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Windows 7: Thanks for your help!

23 Apr 2011   #1
ricksmith

Win 7 Professional x64
 
 
Thanks for your help!

PLEASE HELP me with my BSOD!!

Four-year-old Gateway laptop
All the latest and greatest drivers available installed
Running Win 7 x64New, fresh, retail installation.

PLEASE HELP me with my BSOD!!


My System SpecsSystem Spec
.
24 Apr 2011   #2
usasma
Microsoft MVP

 
 

Only 1 BSOD in the attached files
I'd first suggest updating the following drivers:
OLDER DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please update these drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers:
Quote:
Code:

vmbus.sys       Sat Nov 20 04:57:29 2010 (4CE79B89)
winhv.sys       Sat Nov 20 04:20:02 2010 (4CE792C2)
iaStor.sys      Mon Feb 12 16:02:50 2007 (45D0D5FA)
MpFilter.sys    Tue Sep 14 20:19:28 2010 (4C901110)
NisDrvWFP.sys   Tue Sep 14 20:20:25 2010 (4C901149)
MpNWMon.sys     Tue Sep 14 20:19:30 2010 (4C901112)
igdkmd64.sys    Wed Sep 23 15:22:57 2009 (4ABA7591)
tifm21.sys      Fri Jun 19 17:44:54 2009 (4A3C06D6)
gtipci21.sys    Thu Sep 14 10:56:04 2006 (45096D84) - Texas Instruments PCI GemCore Based SmartCard Interface
NETw4v64.sys    Sun Feb 25 09:19:09 2007 (45E19ADD)
stwrt64.sys     Fri Nov 09 12:31:21 2007 (47349969)
agrsm64.sys     Tue Jul 21 14:03:31 2009 (4A6602F3)
http://www.carrona.org/dvrref.html#vmbus.sys
http://www.carrona.org/dvrref.html#winhv.sys
http://www.carrona.org/dvrref.html#iaStor.sys
http://www.carrona.org/dvrref.html#MpFilter.sys
http://www.carrona.org/dvrref.html#NisDrvWFP.sys
http://www.carrona.org/dvrref.html#MpNWMon.sys
http://www.carrona.org/dvrref.html#igdkmd64.sys
http://www.carrona.org/dvrref.html#tifm21.sys
http://www.carrona.org/dvrref.html#NETw4v64.sys
http://www.carrona.org/dvrref.html#stwrt64.sys
http://www.carrona.org/dvrref.html#agrsm64.sys
If the system continues to BSOD, please upload the memory dumps and we'll see what else we can find.

BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Sat Apr 23 17:19:02.920 2011 (UTC - 4:00)
System Uptime: 0 days 15:54:16.746
Probably caused by : hardware ( nt!KiIpiSendRequest+75 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  MsMpEng.exe
FAILURE_BUCKET_ID:  X64_IP_MISALIGNED
Bugcheck code 0000000A
Arguments 00000000`00000000 00000000`0000000c 00000000`00000000 fffff800`028a6ce5
BiosVersion = 86.02   
BiosReleaseDate = 01/30/2008
CPUID:        "Intel(R) Core(TM)2 Duo CPU     T8100  @ 2.10GHz"
MaxSpeed:     2100
CurrentSpeed: 2095
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My System SpecsSystem Spec
24 Apr 2011   #3
ricksmith

Win 7 Professional x64
 
 

Thank you for taking the time to review my case. Your expertise is greatly appreciated!
My System SpecsSystem Spec
.

24 Apr 2011   #4
usasma
Microsoft MVP

 
 

I hope that updating the older drivers will fix your issues.
If not, post back and we'll run Driver Verifier with certain specific settings to see if we can force some more info from the system
My System SpecsSystem Spec
Reply

 Thanks for your help!




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