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Windows 7: Windows 7 locks up...

18 Apr 2011   #11
SlasherIT

Ubuntu 12.10
 
 

Hello,

Wait, is your desktop custom built or from an OEM?

Ok good choice taking it to Asus, from what I hear, they have good customer service, so you should get it solved quickly (hopefully). You could try Reinstalling the BIOS, even though you have the latest version installed. You never know, maybe it could be fixed, maybe not. Its worth giving it a shot.

Slasher


My System SpecsSystem Spec
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18 Apr 2011   #12
Cr00zng

Windows 7 64-bit, Windows 8.1 64-bit, OSX El Capitan, Windows 10 (VMware)
 
 

This is a custom built and yes, I either use Asus or MSI boards...

Here's what Asus says about this issue, quote:

Quote:
Please clear CMOS for a try.
If no effort,I suggest you to take the motherboard out of case and keep the necessary components(a CPU, one memory, a video card, a HDD and a ODD) onboard to re-install a new clear OS and try again.

If still no help,please first try to have a further check with your vendor, if possible.
Well, clearing the CMOS and/or reinstalling the same version of BIOS are pretty much we've been discussing so far. Despite the fact that the temperature in this system is just fine, Asus still wants to run this board "naked". No thanks, I rather RMA the board at that point...

Interestingly, the system does not display double boot anymore, nor have I've seen it freezing during the last couple of days. Maybe it burned up some of manufacturing "grease" or something
My System SpecsSystem Spec
19 Apr 2011   #13
SlasherIT

Ubuntu 12.10
 
 

Hey,

So have you re-installed the BIOS, and then everything started working again?

Is the problem fixed?

Slasher
My System SpecsSystem Spec
.

23 Apr 2011   #14
Cr00zng

Windows 7 64-bit, Windows 8.1 64-bit, OSX El Capitan, Windows 10 (VMware)
 
 

Sorry Slasher, I've got distracted with things...

This is what had been done:
  • changed the memory (yes, the Gskill)
  • reset the CPU (mainly due to the size of the heatsink that prevented access to the first memory slot)
  • clear the CMOS with the jumper
Neither of these resolved the random freeze issues and I was pretty much ready to return everything. After some searches, I found couple of people on the web who do experience similar issues and practically tried every one of them. It seems that the resolution for my machine had been a combination of fixes, but if I'd need to bet on it, I'd take the Intel resolution stated in my posting here. Maybe the video driver in this posting may had something to do with it as well.

The BIOS had not been reloaded as of yet, just waiting to see of all of the changes on this machine resolve the issue or not.
Thanks for your help...
My System SpecsSystem Spec
23 Apr 2011   #15
SlasherIT

Ubuntu 12.10
 
 

Good job on fixing it. Kudos to you for taking the initiative to take the DIY approach.
My System SpecsSystem Spec
23 Apr 2011   #16
Cr00zng

Windows 7 64-bit, Windows 8.1 64-bit, OSX El Capitan, Windows 10 (VMware)
 
 

Thanks Slasher...

Well, it was the DIY or the SEB (Send Everything Back) approach. Since I did need the machine, there wasn't much of a choice.

<runt>
One thing I've learned during this process that drivers and software are bloated piece of junk, even Intel's. While I can understand that they are trying to make the software more useful by adding more feature; sure, you go ahead and make it better. What is inexcusable that if the new feature doesn't need to run, they keep running it and lockup the system instead of exiting gracefully. That just bad programming that causes anxiety to people and they end up spending more than they'd need to.

Microsoft should've locked down the Windows kernel even more to prevent crapware causing these sort of issues. I just wish they'd have a video driver to replace the crappy ATI/AMD driver; might as well they are at it, please add a driver for the Marvell chip as well. I'd be ecstatic if my machine would use MS drivers only.
</runt>

Well, then it would be a MAC, wouldn't it
My System SpecsSystem Spec
24 Apr 2011   #17
SlasherIT

Ubuntu 12.10
 
 

Well, ATI graphics cards have a reputation for having really crappy drivers. This is one of the many reasons I am gonna stay away from ATI Graphics cards. Although AMD CPU's are good. Yes, that is something bad about Windows computers. Everything installed will cause bloat. Example, NVIDIA Driver's. When installing NVIDIA drivers, it come's with bloat such as NVIDIA 3D Stereoscopic, even though I don't need it because I can't use it. It installs with it a useless process that runs automatically, which consumes 10-20mb of RAM consistently. This service is only used to run NVIDIA Control Panel, without it, it won't run. What a useless process. Yes, drivers are crappy and annoying. Period.

Well, good luck on your computer, hopefully it will run well again.

BTW, since your problem is solved, it would be wise to lock this thread.
My System SpecsSystem Spec
24 Apr 2011   #18
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

If you're still having the random freeze issues, usually when you have more than 4GB RAM installed you need a integrated memory controller voltage bump.
I believe yours is around 1.0v, try bumping it to 1.15v.
The same i-series rule applies, don't go past 1.2v.

This might help, can't hurt.
My System SpecsSystem Spec
24 Apr 2011   #19
Cr00zng

Windows 7 64-bit, Windows 8.1 64-bit, OSX El Capitan, Windows 10 (VMware)
 
 

Well, I am not sure that there's is a setting in the Asus P8P67 LE board that would allow setting the voltage for the integrated memory controller. While there are options in the BIOS to set voltages for different components, none of them has values as you described.

The CPU has 1.8V auto adjusted and cannot be set in the BIOS directly by entering different values; however, it can be "offset" via the "+" and "-" keys in 0.005 increments.

The VCCIO, and PCH voltages can be adjusted from 0.7350 to 1.6850V in 0.005 increments. The DRAM voltage is for the memory slots and the voltage ranges between 1.185 and 2.1350V with the warning of not to exceed 1.65V.

That's about all of the voltages that can be modified.

The current settings are the default values in the BIOS via pressing "F5"; based on Asus' take on it, those are the optimal settings for the system. I have no intent to OC this system; it's plenty fast as it is.

The last couple of days there had been no issues whatsoever. While the memory had been changed from Crucial to Gskill, removing the ICH10R drivers and related Intel programs did actually resolved this issue. The chances are that the Crucial memory would work just as well with the ICH10R removed. Oh well, at least the WEI for the memory increased from 7.6 to 7.9.
My System SpecsSystem Spec
24 Apr 2011   #20
Cr00zng

Windows 7 64-bit, Windows 8.1 64-bit, OSX El Capitan, Windows 10 (VMware)
 
 

Um, this might be a stupid question, but...

How do you lock the thread?
My System SpecsSystem Spec
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