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Windows 7: New Install, BSOD

16 Apr 2011   #1

Windows 7 64 bit
New Install, BSOD

Hi everyone,

I just received the last component of my new configuration, I installed my Windows 7 64 bit Pro and after I installed everything I had 3 BSOD in 2-3 hours.
I had no dmp file created in minidump directory.
So I reinstalled it by step by step, without to install every updates in an only step.
Everything was ok, and after 2 hours I decide to install Microsoft Security Essentials and Live Messenger and I have a BSOD again.
This time I have the dmp fil in minidump, so I attach it.
For the moment I restorde Windows qt the state before the installation of Microsoft Security Essentials and Live Messenger, it seems to be stable.
I don't know how to use it, so if you can help me with the dmp file, and explain me if you
want how you used it, it would be great.

Thanks in advance.

My System SpecsSystem Spec
16 Apr 2011   #2

Windows 7 64 bit

This is the details of the dmp fils :

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\041611-72446-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`02a5e000 PsLoadedModuleList = 0xfffff800`02c9be50
Debug session time: Sat Apr 16 18:02:12.812 2011 (UTC + 2:00)
System Uptime: 0 days 0:03:20.733
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c000001d, fffff880018bb801, fffff88005436f30, 0}

Probably caused by : fvevol.sys ( fvevol+2801 )

Followup: MachineOwner

2: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

An exception happened while executing a system service routine.
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff880018bb801, Address of the instruction which caused the bugcheck
Arg3: fffff88005436f30, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:

EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Instruction non autoris e Tentative d

fffff880`018bb801 d6 ???

CONTEXT: fffff88005436f30 -- (.cxr 0xfffff88005436f30)
rax=0000000000074800 rbx=fffff880018ea3b0 rcx=fffffa80076f4a90
rdx=fffffa8009548760 rsi=fffffa8009548760 rdi=fffffa80076f4a90
rip=fffff880018bb801 rsp=fffff88005437900 rbp=0000000000000001
r8=fffffa80076d1990 r9=000000000000000e r10=fffff88002f64ca0
r11=fffffa80096f0b60 r12=fffffa80076f4940 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286
fffff880`018bb801 d6 ???
Resetting default scope




PROCESS_NAME: explorer.exe


LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff880018bb801

fffff880`05437900 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : fvevol+0x2801

fffff880`018bb801 d6 ???


SYMBOL_NAME: fvevol+2801



IMAGE_NAME: fvevol.sys


STACK_COMMAND: .cxr 0xfffff88005436f30 ; kb

FAILURE_BUCKET_ID: X64_0x3B_fvevol+2801

BUCKET_ID: X64_0x3B_fvevol+2801

Followup: MachineOwner
My System SpecsSystem Spec
16 Apr 2011   #3

Windows 7 Ultimate 64bit

Can you follow this tutorial to give us a bit more info as its pointing towards a Windows error (a bit locker driver),and 99% of the time its not actually the case.
Probably caused by : fvevol.sys ( fvevol+2801 )
BSOD Posting

Also can you do a run of driver verifier,it may show something up - Driver Verfiier

My System SpecsSystem Spec

16 Apr 2011   #4

Windows 7 64 bit

Sorry I didn't look at the "BSOD - Posting Instructions" topic

So I join the result of the analyze.
(Sorry but it's in French =\)

I will launch driver verifier, but for the moment no more BSOD, so I don't Install anything for the moment, I prefer wait to see if anyone can find what was my problem before I install anything else.

Remark : I had a new BSOD restarting my computer but with another error (but it didn't let a dmp file), I'm a little desesperate ...

For the installation It's a new installation, I changed everything except the Video Card and the Power Supply.
All the software I installed in the new config where installed on the old, on the same OS.
So it's probably a hardware compatibility problem, or a problem with a driver

Thanks for your help
My System SpecsSystem Spec
17 Apr 2011   #5

Windows 7 64 bit

The computer was turned on all the night with 2 windows of a MMO game, no problem.
I don't know how to do, finishing or not to install the configuration, restore my computer at this state just after the installation of windows =\
My System SpecsSystem Spec
18 Apr 2011   #6

Windows 7 64 bit

Nobody can help me ?

If it can help, this is a new report with 2 new DMP files
My System SpecsSystem Spec
18 Apr 2011   #7

Windows 7 64 bit

I solved the problem, one of my two new brand new 4Go Memory modules seems to be deficient ...
My System SpecsSystem Spec

 New Install, BSOD

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