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Windows 7: BSOD Please help!

27 Apr 2011   #11
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

I would like for you to re-run the Prime95 tests
- Prime95 - Run all three tests for 3-4 hours each or until fail - https://www.sevenforums.com/tutorials...t-prime95.html


...Summary of the dumps:
Code:

Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Tue Apr 26 04:48:04.085 2011 (UTC - 4:00)
System Uptime: 0 days 0:55:03.536
Probably caused by : ntkrnlmp.exe ( nt!SwapContext_PatchXRstor+87 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0x3B
PROCESS_NAME:  CCC.exe
FAILURE_BUCKET_ID:  X64_0x3B_VRF_nt!SwapContext_PatchXRstor+87
BiosReleaseDate = 03/15/2010
SystemManufacturer = Compaq-Presario
SystemProductName = VT669AA-ABG CQ3250AN
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Tue Apr 26 03:10:58.431 2011 (UTC - 4:00)
System Uptime: 0 days 4:55:43.883
Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+39b )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0x50
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x50_VRF_nt!CmpKcbCacheLookup+39b
BiosReleaseDate = 03/15/2010
SystemManufacturer = Compaq-Presario
SystemProductName = VT669AA-ABG CQ3250AN
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Mon Apr 25 00:08:42.763 2011 (UTC - 4:00)
System Uptime: 0 days 0:03:37.199
Probably caused by : ntkrnlmp.exe ( nt!SwapContext_PatchXRstor+87 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0x3B
PROCESS_NAME:  MsMpEng.exe
FAILURE_BUCKET_ID:  X64_0x3B_VRF_nt!SwapContext_PatchXRstor+87
BiosReleaseDate = 03/15/2010
SystemManufacturer = Compaq-Presario
SystemProductName = VT669AA-ABG CQ3250AN
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``



My System SpecsSystem Spec
.
28 Apr 2011   #12
Starlightbright

Windows 7 Home Premium 64bit.
 
 

Hi again! ok I ran the Primetest and it ran for a couple of hours before a black screen came up saying "The file is possibly corrupt. The file header checksum does not match the computer checksum" I have had this error msg a couple of times now and have had to do many system restores. Is there a file somewhere now that tells what made it crash? What do i need to do now to let you know what caused the problems?

anyhelp is greatly appreciated!
My System SpecsSystem Spec
28 Apr 2011   #13
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Starlightbright View Post
Hi again! ok I ran the Primetest and it ran for a couple of hours before a black screen came up saying "The file is possibly corrupt. The file header checksum does not match the computer checksum" I have had this error msg a couple of times now and have had to do many system restores. Is there a file somewhere now that tells what made it crash? What do i need to do now to let you know what caused the problems?

anyhelp is greatly appreciated!
Can you take a screen shot of this error or a picture with a phone/camera?
My System SpecsSystem Spec
.

28 Apr 2011   #14
Starlightbright

Windows 7 Home Premium 64bit.
 
 

I can next time! The screen was black and up the very top of it it said the checksum thing. I think it did it the first time i ran the test too. So i guess i run the test again, if i get the same error I will take a photo. When i get the error the only thing that i can do is turn the power off and windows startup repair wont fix it, needs a restore done.

Once again thanks very much for your time
My System SpecsSystem Spec
28 Apr 2011   #15
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Starlightbright View Post
I can next time! The screen was black and up the very top of it it said the checksum thing. I think it did it the first time i ran the test too. So i guess i run the test again, if i get the same error I will take a photo. When i get the error the only thing that i can do is turn the power off and windows startup repair wont fix it, needs a restore done.

Once again thanks very much for your time
So while your running Prime95 the screen turns black and you get the error message?
My System SpecsSystem Spec
28 Apr 2011   #16
Starlightbright

Windows 7 Home Premium 64bit.
 
 

Hi Mgorman87 - Yep I was running the test last night and it ran for a couple of hours ,i then fell asleep on lounge it was running just before i fell asleep, but when i woke up an hour or so later, it had the error message there.

I have noticed too that I can be using the computer and all is ok, but then if i leave it for a bit, my photo slideshow comes up, then i will get the BSOD - i find that odd as i am not doing anything on it. For now while it is working I am trying to get a few things done, then I will re run the primetest.

THANKYOU THANKYOU THANKYOU for your continued help.
My System SpecsSystem Spec
17 May 2011   #17
Starlightbright

Windows 7 Home Premium 64bit.
 
 

Hi, Sorry I havent been back for a bit, have been away but the computer has not crashed again since last week. I am not sure why it has stopped crashing, but a friend has been using my computer and has had no problems and she didnt do anything to it!

I will rerun the stresstest and hopefully be able to upload the results.

Thank you very much Mgorman87 for all your time and effort in helping me fix this. I appreciate it alot.

Very happy that this site is available and clever computer people invest their time and effort in helping us not so clever computer cookies!

Thank you very much
My System SpecsSystem Spec
Reply

 BSOD Please help!




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