BSOD from streaming videos

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  1. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #11

    Sure thing. The last two times that it has happened. These two were three days apart so it is definately better. It hasn't froze playing netflix for the last five days. The most recent one was during Starcraft 2 I think. Thanks
      My Computer


  2. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #12

    Ok, I ended up using some RAM that my roommate had ordered but never used, mostly because of my budget issues. I was looking through the MB user guide and came up on the qualified Vendors List for RAM. There are numbers that are close but my specific RAM is not on the list. I am willing to bet that this won't help anything if not cause troubles alltogether. Could this be part of it?
    Last edited by kawijetrider; 29 Apr 2011 at 18:26.
      My Computer


  3. Posts : 28,845
    Win 8 Release candidate 8400
       #13

    kawijetrider said:
    Ok, I ended up using some RAM that my roommate had ordered but never used, mostly because of my budget issues. I was looking through the MB user guide and came up on the qualified Vendors List for RAM. There are numbers that are close but my specific RAM is not on the list. I am willing to bet that this won't help anything if not cause troubles alltogether. Could this be part of it?
    Last two were blamed on your network driver. Check here. Intel® 82567 Gigabit Ethernet Controller — FAQ: Intel® 82567LM/LF/V/LM-2/LF-2/V-2/LF-3/LM-3/LM-4 Gigabit Network Connection

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\042411-13400-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Machine Name:
    Kernel base = 0xfffff800`02c54000 PsLoadedModuleList = 0xfffff800`02e91e50
    Debug session time: Sun Apr 24 02:04:58.515 2011 (GMT-4)
    System Uptime: 0 days 4:35:17.795
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {8, 2, 0, fffff8800167df60}
    
    Unable to load image \SystemRoot\system32\DRIVERS\e1q62x64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for e1q62x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e1q62x64.sys
    Probably caused by : e1q62x64.sys ( e1q62x64+239e9 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000008, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8800167df60, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002efc0e0
     0000000000000008 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    tcpip!IpFlcReceivePreValidatedPackets+270
    fffff880`0167df60 440fb63401      movzx   r14d,byte ptr [rcx+rax]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff8800a240f90 -- (.trap 0xfffff8800a240f90)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000008
    rdx=000000000000000c rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8800167df60 rsp=fffff8800a241120 rbp=fffffa8005542540
     r8=0000000000000006  r9=0000000000000006 r10=0000000000000006
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    tcpip!IpFlcReceivePreValidatedPackets+0x270:
    fffff880`0167df60 440fb63401      movzx   r14d,byte ptr [rcx+rax] ds:3fa0:00000000`00000008=??
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002cc3ca9 to fffff80002cc4740
    
    STACK_TEXT:  
    fffff880`0a240e48 fffff800`02cc3ca9 : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0a240e50 fffff800`02cc2920 : fffffa80`0554f030 00000000`00000000 fffff880`01766128 fffffa80`04823f70 : nt!KiBugCheckDispatch+0x69
    fffff880`0a240f90 fffff880`0167df60 : fffffa80`05575000 00000000`0000f6c8 00000000`c0005000 00000000`00000001 : nt!KiPageFault+0x260
    fffff880`0a241120 fffff880`01675e22 : fffffa80`0558d860 fffffa80`05583bb0 fffffa80`05580006 00000000`00000006 : tcpip!IpFlcReceivePreValidatedPackets+0x270
    fffff880`0a241280 fffff800`02cd3e5a : 00000000`00000000 fffff880`0a23c000 00000000`00004800 00000000`00000000 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0xa2
    fffff880`0a2412d0 fffff880`01675882 : fffff880`01675d80 fffff880`0a2413e0 00000000`00000002 fffff880`0a241518 : nt!KeExpandKernelStackAndCalloutEx+0xda
    fffff880`0a2413b0 fffff880`014ea0eb : fffffa80`054be8d0 00000000`00000000 fffffa80`04e481a0 fffff800`02cdcf8f : tcpip!FlReceiveNetBufferListChain+0xb2
    fffff880`0a241420 fffff880`014b3fc6 : f8800a24`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisMIndicateNetBufferListsToOpen+0xdb
    fffff880`0a241490 fffff880`0142def1 : fffffa80`04e481a0 00000000`00000002 00000000`0000000a fffff880`014ea5ad : ndis!ndisMDispatchReceiveNetBufferLists+0x1d6
    fffff880`0a241910 fffff880`052a69e9 : fffffa80`05454000 fffffa80`0554c030 fffffa80`0554b250 00000000`0000000a : ndis!NdisMIndicateReceiveNetBufferLists+0xc1
    fffff880`0a241960 fffffa80`05454000 : fffffa80`0554c030 fffffa80`0554b250 00000000`0000000a fffffa80`00000801 : e1q62x64+0x239e9
    fffff880`0a241968 fffffa80`0554c030 : fffffa80`0554b250 00000000`0000000a fffffa80`00000801 00000000`00000009 : 0xfffffa80`05454000
    fffff880`0a241970 fffffa80`0554b250 : 00000000`0000000a fffffa80`00000801 00000000`00000009 fffffa80`05456b00 : 0xfffffa80`0554c030
    fffff880`0a241978 00000000`0000000a : fffffa80`00000801 00000000`00000009 fffffa80`05456b00 fffff880`052a6b84 : 0xfffffa80`0554b250
    fffff880`0a241980 fffffa80`00000801 : 00000000`00000009 fffffa80`05456b00 fffff880`052a6b84 fffffa80`05556500 : 0xa
    fffff880`0a241988 00000000`00000009 : fffffa80`05456b00 fffff880`052a6b84 fffffa80`05556500 fffffa80`0554c030 : 0xfffffa80`00000801
    fffff880`0a241990 fffffa80`05456b00 : fffff880`052a6b84 fffffa80`05556500 fffffa80`0554c030 fffffa80`055565b0 : 0x9
    fffff880`0a241998 fffff880`052a6b84 : fffffa80`05556500 fffffa80`0554c030 fffffa80`055565b0 00000000`0000000a : 0xfffffa80`05456b00
    fffff880`0a2419a0 fffffa80`05556500 : fffffa80`0554c030 fffffa80`055565b0 00000000`0000000a 0000000a`00000000 : e1q62x64+0x23b84
    fffff880`0a2419a8 fffffa80`0554c030 : fffffa80`055565b0 00000000`0000000a 0000000a`00000000 fffffa80`05556520 : 0xfffffa80`05556500
    fffff880`0a2419b0 fffffa80`055565b0 : 00000000`0000000a 0000000a`00000000 fffffa80`05556520 fffff880`052996d0 : 0xfffffa80`0554c030
    fffff880`0a2419b8 00000000`0000000a : 0000000a`00000000 fffffa80`05556520 fffff880`052996d0 fffff880`0a241c18 : 0xfffffa80`055565b0
    fffff880`0a2419c0 0000000a`00000000 : fffffa80`05556520 fffff880`052996d0 fffff880`0a241c18 00000000`00000000 : 0xa
    fffff880`0a2419c8 fffffa80`05556520 : fffff880`052996d0 fffff880`0a241c18 00000000`00000000 fffffa80`04e90700 : 0xa`00000000
    fffff880`0a2419d0 fffff880`052996d0 : fffff880`0a241c18 00000000`00000000 fffffa80`04e90700 00000000`00000000 : 0xfffffa80`05556520
    fffff880`0a2419d8 fffff880`0a241c18 : 00000000`00000000 fffffa80`04e90700 00000000`00000000 fffffa80`05454000 : e1q62x64+0x166d0
    fffff880`0a2419e0 00000000`00000000 : fffffa80`04e90700 00000000`00000000 fffffa80`05454000 00000000`00000000 : 0xfffff880`0a241c18
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    e1q62x64+239e9
    fffff880`052a69e9 ??              ???
    
    SYMBOL_STACK_INDEX:  a
    
    SYMBOL_NAME:  e1q62x64+239e9
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: e1q62x64
    
    IMAGE_NAME:  e1q62x64.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c364c04
    
    FAILURE_BUCKET_ID:  X64_0xD1_e1q62x64+239e9
    
    BUCKET_ID:  X64_0xD1_e1q62x64+239e9
    
    Followup: MachineOwner
    ---------
    
    2: kd> lmvm e1q62x64
    start             end                 module name
    fffff880`05283000 fffff880`052cf000   e1q62x64 T (no symbols)           
        Loaded symbol image file: e1q62x64.sys
        Image path: \SystemRoot\system32\DRIVERS\e1q62x64.sys
        Image name: e1q62x64.sys
        Timestamp:        Thu Jul 08 18:07:00 2010 (4C364C04)
        CheckSum:         000506D5
        ImageSize:        0004C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  4. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #14

    I took a look at that page and I was going to delete the currently installed driver and get the one from the motherboard disc but the computer is running great. I haven't had any problems after numerous netflix movies and some games.

    Thanks for all of the help zigzag. I really appreciate it!
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #15

    kawijetrider said:
    I took a look at that page and I was going to delete the currently installed driver and get the one from the motherboard disc but the computer is running great. I haven't had any problems after numerous netflix movies and some games.

    Thanks for all of the help zigzag. I really appreciate it!
    My pleasure and let us know if you need help
      My Computer


 
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