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Windows 7: Random BSOD when playing installed games in Win 7 64-Bit

21 Apr 2011   #11
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

I'm pretty sure I've uninstalled it all before when trying to update the driver, but I may have restarted my computer before installing the new one. I'll try it again, this time not restarting my computer before installing the new suite.

I know how to uninstall the CCC, but I need to uninstall the driver too? I thought it uninstalled both when uninstalling the whole CCC suite. Is there a driver separate from it that I'm supposed to be uninstalling, too?

The problem was that after installing it, it would just crash and force a restart anyway, so I don't even know how that would work.


My System SpecsSystem Spec
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21 Apr 2011   #12
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by MelancholyRose View Post
I'm pretty sure I've uninstalled it all before when trying to update the driver, but I may have restarted my computer before installing the new one. I'll try it again, this time not restarting my computer before installing the new suite.

I know how to uninstall the CCC, but I need to uninstall the driver too? I thought it uninstalled both when uninstalling the whole CCC suite. Is there a driver separate from it that I'm supposed to be uninstalling, too?

The problem was that after installing it, it would just crash and force a restart anyway, so I don't even know how that would work.
Try this. Download and install driver sweeper. Guru3D - Driver Sweeper

Uninstall CCC. Uninstall the device from device manager. Reboot the computer into safe mode. Run driver sweeper in safe mode and remove any left over ati drivers. After cleaning reboot the computer and try re-installing just the drivers. do not install the CCC
My System SpecsSystem Spec
21 Apr 2011   #13
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

Thanks for all of the help you've provided me. I'll try that next, and tell you whether or not it all works.
My System SpecsSystem Spec
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21 Apr 2011   #14
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

Installed new graphics driver-- this is all that happened.

Screen remains enlarged at 800x600. Can't get it to adjust back to 1920 by 1080. I did everything you asked, too. It was the right driver software, I even triple checked to make sure I downloaded the right one.

So what am I doing wrong, here? Did I install something I wasn't supposed to? Why can't I get this to work, no matter what I do?!
My System SpecsSystem Spec
21 Apr 2011   #15
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by MelancholyRose View Post
Installed new graphics driver-- this is all that happened.

Screen remains enlarged at 800x600. Can't get it to adjust back to 1920 by 1080. I did everything you asked, too. It was the right driver software, I even triple checked to make sure I downloaded the right one.

So what am I doing wrong, here? Did I install something I wasn't supposed to? Why can't I get this to work, no matter what I do?!
Check your device manager. Does it show that your card is installed?
My System SpecsSystem Spec
21 Apr 2011   #16
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

Yes, it says my card is there, however it has an error code that reads this:

Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)

I'm pretty sure I got it from the AMD website and it was legit.... I don't know why the computer thinks it isn't. I'm not sure how it got damaged, either. Should I have installed it in safe mode with admin privileges? I know it's a legit driver, unless AMD are out to infect everyone and I don't know it.

And uh, apparently, I don't have USB drivers... that's news to me, too.
My System SpecsSystem Spec
21 Apr 2011   #17
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by MelancholyRose View Post
Yes, it says my card is there, however it has an error code that reads this:

Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)

I'm pretty sure I got it from the AMD website and it was legit.... I don't know why the computer thinks it isn't. I'm not sure how it got damaged, either. Should I have installed it in safe mode with admin privileges? I know it's a legit driver, unless AMD are out to infect everyone and I don't know it.

And uh, apparently, I don't have USB drivers... that's news to me, too.
Strange indeed. Try uninstalling the device and rebooting windows and then boot back up and reinstall them. If that doesn't work, you can try a Repair Install
My System SpecsSystem Spec
21 Apr 2011   #18
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

I've learned that it seems it's Microsoft's doing--
Microsoft has apparently ceased proper functionality on programs, I believe drivers too, that don't have a certified signature, I guess, even if the installer knows it's legit. I have to actually adjust that myself, somehow.

And I don't think I'll be able to. I have no idea why this driver wasn't "signed" and where I'm supposed to get one that is, or even how to tell Windows to stop doing this.
My System SpecsSystem Spec
21 Apr 2011   #19
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

I did find this information while searching. When it mentioned the name of my drivers, I finally knew why I couldn't update my drivers anymore:

Quote:
As you might know, or will learn now , starting with Windows Vista, MS decided to add an extra protection to x64 systems: Device [COLOR=#05408F ! important][COLOR=#05408F ! important]Driver[/COLOR][/COLOR] Signature Enforcement.
In other words you can install & use only MS certified drivers in your system. If you would install an unsigned or improperly signed driver then Windows would let you know that the driver is not signed and it would not load on the next boot (usually giving an error) or even not install at all.

Sure, this sounds like a worthy security upgrade, but small-time publishers might have financial issues getting a MS digitally signed driver for their app, which is pretty costly.
These kind of unsigned drivers can range from non-critical software drivers (like ATi Tools), to necessary firewall drivers (like Peer Guardian), to very useful Beta Audio and Video drivers that fix issues quickly (like SoundMAX, ATi and [COLOR=#05408F ! important][COLOR=#05408F ! important]nVidia [COLOR=#05408F ! important]drivers[/COLOR][/COLOR][/COLOR]) or even an expired digital certificate.

An easy way to load the unsigned driver is by pressing F8 during the boot sequence (just after POST, but before the Windows loading logo), which opens up the Advanced Boot Options list, and choosing the Disable Driver Signature Enforcement.
But it doesn't sound very fun to do this every time you boot the system, right?
This is a serious pain. I thought having 64 bit Windows would be a lot easier and more fun than this. Instead it's done nothing but give me headaches. There is a huge list of steps I need to follow, so I'm going to attempt to fix this that way. I can't believe I have to wade through a bunch of murky waters just to find one tiny speck of clean water to work in.

I think before I do all this I'll try installing a previous driver version first. If I can't get that to work, either, I'm going to have to do all of this.
My System SpecsSystem Spec
21 Apr 2011   #20
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

Success. A version of the driver previous to the most recent installed with no problems. It seems that it was just the most recent one that was unsigned.
My System SpecsSystem Spec
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 Random BSOD when playing installed games in Win 7 64-Bit




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