Hi Guys,
I've been having several BSDs a day. I don't know why. I thought perhaps it was an update to my nVidia card drivers, but I reverted back to an older version and it's still happening. Any help would be much appreciated. I've tried the debugging tools, but no luck. I've never used them before and I can't seem to figure it out.
I've included the .dmp file for the most recent crash.
Thanks in advance,
TekGuruMan
Hi, TekGuruMan, and welcome to the forum. Please read this tutorial, follow the instructions and post back. We will be glad to help you.
https://www.sevenforums.com/crashes-d...tructions.html
The dump blames dxgmms1.sys, which is the Windows system Direct X driver and unlikely to be the real cause. Something is probably causing a conflict.Bugcheck 119, VIDEO_SCHEDULER_INTERNAL_ERROR, a video driver/sub-system error.
1. I recommend that you completely uninstall Sonic Wall. The driver, SWIPsec.sys, is shown as an unloaded module. Without the additional files, I cannot determine the date of this driver. However, many third part security programs conflict with Win 7 and cause BSOD's on some Win 7 systems. Once you know your system is stable, you can try installing it again and see what happens.
2. Your version of Norton contains an out of date driver. This version of Norton/Symantec is a known cause of BSOD's on some Win 7 systems. I suggest that you remove Norton altogether using this removal tool: Tool. Download and install Microsoft Security Essentials while you are troubleshooting and make sure Windows Firewall is turned on. If you decide to reinstall Norton after you get your system stable, install the latest version. Do not reinstall your current version.
3. Update this driver through the link provided:SYMEVENT64x86.SYS Wed Jun 24 16:19:12 2009
Follow these suggestions and let's see if your system runs better. If you get another BSOD, upload the dump and enable Driver Verifier carefully following the instructions in this tutorial: Driver Verifier - Enable and Disable.dne64x.sys Mon Nov 10 20:01:24 2008 - Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client. Cisco Systems, Inc.
Code:Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850 Machine Name: Kernel base = 0xfffff800`02c4b000 PsLoadedModuleList = 0xfffff800`02e90e90 Debug session time: Wed Apr 20 09:29:05.981 2011 (GMT-4) System Uptime: 0 days 0:50:04.415 Loading Kernel Symbols ............................................................... ................................................................ ............................................ Loading User Symbols Loading unloaded module list ...... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 119, {1, 88777, 88778, 88778} Unable to load image \SystemRoot\system32\drivers\mctkmd64.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for mctkmd64.sys *** ERROR: Module load completed but symbols could not be loaded for mctkmd64.sys Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiVerifyDriverReportedFenceId+ad ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_SCHEDULER_INTERNAL_ERROR (119) The video scheduler has detected that fatal violation has occurred. This resulted in a condition that video scheduler can no longer progress. Any other values after parameter 1 must be individually examined according to the subtype. Arguments: Arg1: 0000000000000001, The driver has reported an invalid fence ID. Arg2: 0000000000088777 Arg3: 0000000000088778 Arg4: 0000000000088778 Debugging Details: ------------------ CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x119 PROCESS_NAME: DisplayFusion. CURRENT_IRQL: b LAST_CONTROL_TRANSFER: from fffff88002ced22f to fffff80002ccb640 STACK_TEXT: fffff880`0c367738 fffff880`02ced22f : 00000000`00000119 00000000`00000001 00000000`00088777 00000000`00088778 : nt!KeBugCheckEx fffff880`0c367740 fffff880`04570eb9 : fffffa80`06fc9010 00000000`00088777 00000000`00000000 00000000`00088778 : watchdog!WdLogEvent5+0x11b fffff880`0c367790 fffff880`045711e6 : fffffa80`092df000 fffffa80`0795a900 00000000`000011ac 00000000`00000000 : dxgmms1!VidSchiVerifyDriverReportedFenceId+0xad fffff880`0c3677c0 fffff880`04570f76 : 00000000`00088777 00000000`00000000 fffffa80`092df000 fffff880`0c367a10 : dxgmms1!VidSchDdiNotifyInterruptWorker+0x25e fffff880`0c367810 fffff880`0447813f : fffffa80`0764e480 fffff880`0c3679a0 fffff880`0f173c95 fffffa80`07de5000 : dxgmms1!VidSchDdiNotifyInterrupt+0x9e fffff880`0c367840 fffff880`0fd5a928 : 00000000`00000000 fffffa80`079531f8 fffffa80`0764e480 00000000`00000000 : dxgkrnl!DxgNotifyInterruptCB+0x83 fffff880`0c367870 00000000`00000000 : fffffa80`079531f8 fffffa80`0764e480 00000000`00000000 fffffa80`08ff7c40 : mctkmd64+0x4928 STACK_COMMAND: kb FOLLOWUP_IP: dxgmms1!VidSchiVerifyDriverReportedFenceId+ad fffff880`04570eb9 c744244053eeffff mov dword ptr [rsp+40h],0FFFFEE53h SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: dxgmms1!VidSchiVerifyDriverReportedFenceId+ad FOLLOWUP_NAME: MachineOwner MODULE_NAME: dxgmms1 IMAGE_NAME: dxgmms1.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4ce799c1 FAILURE_BUCKET_ID: X64_0x119_dxgmms1!VidSchiVerifyDriverReportedFenceId+ad BUCKET_ID: X64_0x119_dxgmms1!VidSchiVerifyDriverReportedFenceId+ad Followup: MachineOwner --------- 0: kd> lmtsmn start end module name fffff880`00e00000 fffff880`00e57000 ACPI ACPI.sys Sat Nov 20 04:19:16 2010 (4CE79294) fffff880`0ad6d000 fffff880`0ad85000 adfs adfs.SYS Mon Nov 03 11:48:14 2008 (490F2B4E) fffff880`040f1000 fffff880`0417a000 afd afd.sys Sat Nov 20 04:23:27 2010 (4CE7938F) fffff880`0f02c000 fffff880`0f042000 AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0) fffff880`010b0000 fffff880`010bb000 amdxata amdxata.sys Fri Mar 19 12:18:18 2010 (4BA3A3CA) fffff880`0cde9000 fffff880`0cdf4000 asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5) fffff880`01062000 fffff880`0106b000 atapi atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`0106b000 fffff880`01095000 ataport ataport.SYS Sat Nov 20 04:19:15 2010 (4CE79293) fffff960`008d0000 fffff960`00931000 ATMFD ATMFD.DLL Sat Feb 19 04:00:32 2011 (4D5F86B0) fffff880`00daf000 fffff880`00dbb000 BATTC BATTC.SYS Mon Jul 13 19:31:01 2009 (4A5BC3B5) fffff880`02cb2000 fffff880`02cb9000 Beep Beep.SYS Mon Jul 13 20:00:13 2009 (4A5BCA8D) fffff880`04200000 fffff880`04211000 blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF) fffff880`0a400000 fffff880`0a41e000 bowser bowser.sys Tue Feb 22 23:55:04 2011 (4D649328) fffff960`00740000 fffff960`00767000 cdd cdd.dll Sat Nov 20 07:55:34 2010 (4CE7C546) fffff880`016c9000 fffff880`016f3000 cdrom cdrom.sys Sat Nov 20 04:19:20 2010 (4CE79298) fffff880`00e62000 fffff880`00f22000 CI CI.dll Sat Nov 20 08:12:36 2010 (4CE7C944) fffff880`01661000 fffff880`01691000 CLASSPNP CLASSPNP.SYS Sat Nov 20 04:19:23 2010 (4CE7929B) fffff880`00d09000 fffff880`00d67000 CLFS CLFS.SYS Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`01179000 fffff880`011eb000 cng cng.sys Sat Nov 20 05:08:45 2010 (4CE79E2D) fffff880`00fec000 fffff880`00ff5000 compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6) fffff880`04461000 fffff880`04471000 CompositeBus CompositeBus.sys Sat Nov 20 05:33:17 2010 (4CE7A3ED) fffff880`04b06000 fffff880`04b14000 crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD) fffff880`04356000 fffff880`043d9000 csc csc.sys Sat Nov 20 04:27:12 2010 (4CE79470) fffff880`043d9000 fffff880`043f7000 dfsc dfsc.sys Sat Nov 20 04:26:31 2010 (4CE79447) fffff880`04347000 fffff880`04356000 discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E) fffff880`0164b000 fffff880`01661000 disk disk.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`0f000000 fffff880`0f02c000 dne64x dne64x.sys Mon Nov 10 20:01:24 2008 (4918D964) fffff880`04ae4000 fffff880`04b06000 drmk drmk.sys Mon Jul 13 21:01:25 2009 (4A5BD8E5) fffff880`04c00000 fffff880`04c0c000 dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`04b1f000 fffff880`04b32000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F) fffff880`04b14000 fffff880`04b1f000 dump_msahci dump_msahci.sys Sat Nov 20 05:33:58 2010 (4CE7A416) fffff880`04b32000 fffff880`04b3e000 Dxapi Dxapi.sys Mon Jul 13 19:38:28 2009 (4A5BC574) fffff880`04475000 fffff880`04569000 dxgkrnl dxgkrnl.sys Sat Nov 20 04:50:50 2010 (4CE799FA) fffff880`04569000 fffff880`045af000 dxgmms1 dxgmms1.sys Sat Nov 20 04:49:53 2010 (4CE799C1) fffff880`04400000 fffff880`04447000 e1k62x64 e1k62x64.sys Wed Sep 23 20:11:00 2009 (4ABAB914) fffff880`042ac000 fffff880`04322000 eeCtrl64 eeCtrl64.sys Fri May 21 17:44:45 2010 (4BF6FECD) fffff880`040b4000 fffff880`040c0000 ElbyCDIO ElbyCDIO.sys Thu Dec 16 17:58:13 2010 (4D0A9985) fffff880`02c75000 fffff880`02c95000 ENG64 ENG64.SYS Fri Mar 04 17:02:16 2011 (4D716168) fffff880`04322000 fffff880`04347000 EraserUtilRebootDrv EraserUtilRebootDrv.sys Fri May 21 17:44:45 2010 (4BF6FECD) fffff880`03e06000 fffff880`03fc9000 EX64 EX64.SYS Fri Mar 04 17:10:51 2011 (4D71636B) fffff880`01107000 fffff880`0111b000 fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481) fffff880`010bb000 fffff880`01107000 fltmgr fltmgr.sys Sat Nov 20 04:19:24 2010 (4CE7929C) fffff880`013d3000 fffff880`013dd000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:19:45 2009 (4A5BC111) fffff880`01611000 fffff880`0164b000 fvevol fvevol.sys Sat Nov 20 04:24:06 2010 (4CE793B6) fffff880`01902000 fffff880`0194c000 fwpkclnt fwpkclnt.sys Sat Nov 20 04:21:37 2010 (4CE79321) fffff800`02c02000 fffff800`02c4b000 hal hal.dll Sat Nov 20 08:00:25 2010 (4CE7C669) fffff880`045cc000 fffff880`045f0000 HDAudBus HDAudBus.sys Sat Nov 20 05:43:42 2010 (4CE7A65E) fffff880`045af000 fffff880`045c0000 HECIx64 HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8) fffff880`04bd0000 fffff880`04be9000 HIDCLASS HIDCLASS.SYS Sat Nov 20 05:43:49 2010 (4CE7A665) fffff880`04be9000 fffff880`04bf1080 HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9) fffff880`04bc2000 fffff880`04bd0000 hidusb hidusb.sys Sat Nov 20 05:43:49 2010 (4CE7A665) fffff880`0a528000 fffff880`0a5f1000 HTTP HTTP.sys Sat Nov 20 04:24:30 2010 (4CE793CE) fffff880`01608000 fffff880`01611000 hwpolicy hwpolicy.sys Sat Nov 20 04:18:54 2010 (4CE7927E) fffff880`0fdd0000 fffff880`0fde6000 intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD) fffff880`04273000 fffff880`04282000 kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116) fffff880`04bf2000 fffff880`04c00000 kbdhid kbdhid.sys Sat Nov 20 05:33:25 2010 (4CE7A3F5) fffff800`00bd5000 fffff800`00bdf000 kdcom kdcom.dll Sat Feb 05 11:52:49 2011 (4D4D8061) fffff880`0159e000 fffff880`015e1000 ks ks.sys Sat Nov 20 05:33:23 2010 (4CE7A3F3) fffff880`013a7000 fffff880`013c2000 ksecdd ksecdd.sys Sat Nov 20 04:21:15 2010 (4CE7930B) fffff880`01573000 fffff880`0159e000 ksecpkg ksecpkg.sys Sat Nov 20 05:10:34 2010 (4CE79E9A) fffff880`04df9000 fffff880`04dfe200 ksthunk ksthunk.sys Mon Jul 13 20:00:19 2009 (4A5BCA93) fffff880`02de5000 fffff880`02dfa000 lltdio lltdio.sys Mon Jul 13 20:08:50 2009 (4A5BCC92) fffff880`04a0d000 fffff880`04a30000 luafv luafv.sys Mon Jul 13 19:26:13 2009 (4A5BC295) fffff880`0fd56000 fffff880`0fd7a000 mctkmd64 mctkmd64.sys Tue Jan 11 00:59:44 2011 (4D2BF1D0) fffff880`01600000 fffff880`01608000 mctkmdldr64 mctkmdldr64.sys Mon Oct 04 02:49:34 2010 (4CA978FE) fffff880`00ca6000 fffff880`00cf5000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 08:03:51 2010 (4CE7C737) fffff880`04b3e000 fffff880`04b4c000 monitor monitor.sys Mon Jul 13 19:38:52 2009 (4A5BC58C) fffff880`04282000 fffff880`04291000 mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116) fffff880`04a00000 fffff880`04a0d000 mouhid mouhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94) fffff880`00c5c000 fffff880`00c76000 mountmgr mountmgr.sys Sat Nov 20 04:19:21 2010 (4CE79299) fffff880`0a41e000 fffff880`0a436000 mpsdrv mpsdrv.sys Mon Jul 13 20:08:25 2009 (4A5BCC79) fffff880`0a436000 fffff880`0a463000 mrxsmb mrxsmb.sys Tue Feb 22 23:56:22 2011 (4D649376) fffff880`0acfc000 fffff880`0ad49000 mrxsmb10 mrxsmb10.sys Tue Feb 22 23:55:12 2011 (4D649330) fffff880`0ad49000 fffff880`0ad6d000 mrxsmb20 mrxsmb20.sys Tue Feb 22 23:55:12 2011 (4D649330) fffff880`01095000 fffff880`010a0000 msahci msahci.sys Sat Nov 20 05:33:58 2010 (4CE7A416) fffff880`02d17000 fffff880`02d22000 Msfs Msfs.SYS Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`00fd5000 fffff880`00fdf000 msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE) fffff880`0111b000 fffff880`01179000 msrpc msrpc.sys Sat Nov 20 04:21:56 2010 (4CE79334) fffff880`040a9000 fffff880`040b4000 mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE) fffff880`019ea000 fffff880`019fc000 mup mup.sys Mon Jul 13 19:23:45 2009 (4A5BC201) fffff880`01420000 fffff880`01513000 ndis ndis.sys Sat Nov 20 04:23:30 2010 (4CE79392) fffff880`0f066000 fffff880`0f072000 ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8) fffff880`0a4fd000 fffff880`0a510000 ndisuio ndisuio.sys Sat Nov 20 05:50:08 2010 (4CE7A7E0) fffff880`0f072000 fffff880`0f0a1000 ndiswan ndiswan.sys Sat Nov 20 05:52:32 2010 (4CE7A870) fffff880`04a92000 fffff880`04aa7000 NDProxy NDProxy.SYS Sat Nov 20 05:52:20 2010 (4CE7A864) fffff880`041ee000 fffff880`041fd000 netbios netbios.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6) fffff880`0417a000 fffff880`041bf000 netbt netbt.sys Sat Nov 20 04:23:18 2010 (4CE79386) fffff880`01513000 fffff880`01573000 NETIO NETIO.SYS Sat Nov 20 04:23:13 2010 (4CE79381) fffff880`02d22000 fffff880`02d33000 Npfs Npfs.SYS Mon Jul 13 19:19:48 2009 (4A5BC114) fffff880`0409d000 fffff880`040a9000 nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E) fffff800`02c4b000 fffff800`03235000 nt ntkrnlmp.exe Sat Nov 20 04:30:02 2010 (4CE7951A) fffff880`01204000 fffff880`013a7000 Ntfs Ntfs.sys Sat Nov 20 04:20:57 2010 (4CE792F9) fffff880`02ca9000 fffff880`02cb2000 Null Null.SYS Mon Jul 13 19:19:37 2009 (4A5BC109) fffff880`0fd54000 fffff880`0fd55180 nvBridge nvBridge.kmd Sat Mar 26 02:48:01 2011 (4D8D8C21) fffff880`0f0b2000 fffff880`0fd53980 nvlddmkm nvlddmkm.sys Sat Mar 26 02:53:38 2011 (4D8D8D72) fffff880`0a4aa000 fffff880`0a4fd000 nwifi nwifi.sys Mon Jul 13 20:07:23 2009 (4A5BCC3B) fffff880`041c8000 fffff880`041ee000 pacer pacer.sys Sat Nov 20 05:52:18 2010 (4CE7A862) fffff880`00d9a000 fffff880`00daf000 partmgr partmgr.sys Sat Nov 20 04:20:00 2010 (4CE792C0) fffff880`00d67000 fffff880`00d9a000 pci pci.sys Sat Nov 20 04:19:11 2010 (4CE7928F) fffff880`010a0000 fffff880`010b0000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:19:48 2009 (4A5BC114) fffff880`013c2000 fffff880`013d3000 pcw pcw.sys Mon Jul 13 19:19:27 2009 (4A5BC0FF) fffff880`0ac00000 fffff880`0aca6000 peauth peauth.sys Mon Jul 13 21:01:19 2009 (4A5BD8DF) fffff880`04aa7000 fffff880`04ae4000 portcls portcls.sys Mon Jul 13 20:06:27 2009 (4A5BCC03) fffff880`02d91000 fffff880`02d9f000 psadd psadd.sys Wed Jul 01 22:17:26 2009 (4A4C18B6) fffff880`00cf5000 fffff880`00d09000 PSHED PSHED.dll Mon Jul 13 21:32:23 2009 (4A5BE027) fffff880`0f042000 fffff880`0f066000 rasl2tp rasl2tp.sys Sat Nov 20 05:52:34 2010 (4CE7A872) fffff880`04237000 fffff880`04252000 raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9) fffff880`04252000 fffff880`04273000 raspptp raspptp.sys Sat Nov 20 05:52:31 2010 (4CE7A86F) fffff880`0fde6000 fffff880`0fe00000 rassstp rassstp.sys Mon Jul 13 20:10:25 2009 (4A5BCCF1) fffff880`0404c000 fffff880`0409d000 rdbss rdbss.sys Sat Nov 20 04:27:51 2010 (4CE79497) fffff880`0f0a1000 fffff880`0f0ac000 rdpbus rdpbus.sys Mon Jul 13 20:17:46 2009 (4A5BCEAA) fffff880`02cfc000 fffff880`02d05000 RDPCDD RDPCDD.sys Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`0cd68000 fffff880`0cd96000 rdpdr rdpdr.sys Sat Nov 20 06:06:41 2010 (4CE7ABC1) fffff880`02d05000 fffff880`02d0e000 rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`02d0e000 fffff880`02d17000 rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63) fffff880`0cdb0000 fffff880`0cde9000 RDPWD RDPWD.SYS Sat Nov 20 06:04:37 2010 (4CE7AB45) fffff880`019b0000 fffff880`019ea000 rdyboost rdyboost.sys Sat Nov 20 04:43:10 2010 (4CE7982E) fffff880`0a510000 fffff880`0a528000 rspndr rspndr.sys Mon Jul 13 20:08:50 2009 (4A5BCC92) fffff880`04c0c000 fffff880`04df8c00 RTKVHD64 RTKVHD64.sys Mon Nov 09 04:13:59 2009 (4AF7DD57) fffff880`04b4c000 fffff880`04b88000 RtsUStor RtsUStor.sys Wed Nov 25 01:21:30 2009 (4B0CCCEA) fffff880`040c0000 fffff880`040ef000 SCSIPORT SCSIPORT.SYS Sat Nov 20 05:34:01 2010 (4CE7A419) fffff880`0aca6000 fffff880`0acb1000 secdrv secdrv.SYS Wed Sep 13 09:18:38 2006 (4508052E) fffff880`045c0000 fffff880`045cc000 serenum serenum.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1) fffff880`04000000 fffff880`0401d000 serial serial.sys Mon Jul 13 20:00:40 2009 (4A5BCAA8) fffff880`019a8000 fffff880`019b0000 spldr spldr.sys Mon May 11 12:56:27 2009 (4A0858BB) fffff880`02c01000 fffff880`02c75000 SRTSP64 SRTSP64.SYS Mon Aug 10 23:30:48 2009 (4A80E5E8) fffff880`02c95000 fffff880`02ca9000 SRTSPX64 SRTSPX64.SYS Mon Aug 10 23:31:44 2009 (4A80E620) fffff880`0ccd0000 fffff880`0cd68000 srv srv.sys Tue Feb 22 23:56:21 2011 (4D649375) fffff880`0cc66000 fffff880`0ccd0000 srv2 srv2.sys Tue Feb 22 23:56:00 2011 (4D649360) fffff880`0acb1000 fffff880`0ace2000 srvnet srvnet.sys Tue Feb 22 23:55:44 2011 (4D649350) fffff880`04471000 fffff880`04472480 swenum swenum.sys Mon Jul 13 20:00:18 2009 (4A5BCA92) fffff880`03fc9000 fffff880`03fff000 SYMEVENT64x86 SYMEVENT64x86.SYS Wed Jun 24 16:19:12 2009 (4A428A40) fffff880`016fe000 fffff880`01902000 tcpip tcpip.sys Sat Nov 20 04:25:52 2010 (4CE79420) fffff880`0ace2000 fffff880`0acf4000 tcpipreg tcpipreg.sys Sat Nov 20 05:51:48 2010 (4CE7A844) fffff880`02d71000 fffff880`02d7e000 TDI TDI.SYS Sat Nov 20 04:22:06 2010 (4CE7933E) fffff880`0cd96000 fffff880`0cda1000 tdtcp tdtcp.sys Mon Jul 13 20:16:32 2009 (4A5BCE60) fffff880`02d4f000 fffff880`02d71000 tdx tdx.sys Sat Nov 20 04:21:54 2010 (4CE79332) fffff880`02dad000 fffff880`02dd3000 teefer2 teefer2.sys Wed May 13 15:25:52 2009 (4A0B1EC0) fffff880`04038000 fffff880`0404c000 termdd termdd.sys Sat Nov 20 06:03:40 2010 (4CE7AB0C) fffff880`045f0000 fffff880`045ff000 tpm tpm.sys Mon Jul 13 19:21:48 2009 (4A5BC18C) fffff960`00510000 fffff960`0051a000 TSDDD TSDDD.dll unavailable (00000000) fffff880`0cda1000 fffff880`0cdb0000 tssecsrv tssecsrv.sys Sat Nov 20 06:04:09 2010 (4CE7AB29) fffff880`04211000 fffff880`04237000 tunnel tunnel.sys Sat Nov 20 05:51:50 2010 (4CE7A846) fffff880`02d9f000 fffff880`02dad000 Tvti2c Tvti2c.sys Thu Sep 24 07:56:38 2009 (4ABB5E76) fffff880`02dd3000 fffff880`02de5000 umbus umbus.sys Sat Nov 20 05:44:37 2010 (4CE7A695) fffff880`04ba7000 fffff880`04bc1c80 usbaudio usbaudio.sys Sat Nov 20 05:43:52 2010 (4CE7A668) fffff880`04b8a000 fffff880`04ba7000 usbccgp usbccgp.sys Sat Nov 20 05:44:03 2010 (4CE7A673) fffff880`04b88000 fffff880`04b89f00 USBD USBD.SYS Mon Jul 13 20:06:23 2009 (4A5BCBFF) fffff880`04447000 fffff880`04458000 usbehci usbehci.sys Sat Nov 20 05:43:54 2010 (4CE7A66A) fffff880`04a38000 fffff880`04a92000 usbhub usbhub.sys Sat Nov 20 05:44:30 2010 (4CE7A68E) fffff880`0fd7a000 fffff880`0fdd0000 USBPORT USBPORT.SYS Sat Nov 20 05:44:00 2010 (4CE7A670) fffff880`04291000 fffff880`042a0000 VClone VClone.sys Sat Jan 15 11:21:04 2011 (4D31C970) fffff880`00fdf000 fffff880`00fec000 vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB) fffff880`02cb9000 fffff880`02cc7000 vga vga.sys Mon Jul 13 19:38:47 2009 (4A5BC587) fffff880`02cc7000 fffff880`02cec000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B) fffff880`01012000 fffff880`0104e000 vmbus vmbus.sys Sat Nov 20 04:57:29 2010 (4CE79B89) fffff880`0194c000 fffff880`0195c000 vmstorfl vmstorfl.sys Sat Nov 20 04:57:30 2010 (4CE79B8A) fffff880`00dbb000 fffff880`00dd0000 volmgr volmgr.sys Sat Nov 20 04:19:28 2010 (4CE792A0) fffff880`00c00000 fffff880`00c5c000 volmgrx volmgrx.sys Sat Nov 20 04:20:43 2010 (4CE792EB) fffff880`0195c000 fffff880`019a8000 volsnap volsnap.sys Sat Nov 20 04:20:08 2010 (4CE792C8) fffff880`0401d000 fffff880`04038000 wanarp wanarp.sys Sat Nov 20 05:52:36 2010 (4CE7A874) fffff880`02cec000 fffff880`02cfc000 watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F) fffff880`00f22000 fffff880`00fc6000 Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F) fffff880`00fc6000 fffff880`00fd5000 WDFLDR WDFLDR.SYS Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`041bf000 fffff880`041c8000 wfplwf wfplwf.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6) fffff960`00050000 fffff960`00362000 win32k win32k.sys Wed Mar 02 22:51:40 2011 (4D6F104C) fffff880`0104e000 fffff880`01062000 winhv winhv.sys Sat Nov 20 04:20:02 2010 (4CE792C2) fffff880`04458000 fffff880`04461000 wmiacpi wmiacpi.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6) fffff880`00e57000 fffff880`00e60000 WMILIB WMILIB.SYS Mon Jul 13 19:19:51 2009 (4A5BC117) fffff880`02d7e000 fffff880`02d91000 wpsdrvnt wpsdrvnt.sys Thu Sep 17 21:09:26 2009 (4AB2DDC6) fffff880`0ad85000 fffff880`0adc0000 WpsHelper WpsHelper.sys Thu Sep 02 21:15:06 2010 (4C804C1A) fffff880`01691000 fffff880`016b2000 WudfPf WudfPf.sys Sat Nov 20 05:42:44 2010 (4CE7A624) Unloaded modules: fffff880`0de17000 fffff880`0de88000 spsys.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`01691000 fffff880`0169f000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`0169f000 fffff880`016ab000 dump_pciidex Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`016ab000 fffff880`016b6000 dump_msahci. Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`016b6000 fffff880`016c9000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`02d33000 fffff880`02d4f000 SWIPsec.sys Timestamp: unavailable (00000000) Checksum: 00000000
Last edited by CarlTR6; 20 Apr 2011 at 10:15.
Attached is the PerfMon report. I tried running the BSOD Dump & System File Collection app as described and it seems to run fine, but it's not creating the folder with the results in Documents. I'm not sure why.
Thanks again for the help.
Thank you for trying. Did it create the folder on your desktop by any chance? At any rate, I finished my analysis of the dump. If you can get the tool to work, please upload the the files. I will look at the perfmon report and see if I can spot anything there.
I see that you have disabled Sonic Wall; however, the drivers are still loading. Try completely uninstalling Sonic Wall.
Nope. No folder in the desktop either.
I'll try the suggestion one by one to see what helps. Thanks again!
Ok, after exhaustingly trying everything, and due to the intermittent nature of the problem, I believe I've narrowed it down to one application and one particular series of drivers. It appears that the latest few nVidia drivers coupled with Firefox 4 causes the crash. If I run Chrome instead of Firefox, I never get a crash. With the same video driver if I use Firefox 4 it crashes intermittently once perhaps twice a day: usually after clicking from another application back into Firefox. If I revert to older, several iterations older, drivers for my nVidia Quadro 450 card it doesn't crash using Firefox 4.
So, I'm forcing myself to use Chrome and it's stable with that. I'm starting to warm up to Chrome, but I've been a Firefox guy for many years and it's not easy to give it up.
Thanks everyone for the help. This has been a pain for sure.
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