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Windows 7: bsod error....please help...

14 Apr 2011   #1
dladave

win 7 home premium 64 bit
 
 
bsod error....please help...

Win 7 home premium 32/64 bit
oem install
full retail
purchased 12/2009
reinstalled using asus recovery disc last week

seems like if the pc goes to sleep it won't wake and has to be shutdown improperly...then get error on re-boot attempt...Thank you for any consideration...


My System SpecsSystem Spec
.
14 Apr 2011   #2
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

You stated you are having errors? What type of errors are they? I only see one BSOD in your report.

Are you experiencing any network problems? I see lots of network errors in your event logs.

Code:
Event[16]:
  Log Name: System
  Source: Application Popup
  Date: 2011-04-14T02:55:14.000
  Event ID: 26
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: dadams-PC
  Description: 
Application popup: AirPlusCFG.exe - System Error : The program can't start because wnicapi.dll is missing from your computer. Try reinstalling the program to fix this problem.
Start off by uninstalling D-Link AirPlus Xtreme G Wireless LAN Monitor.

Code:
Event[227]:
  Log Name: System
  Source: A5AGU
  Date: 2011-04-13T11:45:18.154
  Event ID: 5003
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: dadams-PC
  Description: 
D-Link WUA-2340 USB Adapter : Could not find a network adapter.
Are you using that device to connect to the internet?

BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Fri Apr  8 17:55:50.370 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:14.242
Probably caused by : Ntfs.sys ( Ntfs!NtfsFindPrefixHashEntry+1fe )
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_Ntfs!NtfsFindPrefixHashEntry+1fe
BiosReleaseDate = 08/11/2009
SystemManufacturer = ASUSTeK Computer INC.
SystemProductName = CM5570
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Code:
fffff880`00f95000 fffff880`00fec000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02cc8000 fffff880`02d52000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`048e5000 fffff880`048fb000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00dd4000 fffff880`00ddf000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`04894000 fffff880`0489c000   ASACPI   ASACPI.sys   Wed Jul 15 23:31:29 2009 (4A5E9F11)
fffff880`018ca000 fffff880`018d0000   AsIO     AsIO.sys     Mon Apr 06 03:21:08 2009 (49D9AD64)
fffff880`00da1000 fffff880`00daa000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00daa000 fffff880`00dd4000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`01800000 fffff880`01807000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`02deb000 fffff880`02dfc000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`01998000 fffff880`019c2000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01932000 fffff880`01962000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d29000 fffff880`00d87000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01118000 fffff880`0118b000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`048d5000 fffff880`048e5000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`05800000 fffff880`0580e000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`018ac000 fffff880`018ca000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`02cb4000 fffff880`02cc3000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`0191c000 fffff880`01932000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`059c5000 fffff880`059e7000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`0580e000 fffff880`05817000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`04a27000 fffff880`04a33000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`04a33000 fffff880`04a46000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`059ed000 fffff880`059f9000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`04490000 fffff880`04584000   dxgkrnl  dxgkrnl.sys  Tue Jan 25 23:22:56 2011 (4D3FA1A0)
fffff880`04584000 fffff880`045ca000   dxgmms1  dxgmms1.sys  Tue Jan 25 23:22:12 2011 (4D3FA174)
fffff880`010a6000 fffff880`010ba000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`0105a000 fffff880`010a6000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`013e9000 fffff880`013f3000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`018e2000 fffff880`0191c000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0148b000 fffff880`014d5000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02ff8000 fffff800`03041000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`045d7000 fffff880`045fb000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`015ec000 fffff880`015f5000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`048a8000 fffff880`048c6000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`03a71000 fffff880`0448fb60   igdkmd64 igdkmd64.sys Wed Aug 25 15:35:58 2010 (4C75709E)
fffff880`04a00000 fffff880`04a27000   IntcHdmi IntcHdmi.sys Tue May 26 07:13:09 2009 (4A1BCEC5)
fffff880`01200000 fffff880`01216000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`048c6000 fffff880`048d5000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00bd0000 fffff800`00bda000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04ad9000 fffff880`04b1c000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`013be000 fffff880`013d8000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`059e7000 fffff880`059ec200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`00cd1000 fffff880`00d15000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`049b0000 fffff880`049bf000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`00d87000 fffff880`00da1000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`019c2000 fffff880`019f3000   MpFilter MpFilter.sys Tue Sep 14 20:19:28 2010 (4C901110)
fffff880`01865000 fffff880`01870000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00ff5000 fffff880`00fff000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`010ba000 fffff880`01118000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`02ca9000 fffff880`02cb4000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`015da000 fffff880`015ec000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014e8000 fffff880`015da000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0491f000 fffff880`0492b000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`0492b000 fffff880`0495a000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04b88000 fffff880`04b9d000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02ddc000 fffff880`02deb000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02d52000 fffff880`02d97000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Thu Apr 08 22:43:59 2010 (4BBE946F)
fffff880`01870000 fffff880`01881000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`02c9d000 fffff880`02ca9000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02a1b000 fffff800`02ff8000   nt       ntkrnlmp.exe Tue Oct 26 22:43:09 2010 (4CC791BD)
fffff880`0121b000 fffff880`013be000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`019f3000 fffff880`019fc000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`02da0000 fffff880`02dc6000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`04877000 fffff880`04894000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00ec6000 fffff880`00ecd000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00ecd000 fffff880`00edd000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013d8000 fffff880`013e9000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`04b9d000 fffff880`04bda000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00d15000 fffff880`00d29000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`048fb000 fffff880`0491f000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0495a000 fffff880`04975000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`04975000 fffff880`04996000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`04996000 fffff880`049b0000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`02c4c000 fffff880`02c9d000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`0184a000 fffff880`01853000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01853000 fffff880`0185c000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`0185c000 fffff880`01865000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01000000 fffff880`0103a000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`04810000 fffff880`04877000   Rt64win7 Rt64win7.sys Fri Jan 21 02:34:00 2011 (4D3936E8)
fffff880`05818000 fffff880`059c4900   RTKVHD64 RTKVHD64.sys Fri May 22 14:04:20 2009 (4A16E924)
fffff880`0489c000 fffff880`048a8000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`02c00000 fffff880`02c1d000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`014d5000 fffff880`014dd000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`049bf000 fffff880`049c0480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01603000 fffff880`01800000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`0189f000 fffff880`018ac000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`01881000 fffff880`0189f000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`02c38000 fffff880`02c4c000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`011d7000 fffff880`011fd000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`04b1c000 fffff880`04b2e000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`03a56000 fffff880`03a67000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04b2e000 fffff880`04b88000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`03a00000 fffff880`03a56000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`045ca000 fffff880`045d7000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`01807000 fffff880`01815000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`01815000 fffff880`0183a000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00e55000 fffff880`00e6a000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e6a000 fffff880`00ec6000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`0118b000 fffff880`011d7000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`02dc6000 fffff880`02ddc000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`02c1d000 fffff880`02c38000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`0183a000 fffff880`0184a000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00ee2000 fffff880`00f86000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f86000 fffff880`00f95000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02d97000 fffff880`02da0000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000c0000 fffff960`003d0000   win32k   win32k.sys   unavailable (00000000)
fffff880`00fec000 fffff880`00ff5000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)

Unloaded modules:
fffff880`01962000 fffff880`01970000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`01970000 fffff880`0197c000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`0197c000 fffff880`01985000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`01985000 fffff880`01998000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
My System SpecsSystem Spec
Reply

 bsod error....please help...




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