-5. finally if necessary upload them to a site like rapidshare and place the link here.




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
13 Apr 2011   #3
Jonathan_King

Windows 7 Professional x64
 
 

For some reason Minidumps are not being created; the system is set to create small and large dumps, but only the large dump exists.
Code:
DebugInfoType=2
I found this error:
Code:
Event[195]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Processor-Power
  Date: 2011-04-14T00:47:34.732
  Event ID: 35
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: YANG-PC
  Description: 
Performance power management features on processor 3 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
I see the BIOS is fairly recent:
Code:
BIOS Version/Date    American Megatrends Inc. 4.6.4, 17/2/2011
Download the latest BIOS here: BIOSTAR :: Download

Whether it's actually newer than your current one or not, flash it anyway. Perhaps something is corrupted as it is.
My System SpecsSystem Spec
.

14 Apr 2011   #4
mybestshot

Windows 7 Home Premium 64bit
 
 

Thanks for all the help so far. I've taken in all your suggestions and taken steps to prepare myself in anticipation for the next BSOD, which sure enough, arrived when I was playing Civ 5.

I noticed in my temperature logs that leading up to the crash, my C3 (meaning the 4th processor core) temperatures were way higher than my other C2, C1 and C0 (the other 3 processor cores) temperatures, which could allude to a processor power management firmware error noted earlier. Nonetheless, my mobo drivers are definitely updated as I've downloaded them straight from the Biostar website just days ago...

Also, I have a suspicion that it could be the ATI graphic drivers causing problems, as forums are rife with discussion over how the recent 11.x version drivers are causing crashes for a few HD 5xxx cards and how some users are sticking with old 10.10e drivers, which catered exclusively for HD 5xxx series cards during that time.

Anyway I've reconfigured the setup to produce small size mini dumps, so the .zip attachment here comes with all the required parts.

Thanks for all the help, you people are great!
My System SpecsSystem Spec
14 Apr 2011   #5
Jonathan_King

Windows 7 Professional x64
 
 

You could try uninstalling your ATI drivers and installing an earlier version; I doubt that's the problem though.

Try flashing the latest BIOS again: BIOSTAR :: TP67B+ :: BIOS

...Summary of the dumps:
Code:

Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Thu Apr 14 01:05:22.186 2011 (UTC - 4:00)
System Uptime: 0 days 2:56:09.014
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiSwitchContextWithCheck+175 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x7E
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7E_BAD_IP_dxgmms1!VidSchiSwitchContextWithCheck+175
SystemProductName = TP67B+
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
Reply

 BSOD on idle, but not on load




Thread Tools




Similar help and support threads
Thread Forum
Brand new Build. Random restarts under load and idle
Hi, im not sure if this is the right section but here we go; i5 4690k, MSI Z97 PC MATE mobo, 212 evo cooler, MSI GTX 970, basic 8gb ram,Corsair CX 600W 80+ Bronze psu The main problem im having is random restarts. For instance i just ran heaven benchmark and my PC randomly reset itself after...
Performance & Maintenance
BSOD every 2 hours regardless of idle or under load
Hello, Hopefully someone can help me out. I seem to get a BSOD about every 2 hours now in my Windows 7 Ultimate x64 OS. It started out less frequent (1x per day), but over time has increased in occurrence. Here is the event viewer info for the latest crash: System - Provider ...
BSOD Help and Support
BSOD at seemingly random times -- both during heavy load and at idle.
First off, I apologize for huge amount of minidump files you'll be seeing soon. This problem has been going on for well over a year, and I have been both incredibly lazy and too busy when getting around to fixing it. The BSODs I receive happen at seemingly random times. They can happen at: The...
BSOD Help and Support
BSOD at Randomtimes, WDF1000.sys 0x1e when idle or under load.
Hi guys, I'm new to the forums, but not to computers. I've been suffering with this bsod for a while now, it's only just started and consistantly comes up saying that Firestorm Release is at fault. Firestorm is a Viewer for Secondlife that i have been using for a long time without any issue. I was...
BSOD Help and Support
High memory load (~80% idle)
I just installed my new HTPC. This is the spec: ============= AMD A6 with dedicated AGU (ATI Radeon 6530 hd) 4 GB memory Crucial 64 GB SSD Win7 Professional 64 bit I dedicated 512 MB for the AGU.
Performance & Maintenance
Folder Load + Print time idle
Hello and good evening to everyone. im new at this forum . my name is avi and im from israel. i saw another thread running around here regarding slow folder opening time: https://www.sevenforums.com/performance-maintenance/24047-slow-opening-folders-files.html well, i seem to be having the same...
Performance & Maintenance


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 06:43.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App