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Windows 7: BSOD or not BSOD? Hang?

16 Apr 2011   #1
xmrxkrazy

Windows 7 Ultimate x64
 
 
BSOD or not BSOD? Hang?

Windows 7 x64

Parts are about a year old.
CPU:Intel i7-950 @4.0ghz
Mem:6GB
GPU:Asus HD5850

While I am playing games or watching YouTube (stressing the GPU at all), out of no where my screen goes blank and I get a loss of signal. While that is happening, my gpu fan goes to the max. I would have to do a hard reset for it to go back to normal.




My System SpecsSystem Spec
.
16 Apr 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by xmrxkrazy View Post
Windows 7 x64

Parts are about a year old.
CPU:Intel i7-950 @4.0ghz
Mem:6GB
GPU:Asus HD5850

While I am playing games or watching YouTube (stressing the GPU at all), out of no where my screen goes blank and I get a loss of signal. While that is happening, my gpu fan goes to the max. I would have to do a hard reset for it to go back to normal.


Most of these point directly to your video drier/card. I would re-install using these to the newest version available.

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\033011-9687-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`02c16000 PsLoadedModuleList = 0xfffff800`02e53e50
Debug session time: Wed Mar 30 23:12:10.250 2011 (GMT-4)
System Uptime: 0 days 6:07:29.187
Loading Kernel Symbols
...............................................................
................................................................
..............................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {ffffffffffffffff, 2, 0, fffff80002c8a6a6}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+49a63 )

Followup: MachineOwner
---------

7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffffffffffffffff, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002c8a6a6, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ebe0e0
 ffffffffffffffff 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!KeSetEvent+16
fffff800`02c8a6a6 f6037f          test    byte ptr [rbx],7Fh

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff880031b57c0 -- (.trap 0xfffff880031b57c0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000000000d27f rbx=0000000000000000 rcx=0000000000000001
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002c8a6a6 rsp=fffff880031b5950 rbp=0000000000000004
 r8=0000000000000000  r9=fffff880031b5b30 r10=fffff88007285000
r11=fffff880031b5c40 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
nt!KeSetEvent+0x16:
fffff800`02c8a6a6 f6037f          test    byte ptr [rbx],7Fh ds:00000000`00000000=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c85ca9 to fffff80002c86740

STACK_TEXT:  
fffff880`031b5678 fffff800`02c85ca9 : 00000000`0000000a ffffffff`ffffffff 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`031b5680 fffff800`02c84920 : 00000000`00000000 ffffffff`ffffffff 00000000`00000000 ffffd827`3991a018 : nt!KiBugCheckDispatch+0x69
fffff880`031b57c0 fffff800`02c8a6a6 : fffff880`031b5df0 fffffa80`08031000 00000000`00000001 00000000`00000001 : nt!KiPageFault+0x260
fffff880`031b5950 fffff880`072cea63 : 00000000`00000000 fffff880`00000000 fffffa80`074b8000 fffff880`031b5b10 : nt!KeSetEvent+0x16
fffff880`031b59c0 00000000`00000000 : fffff880`00000000 fffffa80`074b8000 fffff880`031b5b10 00000000`00000001 : atikmdag+0x49a63


STACK_COMMAND:  kb

FOLLOWUP_IP: 
atikmdag+49a63
fffff880`072cea63 ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  atikmdag+49a63

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d40a4bc

FAILURE_BUCKET_ID:  X64_0xA_atikmdag+49a63

BUCKET_ID:  X64_0xA_atikmdag+49a63

Followup: MachineOwner
---------

7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffffffffffffffff, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002c8a6a6, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS:  ffffffffffffffff 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!KeSetEvent+16
fffff800`02c8a6a6 f6037f          test    byte ptr [rbx],7Fh

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff880031b57c0 -- (.trap 0xfffff880031b57c0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000000000d27f rbx=0000000000000000 rcx=0000000000000001
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002c8a6a6 rsp=fffff880031b5950 rbp=0000000000000004
 r8=0000000000000000  r9=fffff880031b5b30 r10=fffff88007285000
r11=fffff880031b5c40 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
nt!KeSetEvent+0x16:
fffff800`02c8a6a6 f6037f          test    byte ptr [rbx],7Fh ds:00000000`00000000=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c85ca9 to fffff80002c86740

STACK_TEXT:  
fffff880`031b5678 fffff800`02c85ca9 : 00000000`0000000a ffffffff`ffffffff 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`031b5680 fffff800`02c84920 : 00000000`00000000 ffffffff`ffffffff 00000000`00000000 ffffd827`3991a018 : nt!KiBugCheckDispatch+0x69
fffff880`031b57c0 fffff800`02c8a6a6 : fffff880`031b5df0 fffffa80`08031000 00000000`00000001 00000000`00000001 : nt!KiPageFault+0x260
fffff880`031b5950 fffff880`072cea63 : 00000000`00000000 fffff880`00000000 fffffa80`074b8000 fffff880`031b5b10 : nt!KeSetEvent+0x16
fffff880`031b59c0 00000000`00000000 : fffff880`00000000 fffffa80`074b8000 fffff880`031b5b10 00000000`00000001 : atikmdag+0x49a63


STACK_COMMAND:  kb

FOLLOWUP_IP: 
atikmdag+49a63
fffff880`072cea63 ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  atikmdag+49a63

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d40a4bc

FAILURE_BUCKET_ID:  X64_0xA_atikmdag+49a63

BUCKET_ID:  X64_0xA_atikmdag+49a63

Followup: MachineOwner
---------

7: kd> lmvm atikmdag
start             end                 module name
fffff880`07285000 fffff880`07b81000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Wed Jan 26 17:48:28 2011 (4D40A4BC)
    CheckSum:         008B6C01
    ImageSize:        008FC000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
18 Apr 2011   #3
xmrxkrazy

Windows 7 Ultimate x64
 
 

Alright. Did what you said, but the crashes are still happening. Also, a new issue: when I watch videos in fullscreen on my second monitor (55" tv), the video flickers very frequently.
My System SpecsSystem Spec
.

18 Apr 2011   #4
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Upload the dumps/report: https://www.sevenforums.com/crashes-d...tructions.html
Sounds like a faulty GPU, run Furmark: Video Card - Stress Test with Furmark
My System SpecsSystem Spec
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