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Windows 7: Happy Easter Help Please, BSOD

24 Apr 2011   #1
poopg

Windows 7 Home Premium 64 bit
 
 
Happy Easter Help Please, BSOD

Team, if you can help me I would really appreciate it! 2 weeks ago bought HP Pavillion dv5 laptop, windows 7 home 64-bit already installed, it has been freezing up without a "crash" but finally got a few blue screens. I followed the attached BSOD instructions, let me know if you can help or need any other info, thx!


My System SpecsSystem Spec
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24 Apr 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by poopg View Post
Team, if you can help me I would really appreciate it! 2 weeks ago bought HP Pavillion dv5 laptop, windows 7 home 64-bit already installed, it has been freezing up without a "crash" but finally got a few blue screens. I followed the attached BSOD instructions, let me know if you can help or need any other info, thx!

You have two malware apps installed and loaded. They both (AVG & Kaspersky) have been known to have BSOD's on certain systems.

I would remove them both and replace with Microsoft security Essentials

AVG - Download tools

http://support.kaspersky.com/downloa...vremover10.zip

http://www.microsoft.com/security_essentials/


Also the BSOD's were memory corruption I would run memtest.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86.com - Memory Diagnostic

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.
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 Happy Easter Help Please, BSOD




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