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Windows 7: need help with blue screen error

18 May 2011   #11
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by win2 View Post
i ve few errors any help is welcome
Win 2 hi and welcome

You have several problems here


1-ASACPI.SYS a major cause of BSOD's in the 2005 rev.


The pre 2009 version of this driver is a known BSOD cause.

The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE http://support.asus.com/download/dow...ge=en-us&os=30
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).




2- You have two malware applications, never a good idea. Please remove both and replace with Microsoft Security Essentials

http://files.avast.com/files/eng/aswclear5.exe

http://download.eset.com/special/ESETUninstaller.exe


http://www.microsoft.com/security_essentials/


3-Old drivers please update at least these
Code:
scmndisp.sys    1/17/2007 03:48:03 AM    fffff880`015da000    0x0000a000    0x45add4b3    fffff880`015d0000                            
spldr.sys    5/11/2009 12:56:27 PM    fffff880`015e9000    0x00008000    0x4a0858bb    fffff880`015e1000                            
GEARAspiWDM.sys    5/18/2009 08:17:04 AM    fffff880`0483a000    0x0000d000    0x4a1151c0    fffff880`0482d000                            
amdxata.sys    5/19/2009 01:56:59 PM    fffff880`00ff8000    0x0000b000    0x4a12f2eb    fffff880`00fed000                            
L1E62x64.sys    6/11/2009 02:45:22 AM    fffff880`041ea000    0x00012000    0x4a30a802    fffff880`041d8000
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads


My System SpecsSystem Spec
.
24 May 2011   #12
win2

windows 7 home premium x64
 
 
another blue screen crash

help me with blue screen it annoying me
My System SpecsSystem Spec
24 May 2011   #13
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by win2 View Post
help me with blue screen it annoying me
This one was related to dxgmms1.sys (your video driver/card). I would re-install just the driver using this method

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

Or if the above doesnt work for you. Phyxion.net - Driver Sweeper

When it is removed then download and install the fresh copy.




Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\052411-19297-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`02a59000 PsLoadedModuleList = 0xfffff800`02c96e50
Debug session time: Tue May 24 13:24:43.183 2011 (GMT-4)
System Uptime: 0 days 2:02:01.025
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88005167ec2, fffff880040fe818, fffff880040fe080}

Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProfilePerformanceTick+736 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88005167ec2, The address that the exception occurred at
Arg3: fffff880040fe818, Exception Record Address
Arg4: fffff880040fe080, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
dxgmms1!VidSchiProfilePerformanceTick+736
fffff880`05167ec2 4c8d9c2490000000 lea     r11,[rsp+90h]

EXCEPTION_RECORD:  fffff880040fe818 -- (.exr 0xfffff880040fe818)
ExceptionAddress: fffff88005167ec2 (dxgmms1!VidSchiProfilePerformanceTick+0x0000000000000736)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000001
   Parameter[1]: 0000000000000001
Attempt to write to address 0000000000000001

CONTEXT:  fffff880040fe080 -- (.cxr 0xfffff880040fe080)
rax=0000000000000001 rbx=0000000000000000 rcx=000000000000000e
rdx=fffffa8003a02410 rsi=fffff88003c1ea08 rdi=0000000000000000
rip=fffff88005167ec2 rsp=fffff880040fea50 rbp=0000000000000003
 r8=0000000000000000  r9=0000000000000000 r10=0000000000005866
r11=fffffa8004297168 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=fffffa8003a02410
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
dxgmms1!VidSchiProfilePerformanceTick+0x736:
fffff880`05167ec2 4c8d9c2490000000 lea     r11,[rsp+90h]
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000001

EXCEPTION_PARAMETER2:  0000000000000001

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d010e0
 0000000000000001 

FOLLOWUP_IP: 
dxgmms1!VidSchiProfilePerformanceTick+736
fffff880`05167ec2 4c8d9c2490000000 lea     r11,[rsp+90h]

BUGCHECK_STR:  0x7E

DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE

LAST_CONTROL_TRANSFER:  from fffff880051942ea to fffff88005167ec2

STACK_TEXT:  
fffff880`040fea50 fffff880`051942ea : 00000000`00000001 00000000`00000002 00000000`00000002 00000000`00000000 : dxgmms1!VidSchiProfilePerformanceTick+0x736
fffff880`040feb10 fffff880`051672c6 : ffffffff`ff676980 fffffa80`03a02410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x22a
fffff880`040febb0 fffff880`05193e7a : 00000000`00000000 fffffa80`04a43c50 00000000`00000080 fffffa80`03a02410 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`040fecc0 fffff800`02d6c7c6 : 00000000`01ddb393 fffffa80`04fa8b60 fffffa80`039cc040 fffffa80`04fa8b60 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`040fed00 fffff800`02aa7c26 : fffff800`02c43e80 fffffa80`04fa8b60 fffff800`02c51c40 fffff880`0121f2b4 : nt!PspSystemThreadStartup+0x5a
fffff880`040fed40 00000000`00000000 : fffff880`040ff000 fffff880`040f9000 fffff880`040fe650 00000000`00000000 : nt!KxStartSystemThread+0x16


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  dxgmms1!VidSchiProfilePerformanceTick+736

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d3fa174

STACK_COMMAND:  .cxr 0xfffff880040fe080 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VidSchiProfilePerformanceTick+736

BUCKET_ID:  X64_0x7E_dxgmms1!VidSchiProfilePerformanceTick+736

Followup: MachineOwner
---------
My System SpecsSystem Spec
.

30 May 2011   #14
win2

windows 7 home premium x64
 
 
blue screen error

another error
My System SpecsSystem Spec
30 May 2011   #15
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by win2 View Post
another error
\


No useful info in this one.
My System SpecsSystem Spec
03 Jun 2011   #16
win2

windows 7 home premium x64
 
 
another crash

I am having some crashes that go black and grey lines going horizontal.
My System SpecsSystem Spec
03 Jun 2011   #17
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Its a hardware error caused by defective components such as your CPU, RAM or Graphics card
Stop 0x124 - what it means and what to try
information   Information
Run Prime 95 to test your CPU. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with your results.

RAM - Test with Memtest86+
What graphics card are you using?
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004f26038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`031a16b0 fffff800`02d17a99 : fffffa80`04f26010 fffffa80`039fbb60 00000000`00000009 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031a1bd0 fffff800`02bf9677 : fffffa80`04f26010 fffff800`02c725f8 fffffa80`039fbb60 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031a1c00 fffff800`02b61c45 : fffff800`02cd4360 fffffa80`04922ab8 fffffa80`04922ab0 fffffa80`039fbb60 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031a1c40 fffff800`02ada961 : fffff880`0111ee00 fffff800`02b61c20 fffffa80`039fbb60 96e90000`0230b701 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031a1c70 fffff800`02d707c6 : 478b4900`00043c83 fffffa80`039fbb60 00000000`00000080 fffffa80`039e6040 : nt!ExpWorkerThread+0x111
fffff880`031a1d00 fffff800`02aabc26 : fffff880`02f63180 fffffa80`039fbb60 fffff880`02f6dfc0 24848b41`00000428 : nt!PspSystemThreadStartup+0x5a
fffff880`031a1d40 00000000`00000000 : fffff880`031a2000 fffff880`0319c000 fffff880`037de500 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------
My System SpecsSystem Spec
04 Jun 2011   #18
win2

windows 7 home premium x64
 
 
graphic card

ATI Radeon HD 5700 Series
My System SpecsSystem Spec
20 Jun 2011   #19
win2

windows 7 home premium x64
 
 
error

it say blue screen but when the error happen the screen turn red
My System SpecsSystem Spec
Reply

 need help with blue screen error




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