Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: windows 7 crashes after reboot

20 Apr 2011   #11
Shootist

Windows 7 Pro x64
 
 

Ok you downloaded the Drive Fitness Test ISO, right?
This file.
http://www.hitachigst.com/hdd/suppor...2_v416_b00.iso

And then you created a BOOT CD from that ISO file, right?

Then you inserted that CD into the CD/DVD drive of the system that is having the problem and booted the system from that CD, right?

And you read the users guide from this link, right?
http://www.hitachigst.com/hdd/suppor..._Guide_415.pdf

What I find real funny is in the guide it says Intel Chipsets are NOT supported. WHAT the most widely used drive controllers are not supported.
I can't figure out if they mean SCSI controllers or IDE/SATA with or without AHCI enabled.

If you did all the above did you get any setup screen where you choose your hard drive?

Please post back with answers.


My System SpecsSystem Spec
.
30 Apr 2011   #12
krismccoll

windows 7 home premium 64 bit
 
 

hi there sorry for taking so long to reply ive been really busy over easter,
yeah i done pretty much all of it.
once you load the disk it gives you 2 scanning options whichever one i use it just says loading dft...
and it just stays like that and nothing changes.
My System SpecsSystem Spec
13 May 2011   #13
krismccoll

windows 7 home premium 64 bit
 
 

thread is still active i noticed shootist is banned so if anyone else can help it would be greatly appreciated thanks.
My System SpecsSystem Spec
.

16 May 2011   #14
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Did you get the OS re-installed?

Was this from the disk or re-install to factory settings?

Since memtest86+ passed, I'll assume that it is running, have you had any crashes/BSoDs?

Post this information whether or not you have had a BSoD since the re-install, it will give us other information.
Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
16 May 2011   #15
krismccoll

windows 7 home premium 64 bit
 
 

hi there dave, no the os isnt installed fully im trying to reboot through factory settings, but when it tries to load it doesnt get to the desktop i just get a bsod with the irql error.
if you need anymore info or cant understand this message please let me know i would love to get this fixed
My System SpecsSystem Spec
16 May 2011   #16
krismccoll

windows 7 home premium 64 bit
 
 

update************
just tried to restore factory settings got the irql error it stayed up long enough for me to notice
iastor.sys so i assume this is the conflicting driver?
My System SpecsSystem Spec
17 May 2011   #17
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Can you start the computer in safe mode?



Then download TDSSKiller and run it in Safe Mode, as long as you can keep Safe Mode open for 30 seconds, it should be enough to run TDSSKiller and remove it.

This rootkit causes blue screens with a IRQ not less or equal stop code. Usually blaming the iastor.sys driver as the cause.
It starts by blue screening or freezing on random programs, then when booting to Normal Mode, then when you try to boot to Safe Mode. Eventually it will allow no access at all.

Re-installing Win7 will not get rid of this rootkit.

FYI,
iaStor.sys is the driver for Intel Matrix Storage Manager.
Intel® Driver Update Utilityor here Intel Rapid Storage Technology (Intel RST)
My System SpecsSystem Spec
17 May 2011   #18
krismccoll

windows 7 home premium 64 bit
 
 

no i cant start the computer at all due to restoring to factory settings when a turn it on it loads. and stops at setup is starting services, then a box pops up saying unexpected error press ok to restart installation and from their it just loops. if i try load in safe mode it gets to same spot and says windows cannot continue in safe mode.
My System SpecsSystem Spec
17 May 2011   #19
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

I'll check around for more info, you might want to consider, as a last resort, to get a new HDD and then install the OS. At least your girlfriends sister will have a working laptop again.

This is a nasty rootkit and will need to be removed before proceeding.
If you want to wait, I'll find some more options.
My System SpecsSystem Spec
17 May 2011   #20
krismccoll

windows 7 home premium 64 bit
 
 

that would be great thanks, i thought it may have to come to that but i dont mind waiting thanks all the help i appreciate it alot and i look forward to any info you find out.
My System SpecsSystem Spec
Reply

 windows 7 crashes after reboot




Thread Tools




Similar help and support threads
Thread Forum
Randon crashes-will not reboot until power cord is unplugged
Computer is experiencing random, sudden crashes. Push the power button to reboot - nothing. If I manually unplug the power cord, replug in, the computer will reboot. Get the screen about the improper shut down, select last good start up and the computer loads as it is supposed to. Tried contacting...
BSOD Help and Support
Windows 7 Crashes to MB flash screen - Mouse lag upon reboot
Hey all, New to the forums... I was told to join because there's a lot of smart folk here. :) I'm really at a loss here. I recently gave my GF my old machine and we've had nothing but problems. First, she started getting the hyper transport sync flood error which is due mostly to an issue with...
General Discussion
Computer crashes after a few minutes use. Needs reboot
Computer crashes. HP Notebook 64 bit Windows 7 Home Premium, while browsing at times but definitely while looking at video clips, after a few minutes crashes, needing a reboot. Skype dies after a minute or so. I have checked for viruses Cleaned the disk Cleaned Registry Defragmented Removed...
General Discussion
Windows 7 install on Ocz SSD Agility 3 crashes after 1st reboot
Hi I installed windows 7 on a fresh, quick formatted Ocz Agility 3 hard drive. Everything worked fine until first reboot then during checking of register files it rebooted and got error bootmgr missing. What can be the cause of this? I tried repair with the install disk, and when the repair...
General Discussion
Win7U X64 crashes on setup reboot
We have a new build for a friend's Media Center, and for the first time ever with Win7, I am having an issue with the installation that I can not isolate. The System: AMD Phenom II X4 955 Gigabyte 8900GPA-UD3H 2 x Kingston HyperX Blu 4GB (2 x 2GB) DDR3 1600 (KHX1600C9D3B1K2/4GX) 4x Seagate...
Installation & Setup
New Computer crashes almost everytime I reboot
Hi guys, I just bought a new computer that came with Win7 64bit installed and it keeps crashing every time I reboot. I have attached the dmp file. Maybe you can give some input. I really want to get your opinion before returning the machine. Hopefully it is just a driver that is corrupted or...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 22:15.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App