0x0000007B Problem

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  1. Posts : 11
    Windows XP Pro and Windows 7 Home Premium
       #1

    0x0000007B Problem


    Hi, all together,
    I am sorry, but English is not my mother's language, but I will give it a try:

    A friend of mine got the same problem you described here on the Thread,
    on a computer with XP at the first partition (C) and Win7 at the second
    partition on the same disk, after several month of using both without any
    complication. Starting 24th of February he got an MS update at Win7, and
    at the next morning when starting up the system he got the message:
    0x0000007B (0xfffff880009a98e8, 0xffffffffc0000034,......0,0)

    I wanted to help him, and as I have experiences from my work (40 years
    IT, programming, networks, systems ...) and have already had such problems,
    most of them solved.

    But in this case, we tried all what we have known, all we have found at several
    forums and several pages from other users, nothing works, as well not the
    posting from social.answers.microsoft.com, where the exact error message
    came after a windows update.

    I tried:
    - Checking both installation for Virus, but none found
    - Windows repair, with and without Windows 7 installation CD
    - Manually fixing MBR, boot records, boot sectors (on both systems)
    - Running sfc /scannow at the Windows 7 partition from PE disk
    - Booting directly from the second partition
    - Checking boot files (bootmgr.exe, winload.exe, winresume.exe),
    all of them are present in Windows\System32 and Windows\System32\Boot
    and same size and same version / Date
    - Checking IDE and ATA drivers in the registry, as well offline at the
    Win7 registry, both in HKLM\SYSTEM\ControlSet001\Services as well as
    HKLM\SYSTEM\ControlSet001\Control\CriticalDeviceDatabase
    - Checking the Drivers are correct in D:\Windows\System32\Drivers
    (atapi.sys, IastorV.sys, pciide.sys, Intelide.sys), but all of them are
    from the same date and version
    - Changed from SATA to IDE and back, Windows XP is running correct on
    both settings, Windows 7 on both not
    - Hardware is OK, because from XP we can read und write the partition D:
    without any problems, chkdsk shows no errors
    - Partitioning seems to be OK, because GPartED shows no problems

    Booting in safe mode brings the same blue screen, booting with protocol
    ntbtlog.txt does not write any file to any disk. Selecting repair, as well
    starting three or more times, says first "repairing" but after the third time
    it says, is not repairable.

    Did you solve such problem? And if, what did you and how did you it???
    May be someone is able to help us, otherwise we have to setup the
    Windows 7 new, and reconfiguring all settings and reinstalling all software
    and data.

    If you need the exact hardware definitions, I have to get it from the
    system, the disk is a SAMSUNG HD1035J, and the OS is Windows 7 Home
    x64. And please note, that is was working several month before coming up
    with this blue screen, as he did not change any hardware or settings, he
    just remembers this windows update.

    BTW: There where about 30.000 files stored from sfc /scannow at
    D:\Windows\winsxs\Temp\PendingRenames and after deleting them
    (little complicated, but done) they (not all but many) came back again
    after using the windows repair.

    Kind regards,
    Walter.
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #2

    Hi there,

    Follow this thread please https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


  3. Posts : 11
    Windows XP Pro and Windows 7 Home Premium
    Thread Starter
       #3

    Hi Capt.Jack Sparrow,

    it is not possible for me to do the BSOD posting instructions, because
    I can't start the Windows 7 at all, not in save mode nor in any other way.
    So I can't run the "BSOD Dump & System File Collection App", and also not
    the System Health Report.

    I just can start the XP and can go to the "D:" drive and can send you any
    file you want from that, but not a ntbtlog.txt file, because it will not be
    written at startup, also when I try it.

    Sorry.

    More details, I already wrote in my first statement:
    - Windows 7 is x64
    - Installed at the second partition of the disk, first partition is XP
    - Full retail version (original CD)
    - Just installed some month ago, never reinstalled, works fine until the BSOD arrived
    - System is just 1 year old
    - Disk is a SAMSUNG HD1035J
      My Computer


  4. Posts : 11
    Windows XP Pro and Windows 7 Home Premium
    Thread Starter
       #4

    Hi again,

    after searching for more informations, as well for the problem "PendingRenames"
    I found the following:

    Windows 7 Ultimate SP1 installation fails with error code c0000034

    and it seems that this sounds like my friend was telling me about an Windows
    Update and the BSOD after reboot next day!!! And it's the same date he got
    this problem 24th of February!!!

    I can imagine, that it comes from this Windows 7 Update SP1 x64, because
    there were about 30.000 files after several repair trials at the path
    D:\Windows\winsxs\Temp\PendingRenames. After deleting them and further
    repair trials there again many files in this path.

    May be this can help, I will check files on the friends computer, and possibly
    do it as described. What do you think about this whole thing???
      My Computer


  5. Posts : 11
    Windows XP Pro and Windows 7 Home Premium
    Thread Starter
       #5

    Hi,
    it's not the same thing. The registry entry isn't there, and as well not
    the xml file, just many files under PendingRenames.

    We will reinstall Win7 if there is no solution to our problem.

    Kind regards,
    Walter.
      My Computer


  6. Posts : 11
    Windows XP Pro and Windows 7 Home Premium
    Thread Starter
       #6

    Hi to all, as well to Jack Sparrow,

    I hoped, someone at this forum could help us, but it seems that there are
    only "fixed ways to follow", otherwise one cannot get any help, just if there
    is a solution, but one can get it only, if he follows "your way"!!!

    As I wrote, I can not do what you mentioned me, because the system does
    not anything, it just gives the blue screen. Is there no possibility, you can
    help someone, if he is not able to do your download and start the application?
    It's hard for me to believe that, but I found another thread in your forum,
    where another user had the exactly same problem as we had, and he also did
    not get any attention from your side, because he could not do what you
    mentioned. And so he did a reinstall, same as I did after waiting 2 weeks for
    any answer.

    Best regards for your future to you all.
    Walter.
      My Computer


  7. Posts : 1,782
    Windows 7 Home Premium 64bit
       #7

    Hello and welcome to SF. I appologize that you have not received any support from the members. I would like you to try something for me.

    EDIT: I missed that you stated you have dual boot enabled. So you can boot into XP? If you can do the same thing I listed below.

    Browse to D:\windows\minidump. If there are any files in there please zip them up and upload them here.

    If there are none please report that back here as well.

    If you would like, I found this tutorial on dual booting XP and 7
    Dual Boot Installation with Windows 7 and XP

    Again, I appologize that no one has responeded to your problem
      My Computer

  8.   My Computer


  9. Posts : 11
    Windows XP Pro and Windows 7 Home Premium
    Thread Starter
       #9

    Dear mgorman87,

    there are no files at the minidump location, as well as it writes no
    ntbtlog.txt when I try to activate that. It seems, that it break already
    in the very first state of the startup, may be NTDETECT.COM or
    NTOSKRNL.EXE and/or HAL.DLL, or earlier in BOOTMGR when loading
    NTDETECT???

    All things to do I have already tried, but nothing wants working.

    Thank you very much.
    Walter.
      My Computer


  10. Posts : 1,782
    Windows 7 Home Premium 64bit
       #10

    Did you read over the tutuorial here?
    Dual Boot Installation with Windows 7 and XP

    Have you done all those steps already?

    Are you installing on a second partition on the same drive? Or is it a seperate drive alltogether?
      My Computer


 
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