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Windows 7: Fresh Install...NTOSKRNL.exe?

24 Apr 2011   #1

Windows 7 Ultimate x64
Fresh Install...NTOSKRNL.exe?

Windows 7 Pro x64 SP1, fresh install

Hardware Build:

Less than 24hrs into the installation, after updated chipset drivers, I've had three BSODs (all of which are included in the attached

It is my belief that it could be a bad ram module but a second opinion would be terrific in light of this new data.

Thanks, in advance,

My System SpecsSystem Spec
24 Apr 2011   #2

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by bodhisattva View Post
Windows 7 Pro x64 SP1, fresh install

Hardware Build:

Less than 24hrs into the installation, after updated chipset drivers, I've had three BSODs (all of which are included in the attached

It is my belief that it could be a bad ram module but a second opinion would be terrific in light of this new data.

Thanks, in advance,

Memory management caused by your video driver. re-install like this

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\042411-12682-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*;srv*e:\symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`0301a000 PsLoadedModuleList = 0xfffff800`0325fe90
Debug session time: Sun Apr 24 15:48:36.823 2011 (GMT-4)
System Uptime: 0 days 2:50:51.697
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41790, fffffa8004195ad0, ffff, 0}

Unable to load image \SystemRoot\System32\win32k.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS_HEAP::FreeBlock+53 )

Followup: MachineOwner

6: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

    # Any other values for parameter 1 must be individually examined.
Arg1: 0000000000041790, The subtype of the bugcheck.
Arg2: fffffa8004195ad0
Arg3: 000000000000ffff
Arg4: 0000000000000000

Debugging Details:

BUGCHECK_STR:  0x1a_41790



PROCESS_NAME:  chrome.exe


LAST_CONTROL_TRANSFER:  from fffff80003107fd0 to fffff8000309a640

fffff880`09ae7f08 fffff800`03107fd0 : 00000000`0000001a 00000000`00041790 fffffa80`04195ad0 00000000`0000ffff : nt!KeBugCheckEx
fffff880`09ae7f10 fffff800`03087aef : fffffa80`00000000 00000000`0837ffff 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x36024
fffff880`09ae80d0 fffff800`030998d3 : ffffffff`ffffffff fffff8a0`14b4b2b0 fffff8a0`14b4b2b8 00000000`00008000 : nt!NtFreeVirtualMemory+0x61f
fffff880`09ae81d0 fffff800`03095e70 : fffff880`055661cf fffff8a0`0c3d69e0 fffff8a0`14b4b290 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
fffff880`09ae8368 fffff880`055661cf : fffff8a0`0c3d69e0 fffff8a0`14b4b290 00000000`00000000 fffffa80`08de56d0 : nt!KiServiceLinkage
fffff880`09ae8370 fffff880`0556563c : fffff8a0`07897b80 fffff8a0`07897b80 00000000`00000000 fffff8a0`0c3e94e0 : dxgmms1!VIDMM_PROCESS_HEAP::FreeBlock+0x53
fffff880`09ae83a0 fffff880`0556554a : fffffa80`00000000 fffffa80`08aed060 fffffa80`08de56d0 fffff880`09ae8478 : dxgmms1!VIDMM_PROCESS_HEAP::FreeSmallAllocation+0xdc
fffff880`09ae83d0 fffff880`05550b5a : fffff880`09ae83f8 fffff8a0`07317e70 00000000`00000001 00000000`00000000 : dxgmms1!VIDMM_PROCESS_HEAP::Free+0x13a
fffff880`09ae8400 fffff880`0554b523 : fffffa80`091d6f70 00000000`00000000 fffff8a0`0c3d69e0 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::CloseLocalAllocation+0x112
fffff880`09ae84b0 fffff880`05531ecc : fffffa80`00000000 fffffa80`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+0x19b
fffff880`09ae8580 fffff880`04aecccc : 00000000`00000000 fffff8a0`0e73a000 fffff8a0`0e73a000 00000000`00000001 : dxgmms1!VidMmCloseAllocation+0x44
fffff880`09ae85b0 fffff880`04aff784 : fffffa80`066dc000 00000000`00000000 00000000`00000000 fffff8a0`0e73a068 : dxgkrnl!DXGDEVICE::DestroyAllocations+0x248
fffff880`09ae86a0 fffff880`04ae4815 : 00000000`fffffeda fffff8a0`0df220d0 fffff8a0`0e73a000 fffffa80`066dc000 : dxgkrnl!DXGDEVICE::~DXGDEVICE+0x19c
fffff880`09ae8710 fffff880`04b22e4a : 00000000`00000000 fffffa80`066dc000 fffff8a0`0df220d0 fffff8a0`0df22150 : dxgkrnl!DXGADAPTER::DestroyDevice+0x1c9
fffff880`09ae8740 fffff880`04b227e0 : fffff900`c1c6ece0 00000000`00000000 00000000`00000001 fffff900`c1c6ece0 : dxgkrnl!DXGPROCESS::Destroy+0xba
fffff880`09ae87f0 fffff960`000d50f4 : 00000000`00001284 fffff900`c1c6ece0 00000000`00000000 fffff900`c1c6ece0 : dxgkrnl!DxgkProcessCallout+0x268
fffff880`09ae8880 00000000`00001284 : fffff900`c1c6ece0 00000000`00000000 fffff900`c1c6ece0 fffffa80`08aed060 : win32k+0xc50f4
fffff880`09ae8888 fffff900`c1c6ece0 : 00000000`00000000 fffff900`c1c6ece0 fffffa80`08aed060 fffff960`000d4758 : 0x1284
fffff880`09ae8890 00000000`00000000 : fffff900`c1c6ece0 fffffa80`08aed060 fffff960`000d4758 fffff900`c1c6ece0 : 0xfffff900`c1c6ece0


fffff880`055661cf 488b0f          mov     rcx,qword ptr [rdi]



FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys


FAILURE_BUCKET_ID:  X64_0x1a_41790_dxgmms1!VIDMM_PROCESS_HEAP::FreeBlock+53

BUCKET_ID:  X64_0x1a_41790_dxgmms1!VIDMM_PROCESS_HEAP::FreeBlock+53

Followup: MachineOwner
My System SpecsSystem Spec
24 Apr 2011   #3

Windows 7 Ultimate x64

Thank you, for your help. I did what you had asked of me and things seem to be running well.

Windows still won't verify the AMD drivers on startup though. I suppose thats none of my concern so long as things continue to operate.

I will report back if necessary.

Thanks, again,
My System SpecsSystem Spec


 Fresh Install...NTOSKRNL.exe?

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