Computer won't restart: "Root cause found: Boot critical file D:\CI.dl

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  1. Posts : 20
    window 7 home premium 64bit
       #11

    Thank U Carolyn for all ur help, Im hoping i can get this right today
      My Computer

  2.   My Computer


  3. Posts : 382
    Windows 7 Ultimate 64 bit
       #13

    Carolyn said:
    bl1tz,

    You're topic has been split from this thread and can be found at the link below.

    https://www.sevenforums.com/crashes-d...ical-file.html

    Please post to your new topic.
    bl1tz, stop posting to this thread...

    see my post here

    https://www.sevenforums.com/crashes-d...ical-file.html
      My Computer


  4. Posts : 1
    windows 7 pro x64
       #14

    due to a virus I had the same problem : infinite loop recovery and ci.dll corrupt...
    i've solved the problem :
    • recopy the ci.dll to c:\windows\system32
    • and next repair the bootloader ( the virus delete infos in c:\boot...)
    restart & enjoy :)
      My Computer


  5. Posts : 1
    w7
       #15

    Dont waste time with windows rescue and reinstall until u try this


    It's likely a TDSS rootkit that neither McAfee nor Norton will detect.
    It will prevent the system from booting
    It will get auto repair to go round and round
    Auto repair will sometimes say its ci.dll and sometimes it will say it cant find anything wrong.
    BEFORE you try to blast and reinstall:
    Boot withtout driver sig verification, it will get you back your desktop,
    and quickly use Kaspekerkys TDSS removal tool tdsskiller.exe before the rootkit does further damage by downloading other stuff.
    Read up "How to remove malware belonging to the family Rootkit.Win32.TDSS"
    Good luck
      My Computer


  6. Posts : 1
    windows 7 64bit
       #16

    jlwu said:
    It's likely a TDSS rootkit that neither McAfee nor Norton will detect.
    It will prevent the system from booting
    It will get auto repair to go round and round
    Auto repair will sometimes say its ci.dll and sometimes it will say it cant find anything wrong.
    BEFORE you try to blast and reinstall:
    Boot withtout driver sig verification, it will get you back your desktop,
    and quickly use Kaspekerkys TDSS removal tool tdsskiller.exe before the rootkit does further damage by downloading other stuff.
    Read up "How to remove malware belonging to the family Rootkit.Win32.TDSS"
    Good luck
    THANKS JWLU, After 2 weeks of trying to solve the problem, this workd
      My Computer


  7. Posts : 1
    Windows & 64bit
       #17

    jlwu I tried this. I managed to get back on my desktop, but when I went to use the internet to download the tdss removal my computer blue screened. It was quite late last night and was my final attempt so sorry I have been vague, I'm not sure if this was down to using the internet or whether it was going to happen anyway.

    I'm going to put the tdsskiller.exe on to a disc at work then hopefully load it before anything goes wrong.
    Would be great to know how you loaded the tdsskiller.exe
      My Computer


 
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