Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Computer Crash

14 May 2011   #11
the2baddavid

windows 7 pro x64
 
 

Attached are Pics of the cpu-z tabs cpu, mobo,ram,spd, and a txt of all the bios settings

Attachment 154527
Attachment 154528
Attachment 154529
Attachment 154530
Attachment 154531


My System SpecsSystem Spec
.
15 May 2011   #12
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

With 8GB RAM, four 2GB cards you will need a NB voltage bump.
It usually takes more voltage to run that amount of RAM and four cards.

Change the MCH Core from the current 1.200v to 1.300v.
If it crashes again bump it up to 1.350v.

Your DRAM is currently set to 2.000v, bump this to 2.100v.

If you still have crashes after bumping the MCH Core to 1.350v, then bump it to 1.400v and you may need to raise tRFC in Advanced Timing Control to 80.

Just go at one step at a time and test for stability using memtest86+ or Prime95 torture test.

First open Real Temp to monitor CPU temperatures, don't go over 77C.
Open Prime95 and stop the test if it is running, in Advanced tab select 'Round off checking', in the Options tab select 'Torture Test...', in the window that opens select 'Blend', after 'Number of torture test threads to run' enter 2, then click OK to start the test.


Intel Core 2 Duo E8400
This shows max Tcase is 72.4C add 5C for CPU core max temp 77.4C.
My System SpecsSystem Spec
15 May 2011   #13
the2baddavid

windows 7 pro x64
 
 

Bumped up the volts and running tests, will post results! Thanks!
My System SpecsSystem Spec
.

16 May 2011   #14
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Thanks for the update, let us know the results.
My System SpecsSystem Spec
19 May 2011   #15
the2baddavid

windows 7 pro x64
 
 

Ok, here's the update. THank you for being patient with me. So, i ran prime95 for an hour and everything passed (had to do work or wouldve gone longer) but while i was working it crashed. So I bumped up the voltage on the mch core to 1.3 and it was fine then crashed again. Then bumped it up again to 1.36 and the tRFC to 80. This morning was booted in xp and loaded up splinter cell and the video goes out. Only this time for a minute the music keeps playing. The caps lock was unresponsive but I heard xp make the sound for when you unplug something. THen the sound looped and i killed it. My guess is that the video is going out and causing a kernel panic. However whether it is the video or the psu i dont know for sure. thoughts?
My System SpecsSystem Spec
19 May 2011   #16
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Are you getting a BSoD?

To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
Click OK until you're out.
Reboot if changes have been made.


Blue Screen of Death (BSOD) Posting Instructions
Even if your not getting BSoDs, post the above information, this will help to find a cause.

Try and borrow a GPU and PSU to test with.

My System SpecsSystem Spec
22 May 2011   #17
the2baddavid

windows 7 pro x64
 
 

Well when it crashes I have to either hit the reset button on the front or hard reset if that helps. I haven't seen a bsod since I had the memory replaced. Next time it crashes i will post the dump and I ll try to get a gpu to test but might take a week or two.
My System SpecsSystem Spec
23 May 2011   #18
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Thanks for the update, hope the new RAM solves the crashes.

Let us know if you get another crash.
My System SpecsSystem Spec
24 May 2011   #19
the2baddavid

windows 7 pro x64
 
 

Well, crashed again attached are the bsod dump and system health report

Attachment 156242
My System SpecsSystem Spec
25 May 2011   #20
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

No new mini dumps.

1 from Nov 21, 2010
2 from Jan 23, 2011
1 from Jan 25, 2011
6 from Jan 29, 2011

Did you ensure minidumps are enabled, steps are listed above.

Code:
 
Event[21]:
  Log Name: System
  Source: Service Control Manager
  Date: 2011-05-24T16:26:05.466
  Event ID: 7022
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: AperatureSci
  Description: 
The Windows Update service hung on starting.
 
Event[23]:
  Log Name: System
  Source: Service Control Manager
  Date: 2011-05-24T16:25:52.475
  Event ID: 7034
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: AperatureSci
  Description: 
The COMODO System - Cleaner Service service terminated unexpectedly.  It has done this 1 time(s).
 
Event[58]:
  Log Name: System
  Source: Service Control Manager
  Date: 2011-05-24T16:19:57.458
  Event ID: 7026
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: AperatureSci
  Description: 
The following boot-start or system-start driver(s) failed to load: 
SASDIFSV  -- These are from Super Anti Spyware
SASKUTIL
 
Event[118]:
  Log Name: System
  Source: Application Popup
  Date: 2011-05-24T16:19:32.680
  Event ID: 1060
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: AperatureSci
  Description: 
\SystemRoot\SysWow64\Drivers\GEARAspiWDM.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
 
Event[123]:
  Log Name: System
  Source: Application Popup
  Date: 2011-05-24T16:19:26.892
  Event ID: 1060
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: AperatureSci
  Description: 
\??\C:\Users\David\AppData\Local\Temp\HBCD\SuperAntiSpyware\SAS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
Un-install Comodo Internet Security and Comodo System-Cleaner, both are causing errors and are not compatible with Win7.
Replace your virus protection with Microsoft Security Essentials and use the Window's Firewall for your firewall protection, for testing purposes.

Un-install Super AntiSpyware, it is incompatible.
Download and run Malwarebytes, be sure to update it before running.

GEARAspiWDM.sys, possibly from itunes, is incompatible. Un-install or find a newer version.

If your running Comodo System-Cleaner, it will delete your dump files.
Running a registry cleaner can delete vital files and stop important system services, when this happens it usually requires a OS clean install.
Un-install or do not run this again until your crash cause is found.

Remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.
They use a driver, sptd.sys, that is notorious for causing BSODs.
Use this SPTD uninstaller when you're done to be sure it is removed: DuplexSecure - Downloads

You can use MagicDisc as an alternative.
Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview


Have you installed all the MS updates?

Install SP1: Learn how to install Windows 7 Service Pack 1 (SP1)

Run a system file check - SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
Reply

 Computer Crash




Thread Tools




Similar help and support threads
Thread Forum
Dell Computer PC will not load Windows install CD from computer crash
I have a two year old Dell PC with Windows 7. I got a virus in my computer that by phone and computer takeover Norton located in my MBR. When they cleaned it my computer will no longer boot up. Norton worked with me for three days on the problem but we were unable to fix the computer. I...
BSOD Help and Support
Computer crash
Hi Running 2600k o/c 4ghz Asus Pro m/b 8gig Kingston ram 460 MSI graphic card. New computer running great since I rebuilt 2-3 weeks ago. Yesterday received blue screen of death while flying using MS FSX. This morning same problem except the computer was idle, I was reading posts in this forum....
BSOD Help and Support
Computer Crash
Hello All, In the last month Win 7 32x, has crashes a few times. It does no thappen a back to back. I get a blue screen telling me something I cant read it it goes off to fast. Could someone tell me how I can find out what is causing the crash. Thanks RalphG.:confused:
BSOD Help and Support
computer crash
hi all, i am trying to figure out how my laptop crashed. first off, my hp 2000 series keeps getting hot and the charge doesn't stay long. i can have it fully charged and it last for maybe an hour unplugged. when i am working on something and i can't get to the charger on time, it shuts down...
BSOD Help and Support
Computer crash after using mic
I had a problem with my built in microphone in my laptop. My laptop is DELL inspiron 1440. I never had this problem till recently the computer crashed after using the mic. I have no idea why and what caused the problem I even had update the driver but yet it still never fixed the problem. Anyone...
Sound & Audio
Computer crash help!
Hello, today I turned on my laptop and the main screen reverted from aero to windows classic(I have windows 7) but I didn't tell it to. Also I can't connect to the internet, I don't even have the option. My F keys all have things that they can do on them like, lower volume and turning on/off wi-fi...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:41.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App