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Windows 7: Computer won't restart: "Root cause found: Boot critical file D:\CI.dl

24 Apr 2011   #11
bl1tz

window 7 home premium 64bit
 
 

Thank U Carolyn for all ur help, Im hoping i can get this right today :-)


My System SpecsSystem Spec
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24 Apr 2011   #13
Carolyn

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by Carolyn View Post
bl1tz,

You're topic has been split from this thread and can be found at the link below.

https://www.sevenforums.com/crashes-d...ical-file.html

Please post to your new topic.
bl1tz, stop posting to this thread...

see my post here

https://www.sevenforums.com/crashes-d...ical-file.html
My System SpecsSystem Spec
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28 Apr 2011   #14
frevidoc

windows 7 pro x64
 
 

due to a virus I had the same problem : infinite loop recovery and ci.dll corrupt...
i've solved the problem :
  • recopy the ci.dll to c:\windows\system32
  • and next repair the bootloader ( the virus delete infos in c:\boot...)
restart & enjoy
My System SpecsSystem Spec
05 Jun 2011   #15
jlwu

w7
 
 
Dont waste time with windows rescue and reinstall until u try this

It's likely a TDSS rootkit that neither McAfee nor Norton will detect.
It will prevent the system from booting
It will get auto repair to go round and round
Auto repair will sometimes say its ci.dll and sometimes it will say it cant find anything wrong.
BEFORE you try to blast and reinstall:
Boot withtout driver sig verification, it will get you back your desktop,
and quickly use Kaspekerkys TDSS removal tool tdsskiller.exe before the rootkit does further damage by downloading other stuff.
Read up "How to remove malware belonging to the family Rootkit.Win32.TDSS"
Good luck
My System SpecsSystem Spec
01 Jul 2011   #16
Jet1972

windows 7 64bit
 
 

Quote   Quote: Originally Posted by jlwu View Post
It's likely a TDSS rootkit that neither McAfee nor Norton will detect.
It will prevent the system from booting
It will get auto repair to go round and round
Auto repair will sometimes say its ci.dll and sometimes it will say it cant find anything wrong.
BEFORE you try to blast and reinstall:
Boot withtout driver sig verification, it will get you back your desktop,
and quickly use Kaspekerkys TDSS removal tool tdsskiller.exe before the rootkit does further damage by downloading other stuff.
Read up "How to remove malware belonging to the family Rootkit.Win32.TDSS"
Good luck
THANKS JWLU, After 2 weeks of trying to solve the problem, this workd
My System SpecsSystem Spec
27 Jul 2011   #17
lwhiteman88

Windows & 64bit
 
 

jlwu I tried this. I managed to get back on my desktop, but when I went to use the internet to download the tdss removal my computer blue screened. It was quite late last night and was my final attempt so sorry I have been vague, I'm not sure if this was down to using the internet or whether it was going to happen anyway.

I'm going to put the tdsskiller.exe on to a disc at work then hopefully load it before anything goes wrong.
Would be great to know how you loaded the tdsskiller.exe
My System SpecsSystem Spec
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 Computer won't restart: "Root cause found: Boot critical file D:\CI.dl




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