Where to start :( Multiple problems

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  1. Posts : 92
    Win 7 64bit SP2?
       #1

    Where to start :( Multiple problems


    System:
    FoxConn A6VMX
    CPU - AMD 64 x2 DC 2.6 GHz
    Graphics - ATI Radeon
    Memory - 4 Gb Kingston 2 x DDR2
    Soundcard - Realtek onboard or Soundblaster Audigy
    3 x Sata Drives

    Long story. Basically all started when I upgraded the memory from its previous 2 Gb to the current 4. First thing that happened was the screen froze the odd time - fair enough I thought, maybe just some teething problems, but then I got the 1st BSOD which happened to be a Driver IRQ not less or equal etc so then I figured, ok, so I've a driver conflict somewhere. SO I went through all my drivers and updated all of those that needed to be, and hoped that might sort things out, but not to be.

    At this point, I was barely managing to spend 15-20 mins in Win 7 & sometimes a lot less before it froze usually in the middle of an audio application. So I suspected perhaps my ancient soundcard was the offending culprit & so have upgraded it to a Soundblaster Audigy SE. But firstly I couldn't get Win 7 to let me install it fully - crashed 2/3 of the way through the process with a BSOD-131 after which it wouldn't let me into Windows at all. I was able to get in through Safe Mode so disabled the soundcard which meant at least I could get into Win 7 long enough to fire up the relevant tests for output to provide here (& hoping they show up ok).

    BUT even with the soundcard disabled, I'm still back to having constant freezes without a BSOD. The minidumps related to prior to the new soundcard installation as the BSOD 131 didn't provoke a dump for some reason.

    I've a dual boot system so am working in XP thankfully or I'd get nothing done at all, but am keen to get to the bottom of this as I really want to get the use of my new extra memory.

    On another note entirely - if at all possible, I'd also prefer to not have to consider returning to the old C-Media soundcard for any reason, only because I'm disabled with multiple pain issues but also have severe hand arthritis which makes working inside the case painful and something I try to organise to only have to do rarely where possible as I've no help.

    THanks, Romayne
      My Computer


  2. Posts : 1,782
    Windows 7 Home Premium 64bit
       #2

    Start off by uninstalling BitDefender. It was the cause of one of your crashes.
    Article 333 - How to uninstall BitDefender

    Next, uninstall Acronis DiskDirector. It was the cause of another one of your BSOD.

    Please run these tests
    1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
    2. Prime95 - Run all three tests for 3-4 hours each - https://www.sevenforums.com/tutorials...t-prime95.html


    Code:
    atikmdag.sys Fri Apr 24 06:50:20 2009 (49F1996C)
    Update your video card drivers - here

    Code:
    speedfan.sys Sun Sep 24 09:28:47 2006 (4516880F)
    Download the newest version of Speedfan.

    Once you've finished with uninstalling, running tests and updating drivers, please enable driver verifier
    Driver Verifier - Enable and Disable

    Summary of dumps
    Code:
    Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
    Debug session time: Thu Mar 31 18:27:41.552 2011 (UTC - 4:00)
    System Uptime: 0 days 1:16:04.300
    Probably caused by : memory_corruption
    DEFAULT_BUCKET_ID: CODE_CORRUPTION
    BUGCHECK_STR: 0x7f_f
    PROCESS_NAME: CursorFX.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
    BaseBoardManufacturer = FOXCONN
    BaseBoardProduct = A6VMX
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
    Debug session time: Fri Apr  1 15:49:19.963 2011 (UTC - 4:00)
    System Uptime: 0 days 0:27:47.711
    Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+2cf )
    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
    BUGCHECK_STR: 0xD1
    PROCESS_NAME: plugin-contain
    FAILURE_BUCKET_ID: 0xD1_CODE_AV_BAD_IP_nt!KiTrap0E+2cf
    BaseBoardManufacturer = FOXCONN
    BaseBoardProduct = A6VMX
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
    Debug session time: Fri Apr  1 13:31:00.728 2011 (UTC - 4:00)
    System Uptime: 0 days 0:03:10.476
    Unable to load image \SystemRoot\system32\DRIVERS\bdfsfltr.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for bdfsfltr.sys
    *** ERROR: Module load completed but symbols could not be loaded for bdfsfltr.sys
    Probably caused by : bdfsfltr.sys ( bdfsfltr+2351 )
    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
    BUGCHECK_STR: 0x8E
    PROCESS_NAME: explorer.exe
    FAILURE_BUCKET_ID: 0x8E_bdfsfltr+2351
    BaseBoardManufacturer = FOXCONN
    BaseBoardProduct = A6VMX
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
    Debug session time: Fri Apr  1 07:17:41.596 2011 (UTC - 4:00)
    System Uptime: 0 days 0:08:50.344
    Unable to load image \SystemRoot\system32\DRIVERS\snapman.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for snapman.sys
    *** ERROR: Module load completed but symbols could not be loaded for snapman.sys
    Probably caused by : snapman.sys ( snapman+1eae3 )
    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
    BUGCHECK_STR: 0x7E
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: 0x7E_snapman+1eae3
    BaseBoardManufacturer = FOXCONN
    BaseBoardProduct = A6VMX
    Code:
    8c02d000 8c075000   ACPI     ACPI.sys     Sat Nov 20 03:37:52 2010 (4CE788E0)
    a2c69000 a2c8e7c0   afcdp    afcdp.sys    Tue Dec 01 15:32:02 2009 (4B157D42)
    90669000 906c3000   afd      afd.sys      Sat Nov 20 03:40:00 2010 (4CE78960)
    91be6000 91bf8000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
    a24aa000 a24b2000   ALSysIO  ALSysIO.sys  Sun Apr 19 15:41:19 2009 (49EB7E5F)
    91ad7000 91ae9000   amdk8    amdk8.sys    Mon Jul 13 19:11:03 2009 (4A5BBF07)
    8c1ba000 8c1c3000   amdxata  amdxata.sys  Fri Mar 19 12:19:01 2010 (4BA3A3F5)
    a251c000 a2525000   asyncmac asyncmac.sys Mon Jul 13 19:54:46 2009 (4A5BC946)
    8c18e000 8c197000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
    8c197000 8c1ba000   ataport  ataport.SYS  Sat Nov 20 03:38:00 2010 (4CE788E8)
    92836000 92c8a000   atikmdag atikmdag.sys Fri Apr 24 06:50:20 2009 (49F1996C)
    82350000 8239d000   ATMFD    ATMFD.DLL    unavailable (00000000)
    a246d000 a2490980   bdfm     bdfm.sys     Mon Nov 09 09:29:05 2009 (4AF82731)
    90628000 90646000   BdfNdisf6 BdfNdisf6.sys Wed Oct 07 05:35:06 2009 (4ACC60CA)
    8c23c000 8c280200   bdfsfltr bdfsfltr.sys Thu Jul 23 11:41:04 2009 (4A688490)
    91a9b000 91ab6000   bdfwfpf  bdfwfpf.sys  Mon Jan 04 11:41:03 2010 (4B421A1F)
    a2491000 a24a9300   BDHV     BDHV.SYS     Mon Nov 09 09:28:40 2009 (4AF82718)
    a2c8f000 a2ca1b00   bdvedisk bdvedisk.sys Wed Sep 09 12:47:56 2009 (4AA7DC3C)
    8c5f4000 8c5fb000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
    91a8d000 91a9b000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
    8324b000 83253000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
    92fa9000 92fc2000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
    82330000 8234e000   cdd      cdd.dll      unavailable (00000000)
    8c200000 8c21f000   cdrom    cdrom.sys    Sat Nov 20 03:38:09 2010 (4CE788F1)
    83295000 83340000   CI       CI.dll       Sat Nov 20 07:05:17 2010 (4CE7B97D)
    8c5a3000 8c5c8000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
    83253000 83295000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
    91b34000 91b901c0   cmaudio  cmaudio.sys  Mon Nov 18 02:51:39 2002 (3DD89C0B)
    8c415000 8c472000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
    91bd9000 91be6000   CompositeBus CompositeBus.sys Sat Nov 20 04:50:21 2010 (4CE799DD)
    96b1e000 96b2b000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
    91a11000 91a75000   csc      csc.sys      Sat Nov 20 03:44:32 2010 (4CE78A70)
    91a75000 91a8d000   dfsc     dfsc.sys     Sat Nov 20 03:42:32 2010 (4CE789F8)
    907bc000 907c8000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
    8c7dd000 8c7ee000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
    91bc0000 91bd9000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
    96b36000 96b3f000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
    96b2b000 96b36000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
    96b3f000 96b50000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
    96b14000 96b1e000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
    92c8a000 92d41000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 04:08:14 2010 (4CE78FFE)
    92d41000 92d7a000   dxgmms1  dxgmms1.sys  Wed Feb 02 22:45:05 2011 (4D4A24C1)
    9280a000 92815000   fdc      fdc.sys      Mon Jul 13 19:45:45 2009 (4A5BC729)
    8c000000 8c011000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    92ef6000 92f00000   flpydisk flpydisk.sys Mon Jul 13 19:45:45 2009 (4A5BC729)
    8c1c3000 8c1f7000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
    8c480000 8c489000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
    8c600000 8c632000   fvevol   fvevol.sys   Sat Nov 20 03:40:22 2010 (4CE78976)
    8c77f000 8c7b0000   fwpkclnt fwpkclnt.sys Sat Nov 20 03:39:08 2010 (4CE7892C)
    92dbf000 92dc4280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5)
    8c9ff000 8c9ff680   giveio   giveio.sys   Wed Apr 03 22:33:25 1996 (316334F5)
    83019000 83050000   hal      halmacpi.dll Sat Nov 20 03:37:38 2010 (4CE788D2)
    92dde000 92dfd000   HDAudBus HDAudBus.sys Sat Nov 20 04:59:28 2010 (4CE79C00)
    96b66000 96b79000   HIDCLASS HIDCLASS.SYS Sat Nov 20 04:59:37 2010 (4CE79C09)
    96b79000 96b7f480   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863)
    96b5b000 96b66000   hidusb   hidusb.sys   Sat Nov 20 04:59:38 2010 (4CE79C0A)
    96b50000 96b5ae00   HMuKstOO HMuKstOO.sys Mon May 03 05:04:00 2010 (4BDE9180)
    92f24000 92fa9000   HTTP     HTTP.sys     Sat Nov 20 03:40:17 2010 (4CE78971)
    8c9f7000 8c9ff000   hwpolicy hwpolicy.sys Sat Nov 20 03:37:35 2010 (4CE788CF)
    92e88000 92e95000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
    96bc8000 96bd4000   kbdhid   kbdhid.sys   Sat Nov 20 04:50:10 2010 (4CE799D2)
    80ba4000 80bac000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
    907c8000 907fc000   ks       ks.sys       Sat Nov 20 04:50:17 2010 (4CE799D9)
    8c3e5000 8c3f8000   ksecdd   ksecdd.sys   Sat Nov 20 03:38:54 2010 (4CE7891E)
    8c57e000 8c5a3000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:34:00 2009 (4A5BC468)
    96bef000 96bff000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
    96bd4000 96bef000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
    8322f000 8323a000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 19:13:13 2009 (4A5BBF89)
    96ba6000 96bb1000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
    92e95000 92ea2000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
    96b82000 96b8d000   mouhid   mouhid.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
    8c13c000 8c152000   mountmgr mountmgr.sys Sat Nov 20 03:38:09 2010 (4CE788F1)
    833bf000 833e5680   MpFilter MpFilter.sys Tue Sep 14 17:23:59 2010 (4C8FE7EF)
    a2467000 a246c900   MpKslfdeeb78f MpKslfdeeb78f.sys Tue Mar 30 22:06:14 2010 (4BB2AE16)
    a2c5f000 a2c68200   MpNWMon  MpNWMon.sys  Tue Sep 14 17:23:50 2010 (4C8FE7E6)
    92fc2000 92fd4000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
    92fd4000 92ff7000   mrxsmb   mrxsmb.sys   Sat Nov 20 03:42:40 2010 (4CE78A00)
    a2c02000 a2c3d000   mrxsmb10 mrxsmb10.sys Sat Nov 20 03:44:15 2010 (4CE78A5F)
    a2c3d000 a2c58000   mrxsmb20 mrxsmb20.sys Sat Nov 20 03:42:47 2010 (4CE78A07)
    8c011000 8c01c000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
    8c07e000 8c086000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
    8c3ba000 8c3e5000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
    907b2000 907bc000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    8c800000 8c810000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
    8c489000 8c540000   ndis     ndis.sys     Sat Nov 20 03:39:19 2010 (4CE78937)
    91a00000 91a0b000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
    92e16000 92e38000   ndiswan  ndiswan.sys  Sat Nov 20 05:07:48 2010 (4CE79DF4)
    92f00000 92f11000   NDProxy  NDProxy.SYS  Sat Nov 20 05:07:39 2010 (4CE79DEB)
    9071b000 90729000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
    906c3000 906f5000   netbt    netbt.sys    Sat Nov 20 03:39:22 2010 (4CE7893A)
    8c540000 8c57e000   NETIO    NETIO.SYS    Sat Nov 20 03:40:03 2010 (4CE78963)
    a245b000 a2466c00   NisDrvWFP NisDrvWFP.sys Tue Sep 14 17:24:12 2010 (4C8FE7FC)
    8c01c000 8c02a000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
    907a8000 907b2000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
    82c07000 83019000   nt       ntkrpamp.exe Sat Nov 20 03:42:49 2010 (4CE78A09)
    8c28b000 8c3ba000   Ntfs     Ntfs.sys     Sat Nov 20 03:39:08 2010 (4CE7892C)
    8c5ed000 8c5f4000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
    906fc000 9071b000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
    92815000 9282d000   parport  parport.sys  Mon Jul 13 19:45:34 2009 (4A5BC71E)
    8c0bb000 8c0cc000   partmgr  partmgr.sys  Sat Nov 20 03:38:14 2010 (4CE788F6)
    a2c58000 a2c5f000   parvdm   parvdm.sys   Mon Jul 13 19:45:29 2009 (4A5BC719)
    8c086000 8c0b0000   pci      pci.sys      Sat Nov 20 03:37:57 2010 (4CE788E5)
    8c127000 8c12e000   pciide   pciide.sys   Mon Jul 13 19:11:19 2009 (4A5BBF17)
    8c12e000 8c13c000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
    8c472000 8c480000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
    a2ca2000 a2d39000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
    91b91000 91bc0000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
    8323a000 8324b000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
    8c281000 8c28a4c0   PxHelp20 PxHelp20.sys Tue Oct 20 13:57:50 2009 (4ADDFA1E)
    90600000 90618000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
    92e38000 92e50000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
    92e50000 92e67000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
    92e67000 92e7e000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
    90767000 907a8000   rdbss    rdbss.sys    Sat Nov 20 03:42:44 2010 (4CE78A04)
    92e7e000 92e88000   rdpbus   rdpbus.sys   Mon Jul 13 20:02:40 2009 (4A5BCB20)
    8c40c000 8c414000   RDPCDD   RDPCDD.sys   Sat Nov 20 05:22:19 2010 (4CE7A15B)
    8c22c000 8c234000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
    8c234000 8c23c000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
    8c7b0000 8c7dd000   rdyboost rdyboost.sys Sat Nov 20 04:00:07 2010 (4CE78E17)
    92f11000 92f24000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
    92d7a000 92dbf000   Rt86win7 Rt86win7.sys Wed Jun 23 05:10:23 2010 (4C21CF7F)
    96824000 96b13f80   RTKVHDA  RTKVHDA.sys  Fri Apr 30 04:59:05 2010 (4BDA9BD9)
    a2d39000 a2d43000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
    92800000 9280a000   serenum  serenum.sys  Mon Jul 13 19:45:27 2009 (4A5BC717)
    90729000 90743000   serial   serial.sys   Mon Jul 13 19:45:33 2009 (4A5BC71D)
    8c9cf000 8c9f61e0   snapman  snapman.sys  Wed Sep 15 04:19:56 2010 (4C9081AC)
    8c9cd000 8c9ce480   speedfan speedfan.sys Sun Sep 24 09:28:47 2006 (4516880F)
    8c9c5000 8c9cd000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
    a240a000 a245b000   srv      srv.sys      Sat Nov 20 03:45:29 2010 (4CE78AA9)
    a2d71000 a2dc0000   srv2     srv2.sys     Sat Nov 20 03:44:35 2010 (4CE78A73)
    a2d43000 a2d64000   srvnet   srvnet.sys   Sat Nov 20 03:44:27 2010 (4CE78A6B)
    92ea2000 92ea3380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
    8c635000 8c77f000   tcpip    tcpip.sys    Sat Nov 20 03:41:36 2010 (4CE789C0)
    a2d64000 a2d71000   tcpipreg tcpipreg.sys Sat Nov 20 05:07:13 2010 (4CE79DD1)
    9065d000 90669000   TDI      TDI.SYS      Sat Nov 20 03:39:18 2010 (4CE78936)
    8c8e8000 8c9c4ee0   tdrpm258 tdrpm258.sys Tue Oct 20 03:40:10 2009 (4ADD695A)
    90646000 9065d000   tdx      tdx.sys      Sat Nov 20 03:39:17 2010 (4CE78935)
    90756000 90767000   termdd   termdd.sys   Sat Nov 20 05:21:10 2010 (4CE7A116)
    8c813000 8c89f700   timntr   timntr.sys   Tue Sep 29 09:37:45 2009 (4AC20DA9)
    82300000 82309000   TSDDD    TSDDD.dll    unavailable (00000000)
    91ab6000 91ad7000   tunnel   tunnel.sys   Sat Nov 20 05:06:40 2010 (4CE79DB0)
    92ea4000 92eb2000   umbus    umbus.sys    Sat Nov 20 05:00:23 2010 (4CE79C37)
    96bb1000 96bc8000   usbccgp  usbccgp.sys  Sat Nov 20 05:00:08 2010 (4CE79C28)
    96b80000 96b81700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
    92dcf000 92dde000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
    92eb2000 92ef6000   usbhub   usbhub.sys   Sat Nov 20 05:00:34 2010 (4CE79C42)
    92dc5000 92dcf000   usbohci  usbohci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
    91ae9000 91b34000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
    96b9b000 96ba6000   usbprint usbprint.sys Mon Jul 13 20:17:06 2009 (4A5BCE82)
    96b8d000 96b9b000   usbscan  usbscan.sys  Mon Jul 13 20:14:44 2009 (4A5BCDF4)
    8c0b0000 8c0bb000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
    8c400000 8c40c000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
    83200000 83221000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
    8c152000 8c17b180   vmbus    vmbus.sys    Sat Nov 20 04:14:58 2010 (4CE79192)
    8c8a0000 8c8a8380   vmstorfl vmstorfl.sys Sat Nov 20 04:14:37 2010 (4CE7917D)
    8c0cc000 8c0dc000   volmgr   volmgr.sys   Sat Nov 20 03:38:06 2010 (4CE788EE)
    8c0dc000 8c127000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
    8c8a9000 8c8e8000   volsnap  volsnap.sys  Sat Nov 20 03:38:13 2010 (4CE788F5)
    90743000 90756000   wanarp   wanarp.sys   Sat Nov 20 05:07:45 2010 (4CE79DF1)
    8c21f000 8c22c000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
    83340000 833b1000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
    833b1000 833bf000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
    906f5000 906fc000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
    820a0000 822ed000   win32k   win32k.sys   unavailable (00000000)
    8c17c000 8c18e000   winhv    winhv.sys    Sat Nov 20 03:38:15 2010 (4CE788F7)
    8c075000 8c07e000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
    96800000 9681a000   WudfPf   WudfPf.sys   Sat Nov 20 04:58:55 2010 (4CE79BDF)
    
    Unloaded modules:
    a24b2000 a251c000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0006A000
    8c7ee000 8c7fb000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    8c5c8000 8c5d3000   dump_ataport
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000B000
    8c5d3000 8c5dc000   dump_atapi.s
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00009000
    8c5dc000 8c5ed000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00011000
      My Computer


  3. Posts : 92
    Win 7 64bit SP2?
    Thread Starter
       #3

    WOW - how on earth you've made sense of all those uploads I'll never know, but can certainly appreciate your wealth of knowledge. Some of that output looks scary to me (memory corruption/Warnings etc)!

    If you can have patience with me at this stage, I'd appreciate it as my health issues impact on my ability sometimes to make sense of the obvious! However, I'm pretty methodical and will absolutely do my best to work through your fixes in sequence and see where I get to. On the Mem test, maybe not as thorough but I did run it once at the outset of the problems to ensure the memory itself was ok and it "passed" it without any errors, but will undertake your steps nonetheless.

    But thank you SO much - it's such a relief to get such solid targeted help. Will come back to you in a day or two when I get time & capacity to go through the measures.
      My Computer


  4. Posts : 1,782
    Windows 7 Home Premium 64bit
       #4

    TikkiRo said:
    WOW - how on earth you've made sense of all those uploads I'll never know, but can certainly appreciate your wealth of knowledge. Some of that output looks scary to me (memory corruption/Warnings etc)!

    If you can have patience with me at this stage, I'd appreciate it as my health issues impact on my ability sometimes to make sense of the obvious! However, I'm pretty methodical and will absolutely do my best to work through your fixes in sequence and see where I get to. On the Mem test, maybe not as thorough but I did run it once at the outset of the problems to ensure the memory itself was ok and it "passed" it without any errors, but will undertake your steps nonetheless.

    But thank you SO much - it's such a relief to get such solid targeted help. Will come back to you in a day or two when I get time & capacity to go through the measures.
    No problem. That's why I'm here. Take your time in running these tests. I'm not going anywhere. I will monitor this thread for any updates from you.
      My Computer


  5. Posts : 5,705
    Win7 x64 + x86
       #5

    I was working this at the same time as mgorman87 - please follow his advice prior to mine.

    Perfmon shows many, many issues with the dynamic updates for Microsoft Security Essentials. This is either (IMO) a corruption of the MSSE or a virus infection. Please try a couple of these free scans to rule out the virus': Free Online AntiMalware Scanners (read the details at the link)

    If the system comes up clean (and only if it comes up clean) - please uninstall MSSE, then go into Device Manager and remove (uninstall) all devices that start with "MpKsl". Then reboot the system and download/install a fresh copy of MSSE.

    FWIW - here's a list of the MSSE corrupted dynamic updated drivers:
    Code:
    MpKslfc533c96    ROOT\LEGACY_MPKSLFC533C96\0000    This device is not present, is not working properly, or does not have all its drivers installed.
    
    MpKsl0d44e54a    ROOT\LEGACY_MPKSL0D44E54A\0000    This device is not present, is not working properly, or does not have all its drivers installed.
    
    MpKslac0f2db6    ROOT\LEGACY_MPKSLAC0F2DB6\0000    This device is not present, is not working properly, or does not have all its drivers installed.
    
    MpKsl138d123e    ROOT\LEGACY_MPKSL138D123E\0000    This device is not present, is not working properly, or does not have all its drivers installed.
    
    MpKsle7477df3    ROOT\LEGACY_MPKSLE7477DF3\0000    This device is not present, is not working properly, or does not have all its drivers installed.
    
    MpKsl6d142317    ROOT\LEGACY_MPKSL6D142317\0000    This device is not present, is not working properly, or does not have all its drivers installed.
    
    MpKslb2e56af5    ROOT\LEGACY_MPKSLB2E56AF5\0000    This device is not present, is not working properly, or does not have all its drivers installed.
    
    MpKsl198a4f34    ROOT\LEGACY_MPKSL198A4F34\0000    This device is not present, is not working properly, or does not have all its drivers installed.
    
    MpKsld2466db0    ROOT\LEGACY_MPKSLD2466DB0\0000    This device is not present, is not working properly, or does not have all its drivers installed.
    
    MpKsl4d94df31    ROOT\LEGACY_MPKSL4D94DF31\0000    This device is not present, is not working properly, or does not have all its drivers installed.
    
    MpKsl1d5a7827    ROOT\LEGACY_MPKSL1D5A7827\0000    This device is not present, is not working properly, or does not have all its drivers installed.
    
    MpKsld3e51c4c    ROOT\LEGACY_MPKSLD3E51C4C\0000    This device is not present, is not working properly, or does not have all its drivers installed.
    
    MpKslbe607a2c    ROOT\LEGACY_MPKSLBE607A2C\0000    This device is not present, is not working properly, or does not have all its drivers installed.
    
    MpKsl7c11868d    ROOT\LEGACY_MPKSL7C11868D\0000    This device is not present, is not working properly, or does not have all its drivers installed.
    
    MpKsl50983a1e    ROOT\LEGACY_MPKSL50983A1E\0000    This device is not present, is not working properly, or does not have all its drivers installed.
    
    MpKslc216cec6    ROOT\LEGACY_MPKSLC216CEC6\0000    This device is not present, is not working properly, or does not have all its drivers installed.
    
    MpKsl51320a37    ROOT\LEGACY_MPKSL51320A37\0000    This device is not present, is not working properly, or does not have all its drivers installed.
    
    MpKsl23743a43    ROOT\LEGACY_MPKSL23743A43\0000    This device is not present, is not working properly, or does not have all its drivers installed.
    I would also uninstall your Acronis software and your BitDefender software - and then install a freshly downloaded copy.

    Also, please do the following:
    OLDER DRIVERS PRESENT IN THE DUMP FILES
    - Please update these drivers from the device manufacturer's website - or uninstall/remove them from your system. Reference links are included below.
    - DO NOT use Windows Update or the Update Drivers function of Device Manager.
    - Please feel free to post back about any drivers that you are having difficulty locating.
    - Windows Update exceptions may be noted below for Windows drivers:
    Code:
    
    PxHelp20.sys      Tue Oct 20 13:57:50 2009 (4ADDFA1E)
    vmbus.sys         Sat Nov 20 04:14:58 2010 (4CE79192)
    winhv.sys         Sat Nov 20 03:38:15 2010 (4CE788F7)
    amdxata.sys       Fri Mar 19 12:19:01 2010 (4BA3A3F5)
    bdfsfltr.sys      Thu Jul 23 11:41:04 2009 (4A688490)
    MpFilter.sys      Tue Sep 14 17:23:59 2010 (4C8FE7EF)
    timntr.sys        Tue Sep 29 09:37:45 2009 (4AC20DA9)
    tdrpm258.sys      Tue Oct 20 03:40:10 2009 (4ADD695A)
    speedfan.sys      Sun Sep 24 09:28:47 2006 (4516880F)
    snapman.sys       Wed Sep 15 04:19:56 2010 (4C9081AC)
    giveio.sys        Wed Apr 03 22:33:25 1996 (316334F5)
    BdfNdisf6.sys     Wed Oct 07 05:35:06 2009 (4ACC60CA)
    bdfwfpf.sys       Mon Jan 04 11:41:03 2010 (4B421A1F)
    cmaudio.sys       Mon Nov 18 02:51:39 2002 (3DD89C0B)
    atikmdag.sys      Fri Apr 24 06:50:20 2009 (49F1996C)
    Rt86win7.sys      Wed Jun 23 05:10:23 2010 (4C21CF7F)
    GEARAspiWDM.sys   Mon May 18 08:16:53 2009 (4A1151B5)
    RTKVHDA.sys       Fri Apr 30 04:59:05 2010 (4BDA9BD9)
    HMuKstOO.sys      Mon May 03 05:04:00 2010 (4BDE9180)
    afcdp.sys         Tue Dec 01 15:32:02 2009 (4B157D42)
    bdvedisk.sys      Wed Sep 09 12:47:56 2009 (4AA7DC3C)
    MpNWMon.sys       Tue Sep 14 17:23:50 2010 (4C8FE7E6)
    NisDrvWFP.sys     Tue Sep 14 17:24:12 2010 (4C8FE7FC)
    ALSysIO.sys       Sun Apr 19 15:41:19 2009 (49EB7E5F)
    bdfm.sys          Mon Nov 09 09:29:05 2009 (4AF82731)
    BDHV.SYS          Mon Nov 09 09:28:40 2009 (4AF82718)
    
    http://www.carrona.org/dvrref.html#PxHelp20.sys
    http://www.carrona.org/dvrref.html#vmbus.sys
    http://www.carrona.org/dvrref.html#winhv.sys
    http://www.carrona.org/dvrref.html#amdxata.sys
    http://www.carrona.org/dvrref.html#bdfsfltr.sys
    http://www.carrona.org/dvrref.html#MpFilter.sys
    http://www.carrona.org/dvrref.html#timntr.sys
    http://www.carrona.org/dvrref.html#speedfan.sys
    http://www.carrona.org/dvrref.html#snapman.sys
    http://www.carrona.org/dvrref.html#giveio.sys
    http://www.carrona.org/dvrref.html#BdfNdisf6.sys
    http://www.carrona.org/dvrref.html#bdfwfpf.sys
    http://www.carrona.org/dvrref.html#cmaudio.sys
    http://www.carrona.org/dvrref.html#atikmdag.sys
    http://www.carrona.org/dvrref.html#Rt86win7.sys
    http://www.carrona.org/dvrref.html#GEARAspiWDM.sys
    http://www.carrona.org/dvrref.html#RTKVHDA.sys
    http://www.carrona.org/dvrref.html#afcdp.sys
    http://www.carrona.org/dvrref.html#MpNWMon.sys
    http://www.carrona.org/dvrref.html#NisDrvWFP.sys
    http://www.carrona.org/dvrref.html#bdfm.sys
    http://www.carrona.org/dvrref.html#BDHV.SYS
    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
    Debug session time: Fri Apr  1 15:49:19.963 2011 (UTC - 4:00)
    System Uptime: 0 days 0:27:47.711
    BugCheck D1, {ffff00ff, 2, 8, ffff00ff}
    Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+2cf )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  plugin-contain
    FAILURE_BUCKET_ID:  0xD1_CODE_AV_BAD_IP_nt!KiTrap0E+2cf
    Bugcheck code 000000D1
    Arguments ffff00ff 00000002 00000008 ffff00ff
    BiosVersion = 080014 
    BiosReleaseDate = 10/13/2008
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
    Debug session time: Fri Apr  1 13:31:00.728 2011 (UTC - 4:00)
    System Uptime: 0 days 0:03:10.476
    *** WARNING: Unable to verify timestamp for bdfsfltr.sys
    *** ERROR: Module load completed but symbols could not be loaded for bdfsfltr.sys
    Probably caused by : bdfsfltr.sys ( bdfsfltr+2351 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x8E
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID:  0x8E_bdfsfltr+2351
    Bugcheck code 1000008E
    Arguments c0000005 a3daa351 a9f9186c 00000000
    BiosVersion = 080014 
    BiosReleaseDate = 10/13/2008
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
    Debug session time: Fri Apr  1 07:17:41.596 2011 (UTC - 4:00)
    System Uptime: 0 days 0:08:50.344
    *** WARNING: Unable to verify timestamp for snapman.sys
    *** ERROR: Module load completed but symbols could not be loaded for snapman.sys
    Probably caused by : snapman.sys ( snapman+1eae3 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x7E
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x7E_snapman+1eae3
    Bugcheck code 1000007E
    Arguments 80000004 8c9edae3 807b5aac 807b5690
    BiosVersion = 080014 
    BiosReleaseDate = 10/13/2008
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
    Debug session time: Thu Mar 31 18:27:41.552 2011 (UTC - 4:00)
    System Uptime: 0 days 1:16:04.300
    Probably caused by : memory_corruption
    BUGCHECK_STR:  0x7f_f
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  CursorFX.exe
    FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_LARGE
    Bugcheck code 0000007F
    Arguments 0000000f 01d6ff88 00000000 00000000
    BiosVersion = 080014 
    BiosReleaseDate = 10/13/2008
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
      
      My Computer


  6. Posts : 92
    Win 7 64bit SP2?
    Thread Starter
       #6

    Dear gosh - would it not be simpler to just reinstall Windows LOL? I think it's just because it's getting late and I'm struggling with my pain issues - that lot is just overwhelming me at the moment - just looks like almost everything is wrong with this system despite many of the very programs I rely on to keep it running right incl MSE, Acronis etc. But I've no objection in the least to removing & reinstalling etc, and will just have to take my time to work through it all and hopefully manage to achieve a much better output by next week with a bit of luck. I only have about 2 hours a day perhaps to put into the PC depending how I am, but enjoy a challenge so will relish all of this once I get started on it :). SO grateful I have a dual boot system or it would be another matter entirely! Thanks again to you both.
      My Computer


  7. Posts : 92
    Win 7 64bit SP2?
    Thread Starter
       #7

    Short update - still (slowly!) working my way through things, but even with having only uninstalled BitDefender & running antivirus scans (which did pick up a couple of trojans which I thought should have been already dealt with on prior scans after a known hit but anyway - hopefully defo dealt with this time), the system is already appearing somewhat more stable. However, I know that could be a false front and so am continuing on with the rest of the tests - doing the Memory one overnight and then the CPU stress on Sat morning all being well as I'm just a bit concerned about the poss high temps warning given I've little understanding or knowledge of what would constitute a high temp anyway, so want to be around to keep a close eye on things. But even to have it at the point where I can at least spend more than 15-30 mins working without a crash is wonderful - lets me get a bit more work done at least. Catch you again over the weekend.

    ----------------
    HAH - 2 mins after I posted this, it was off again - no BSOD just a screen freeze but confirming obviously long way yet to go - still every minute longer without a problem is an improvement, so very happy!
      My Computer


  8. Posts : 5,705
    Win7 x64 + x86
       #8

    First, only use 1 antivirus at a time - more than that can cause problems with your system.
    As for the freezing, that's not uncommon - but we'll have to wait until you've finished everything before we try to work with it.
    Good luck!
      My Computer


  9. Posts : 92
    Win 7 64bit SP2?
    Thread Starter
       #9

    Just a quick query on the Prime95 Test - where would I find info on the safest highest temp I can allow the test to run to?? My normal CPU temps average around 30-35. I've had a look on some of the AMD forums but they scare the life out of me as most on there seem to be highly knowledgeable people and mostly into gaming - don't mind making a fool of myself but within reason LOL! This is the only test that concerns me to any degree - don't want to fry my processor unnecessarily although appreciate you'd not be asking me to run the test without good reason, so willing to give it a go on the premise it's at my own risk too. And on all those drivers - I'm unsure whether it's because I've now uninstalled a lot of the software or whatever, but I can't find most of them in Windows/System (unless they'd be anywhere else on my PC which is always possible given the multitude of backups I have strewn all over my Backup partition), - the only bogey is that darned Bit Defender - sheesh but it doesn't have like to hook itself in deep eh? I've uninstalled it, gone through the Registry deleting every obvious sign of it, but it's still not gone as evidenced by the boot error that it can't load because it can't find certain DLLs. I've seriously worked through every likely hiding place for it (startup/programs/etc) and tried searching both on bd**** ,BitDefender & Bit Defender etc, but can't find where it's sitting - any other possible prefixes - DLL it's looking for is txmlutil.DLL if that's any help? All being well, will set up the Prime test tomorrow afternoon when I'm here to keep an eye on it.
      My Computer


  10. Posts : 5,705
    Win7 x64 + x86
       #10

    65 to 70║C are the max that a processor should generally run. You can get away with higher temps - but it still indicates that there's a problem with the cooling that you use. So you'd need to fix the cooling if it runs hotter.

    Most drivers are in C:\Windows\System32\drivers - but there's no need to go there - just update the programs associated with the drivers and that will update the drivers.

    Try this link for uninstalling BitDefender: Article 333 - How to uninstall BitDefender
      My Computer


 
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