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Windows 7: BSOD Error...PLEASE HELP!!

24 Apr 2011   #1
peter1412

64 bit Windows 7
 
 
BSOD Error...PLEASE HELP!!

Today, we received the BSOD with the following style of message...

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Could you please help figure out what is going on?? This is a new computer from HP operating system is Windows 7 and I can't afford to buy another computer!! I have attached the zip file of the .dmp that was as a result of this. Thanks!


My System SpecsSystem Spec
.
24 Apr 2011   #2
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Remove Norton for the time being. It's drivers were loading/unloading numerous times, which could indicate a problem. Use the removal tool to completely uninstall it. Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

You can replace Norton with MSSE

Run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - https://www.sevenforums.com/tutorials...t-prime95.html

Please enable driver verifier - Driver Verifier - Enable and Disable

Code:
atikmdag.sys Wed Aug 05 00:14:11 2009 (4A790713)
Update your video card drivers - here

Code:
Rt64win7.sys Fri May 22 10:52:30 2009 (4A16BC2E)
Update your Realtek drivers - here

Update your computer to SP1 - How to update to SP1

...Summary of the dumps:
Code:

Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Sun Apr 24 18:01:39.324 2011 (UTC - 4:00)
System Uptime: 8 days 19:16:16.916
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+21b46 )
BUGCHECK_STR:  0x1a_5003
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  ccsvchst.exe
FAILURE_BUCKET_ID:  X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+21b46
BiosReleaseDate = 01/25/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Code:
fffff880`0500f000 fffff880`0501b000   Accelerometer Accelerometer.sys Wed Jul 08 14:41:38 2009 (4A54E862)
fffff880`00e67000 fffff880`00ebe000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`0113a000 fffff880`011b5000   adp94xx  adp94xx.sys  Fri Dec 05 18:54:42 2008 (4939BF42)
fffff880`01000000 fffff880`01056000   adpahci  adpahci.sys  Tue May 01 13:30:09 2007 (46377921)
fffff880`01056000 fffff880`01085000   adpu320  adpu320.sys  Tue Feb 27 19:04:15 2007 (45E4C6FF)
fffff880`034e0000 fffff880`0356a000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04396000 fffff880`043ac000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00ff7000 fffff880`00ffe000   aliide   aliide.sys   Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00e00000 fffff880`00e07000   amdide   amdide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`042b5000 fffff880`042ca000   amdppm   amdppm.sys   Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`01085000 fffff880`010a3000   amdsata  amdsata.sys  Tue May 19 13:53:21 2009 (4A12F211)
fffff880`011b5000 fffff880`011fc000   amdsbs   amdsbs.sys   Fri Mar 20 14:36:03 2009 (49C3E213)
fffff880`013f5000 fffff880`01400000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`010a3000 fffff880`010bc000   arc      arc.sys      Thu May 24 17:27:55 2007 (4656035B)
fffff880`01443000 fffff880`0145e000   arcsas   arcsas.sys   Wed Jan 14 14:27:37 2009 (496E3CA9)
fffff880`08a00000 fffff880`08a0b000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`013a5000 fffff880`013ae000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`013ae000 fffff880`013d8000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`04a5c000 fffff880`04bcb000   athrx    athrx.sys    Mon Sep 21 22:47:11 2009 (4AB83AAF)
fffff880`04cef000 fffff880`04d10000   AtiHdmi  AtiHdmi.sys  Fri Jul 24 02:33:11 2009 (4A6955A7)
fffff880`0501c000 fffff880`05633000   atikmdag atikmdag.sys Wed Aug 05 00:14:11 2009 (4A790713)
fffff880`01bc9000 fffff880`01bd1000   AtiPcie  AtiPcie.sys  Tue May 05 11:00:22 2009 (4A005486)
fffff960`00960000 fffff960`009c1000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`00f62000 fffff880`00f6e000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`01a1c000 fffff880`01a23000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`0a020000 fffff880`0a138000   BHDrvx64 BHDrvx64.sys Wed Apr 13 20:16:01 2011 (4DA63CC1)
fffff880`048bf000 fffff880`048d0000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`03cc9000 fffff880`03ce7000   bowser   bowser.sys   Wed Feb 23 00:15:06 2011 (4D6497DA)
fffff880`04823000 fffff880`048bf000   ccHPx64  ccHPx64.sys  Fri Feb 05 16:05:45 2010 (4B6C8829)
fffff960`006b0000 fffff960`006d7000   cdd      cdd.dll      unavailable (00000000)
fffff880`06a00000 fffff880`06a1d000   cdfs     cdfs.sys     Mon Jul 13 19:19:46 2009 (4A5BC112)
fffff880`0186e000 fffff880`01898000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00d32000 fffff880`00df2000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`04c5c000 fffff880`04c6e000   circlass circlass.sys Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`010fb000 fffff880`0112b000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00cd4000 fffff880`00d32000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04bf8000 fffff880`04bfc500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`00e07000 fffff880`00e0f000   cmdide   cmdide.sys   Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01d32000 fffff880`01da5000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`00f59000 fffff880`00f62000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`04386000 fffff880`04396000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0273e000 fffff880`0274c000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`04805000 fffff880`04823000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`047ea000 fffff880`047f9000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01ca0000 fffff880`01cb6000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04d4d000 fffff880`04d6f000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`0274c000 fffff880`02758000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`02763000 fffff880`02776000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`02758000 fffff880`02763000   dump_msahci dump_msahci.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`02776000 fffff880`02782000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`05633000 fffff880`05727000   dxgkrnl  dxgkrnl.sys  Tue Jan 25 23:22:56 2011 (4D3FA1A0)
fffff880`0575d000 fffff880`057a3000   dxgmms1  dxgmms1.sys  Tue Jan 25 23:22:12 2011 (4D3FA174)
fffff880`0474f000 fffff880`047c5000   eeCtrl64 eeCtrl64.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`0145e000 fffff880`014e5000   elxstor  elxstor.sys  Tue Feb 03 17:52:11 2009 (4988CA9B)
fffff880`04369000 fffff880`04386000   enecir   enecir.sys   Sun Jun 28 22:17:30 2009 (4A48243A)
fffff880`0a000000 fffff880`0a020000   ENG64    ENG64.SYS    Fri Mar 04 17:02:16 2011 (4D716168)
fffff880`047c5000 fffff880`047ea000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`08a0b000 fffff880`08bce000   EX64     EX64.SYS     Fri Mar 04 17:10:51 2011 (4D71636B)
fffff880`05727000 fffff880`0575d000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`019a8000 fffff880`019bc000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`0195c000 fffff880`019a8000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`01db6000 fffff880`01dc0000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
fffff880`01dc0000 fffff880`01dfa000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01c00000 fffff880`01c4a000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`04a39000 fffff880`04a46000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`031de000 fffff800`03227000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`057a3000 fffff880`057c7000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`043dc000 fffff880`043f5000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`04c00000 fffff880`04c11000   hidir    hidir.sys    Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04df0000 fffff880`04df8080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`01c96000 fffff880`01ca0000   hpdskflt hpdskflt.sys Wed Jul 08 14:41:38 2009 (4A54E862)
fffff880`057e5000 fffff880`057f1000   HpqKbFiltr HpqKbFiltr.sys Wed Apr 29 09:48:30 2009 (49F85AAE)
fffff880`0126d000 fffff880`01284000   HpSAMD   HpSAMD.sys   Mon May 18 19:43:49 2009 (4A11F2B5)
fffff880`03c01000 fffff880`03cc9000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01ff6000 fffff880`01fff000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`057c7000 fffff880`057e5000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01287000 fffff880`013a5000   iaStorV  iaStorV.sys  Wed Apr 08 12:57:17 2009 (49DCD76D)
fffff880`0a16e000 fffff880`0a1e9000   IDSvia64 IDSvia64.sys Fri Mar 11 21:15:42 2011 (4D7AD74E)
fffff880`014e5000 fffff880`014f6000   iirsp    iirsp.sys    Tue Dec 13 16:47:54 2005 (439F418A)
fffff880`00fdf000 fffff880`00fe7000   intelide intelide.sys Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`04631000 fffff880`04658000   Ironx64  Ironx64.SYS  Tue Apr 27 20:48:23 2010 (4BD785D7)
fffff880`00f11000 fffff880`00f1a000   isapnp   isapnp.sys   Mon Jul 13 19:31:08 2009 (4A5BC3BC)
fffff880`057f1000 fffff880`05800000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`049e6000 fffff880`049f4000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bcd000 fffff800`00bd7000   kdcom    kdcom.dll    Sat Feb 05 07:21:45 2011 (4D4D40D9)
fffff880`04c19000 fffff880`04c5c000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`01d18000 fffff880`01d32000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01e60000 fffff880`01e8b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`04d6f000 fffff880`04d74200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`027d4000 fffff880`027e9000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`014f6000 fffff880`01515000   lsi_fc   lsi_fc.sys   Tue Dec 09 17:46:09 2008 (493EF531)
fffff880`013d8000 fffff880`013f5000   lsi_sas  lsi_sas.sys  Mon May 18 20:20:23 2009 (4A11FB47)
fffff880`01515000 fffff880`01528000   lsi_sas2 lsi_sas2.sys Mon May 18 20:31:48 2009 (4A11FDF4)
fffff880`01528000 fffff880`01547000   lsi_scsi lsi_scsi.sys Thu Apr 16 18:13:50 2009 (49E7AD9E)
fffff880`02790000 fffff880`027b3000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cb3000 fffff880`00cc0000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`01547000 fffff880`01553000   megasas  megasas.sys  Mon May 18 21:09:46 2009 (4A1206DA)
fffff880`01553000 fffff880`015f7000   MegaSR   MegaSR.sys   Mon May 18 21:25:54 2009 (4A120AA2)
fffff880`0a160000 fffff880`0a16e000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`05000000 fffff880`0500f000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`00df2000 fffff880`00dff000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00e0f000 fffff880`00e29000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00f1a000 fffff880`00f44000   mpio     mpio.sys     Mon Jul 13 20:01:27 2009 (4A5BCAD7)
fffff880`03ce7000 fffff880`03cff000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`03cff000 fffff880`03d2c000   mrxsmb   mrxsmb.sys   Wed Feb 23 00:15:23 2011 (4D6497EB)
fffff880`03d2c000 fffff880`03d7a000   mrxsmb10 mrxsmb10.sys Wed Feb 23 00:15:14 2011 (4D6497E2)
fffff880`03d7a000 fffff880`03d9d000   mrxsmb20 mrxsmb20.sys Wed Feb 23 00:15:13 2011 (4D6497E1)
fffff880`01262000 fffff880`0126d000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`00e29000 fffff880`00e4f000   msdsm    msdsm.sys    Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`017ea000 fffff880`017f5000   Msfs     Msfs.SYS     unavailable (00000000)
fffff880`00ec7000 fffff880`00ed1000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01cba000 fffff880`01d18000   msrpc    msrpc.sys    unavailable (00000000)
fffff880`046c9000 fffff880`046d4000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01eb8000 fffff880`01eca000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01eca000 fffff880`01fbc000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`043d0000 fffff880`043dc000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`02653000 fffff880`02666000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`04200000 fffff880`0422f000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04cda000 fffff880`04cef000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`00e4f000 fffff880`00e5e000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`0356a000 fffff880`035af000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01e00000 fffff880`01e60000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`01400000 fffff880`01410000   nfrd960  nfrd960.sys  Tue Jun 06 17:11:48 2006 (4485EF94)
fffff880`010bc000 fffff880`010cd000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`046bd000 fffff880`046c9000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02c01000 fffff800`031de000   nt       ntkrnlmp.exe Tue Oct 26 22:43:09 2010 (4CC791BD)
fffff880`01a26000 fffff880`01bc9000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`01a13000 fffff880`01a1c000   Null     Null.SYS     unavailable (00000000)
fffff880`010d2000 fffff880`010fb000   nvraid   nvraid.sys   Wed May 20 02:39:40 2009 (4A13A5AC)
fffff880`01410000 fffff880`0143b000   nvstor   nvstor.sys   Wed May 20 02:45:37 2009 (4A13A711)
fffff880`02600000 fffff880`02653000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`035b8000 fffff880`035de000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00f44000 fffff880`00f59000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00ed1000 fffff880`00f04000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`0112b000 fffff880`01132000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00fe7000 fffff880`00ff7000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01da5000 fffff880`01db6000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`05880000 fffff880`05926000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`02666000 fffff880`02672000   pnarp    pnarp.sys    Tue Oct 28 01:57:00 2008 (4906A9AC)
fffff880`04d10000 fffff880`04d4d000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cc0000 fffff880`00cd4000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`02672000 fffff880`0267e000   purendis purendis.sys Tue Oct 28 00:31:28 2008 (490695A0)
fffff880`01638000 fffff880`017dc000   ql2300   ql2300.sys   Thu Jan 22 18:05:06 2009 (4978FBA2)
fffff880`018a3000 fffff880`01902000   ql40xx   ql40xx.sys   Mon May 18 21:18:11 2009 (4A1208D3)
fffff880`043ac000 fffff880`043d0000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0422f000 fffff880`0424a000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0424a000 fffff880`0426b000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`0426b000 fffff880`04285000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`0466c000 fffff880`046bd000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`01bf6000 fffff880`01bff000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01898000 fffff880`018a1000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`019f7000 fffff880`01a00000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01fbc000 fffff880`01ff6000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`0267e000 fffff880`02696000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`04a00000 fffff880`04a39000   Rt64win7 Rt64win7.sys Fri May 22 10:52:30 2009 (4A16BC2E)
fffff880`01e9b000 fffff880`01eb8000   sbp2port sbp2port.sys Mon Jul 13 19:19:53 2009 (4A5BC119)
fffff880`05926000 fffff880`05931000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`01902000 fffff880`01910000   SiSRaid2 SiSRaid2.sys Wed Sep 24 14:28:20 2008 (48DA86C4)
fffff880`01910000 fffff880`01928000   sisraid4 sisraid4.sys Wed Oct 01 17:56:04 2008 (48E3F1F4)
fffff880`01e93000 fffff880`01e9b000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`06ab2000 fffff880`06b38000   SRTSP64  SRTSP64.SYS  Wed Feb 24 18:59:29 2010 (4B85BD61)
fffff880`04658000 fffff880`0466c000   SRTSPX64 SRTSPX64.SYS Wed Feb 24 18:59:48 2010 (4B85BD74)
fffff880`06a1d000 fffff880`06ab2000   srv      srv.sys      Wed Feb 23 00:16:24 2011 (4D649828)
fffff880`05970000 fffff880`059d7000   srv2     srv2.sys     Wed Feb 23 00:15:59 2011 (4D64980F)
fffff880`05931000 fffff880`0595e000   srvnet   srvnet.sys   Wed Feb 23 00:15:49 2011 (4D649805)
fffff880`01928000 fffff880`01932000   stexstor stexstor.sys Tue Feb 17 18:03:36 2009 (499B4248)
fffff880`01200000 fffff880`01262000   storport storport.sys Mon Jul 13 20:01:18 2009 (4A5BCACE)
fffff880`04d75000 fffff880`04df0000   stwrt64  stwrt64.sys  Tue Jul 21 18:42:28 2009 (4A664454)
fffff880`04a5a000 fffff880`04a5b480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01800000 fffff880`0186e000   SYMDS64  SYMDS64.SYS  Mon Aug 17 19:35:30 2009 (4A89E942)
fffff880`019bc000 fffff880`019f7000   SYMEFA64 SYMEFA64.SYS Wed Apr 21 17:47:39 2010 (4BCF727B)
fffff880`034aa000 fffff880`034e0000   SYMEVENT64x86 SYMEVENT64x86.SYS Thu Aug 13 18:28:21 2009 (4A849385)
fffff880`03434000 fffff880`034aa000   SYMTDIV  SYMTDIV.SYS  Tue May 04 00:38:27 2010 (4BDFA4C3)
fffff880`04320000 fffff880`04369000   SynTP    SynTP.sys    Tue Jul 14 17:36:36 2009 (4A5CFA64)
fffff880`02001000 fffff880`021fe000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`0595e000 fffff880`05970000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`03427000 fffff880`03434000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`03409000 fffff880`03427000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`0461d000 fffff880`04631000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00470000 fffff960`0047a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`0428f000 fffff880`042b5000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`04c6e000 fffff880`04c80000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`0a138000 fffff880`0a155000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`04be5000 fffff880`04be6f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04be7000 fffff880`04bf8000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04bd8000 fffff880`04be5000   usbfilter usbfilter.sys Mon Mar 09 07:49:01 2009 (49B5022D)
fffff880`04c80000 fffff880`04cda000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04a46000 fffff880`04a51000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`042ca000 fffff880`04320000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`08bce000 fffff880`08bfb200   usbvideo usbvideo.sys Wed Mar 03 23:40:57 2010 (4B8F39D9)
fffff880`00f04000 fffff880`00f11000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`017dc000 fffff880`017ea000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`01132000 fffff880`0113a000   viaide   viaide.sys   Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`01600000 fffff880`01625000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00f6e000 fffff880`00f83000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00f83000 fffff880`00fdf000   volmgrx  volmgrx.sys  unavailable (00000000)
fffff880`01c4a000 fffff880`01c96000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`01932000 fffff880`0195c000   vsmraid  vsmraid.sys  Fri Jan 30 20:18:57 2009 (4983A701)
fffff880`04bcb000 fffff880`04bd8000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`035de000 fffff880`035f4000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`04602000 fffff880`0461d000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`01625000 fffff880`01635000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`01e8b000 fffff880`01e93000   wd       wd.sys       Mon Jul 13 19:19:55 2009 (4A5BC11B)
fffff880`00c00000 fffff880`00ca4000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ca4000 fffff880`00cb3000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`035af000 fffff880`035b8000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000e0000 fffff960`003f2000   win32k   win32k.sys   unavailable (00000000)
fffff880`04a51000 fffff880`04a5a000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00ebe000 fffff880`00ec7000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`027b3000 fffff880`027d4000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`0a000000 fffff880`0a020000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00020000
fffff880`08a0b000 fffff880`08bce000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  001C3000
fffff880`0a170000 fffff880`0a1eb000   IDSvia64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0007B000
fffff880`0a000000 fffff880`0a020000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00020000
fffff880`08a0b000 fffff880`08bce000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  001C3000
fffff880`0a1eb000 fffff880`0a1f7000   hiber_pciide
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`0a155000 fffff880`0a160000   hiber_msahci
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`06bd5000 fffff880`06be8000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`0a162000 fffff880`0a170000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0a184000 fffff880`0a1ff000   IDSvia64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0007B000
fffff880`0a138000 fffff880`0a155000   usbccgp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001D000
fffff880`08bce000 fffff880`08bfc000   usbvideo.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002E000
fffff880`026f3000 fffff880`02710000   usbccgp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001D000
fffff880`02710000 fffff880`0273e000   usbvideo.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002E000
fffff880`08bce000 fffff880`08bff000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00031000
fffff880`0a138000 fffff880`0a153000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001B000
fffff880`0a000000 fffff880`0a020000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00020000
fffff880`08a0b000 fffff880`08bce000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  001C3000
fffff880`0a138000 fffff880`0a144000   hiber_pciide
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`0a144000 fffff880`0a14f000   hiber_msahci
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`0a14f000 fffff880`0a162000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`06bc7000 fffff880`06bd5000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0a06c000 fffff880`0a184000   BHDrvx64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00118000
fffff880`0a184000 fffff880`0a1ff000   IDSvia64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0007B000
fffff880`08bce000 fffff880`08bee000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00020000
fffff880`08a0b000 fffff880`08bce000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  001C3000
fffff880`046d4000 fffff880`0474f000   IDSvia64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0007B000
fffff880`048d0000 fffff880`049e6000   BHDrvx64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00116000
fffff880`08bce000 fffff880`08bee000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00020000
fffff880`08a0b000 fffff880`08bce000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  001C3000
fffff880`08bce000 fffff880`08bee000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00020000
fffff880`08a0b000 fffff880`08bce000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  001C3000
fffff880`08bee000 fffff880`08bfa000   hiber_pciide
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`06ba9000 fffff880`06bb4000   hiber_msahci
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`06bb4000 fffff880`06bc7000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`06bc7000 fffff880`06bd5000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`06b38000 fffff880`06ba9000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`08bce000 fffff880`08bee000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00020000
fffff880`08a0b000 fffff880`08bce000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  001C3000
fffff880`08bee000 fffff880`08bfa000   hiber_pciide
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`06ba9000 fffff880`06bb4000   hiber_msahci
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`06bb4000 fffff880`06bc7000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`02782000 fffff880`02790000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`08bce000 fffff880`08bee000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00020000
fffff880`08a0b000 fffff880`08bce000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  001C3000
fffff880`08bdd000 fffff880`08bfd000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00020000
fffff880`08a18000 fffff880`08bdb000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  001C3000
fffff880`06b38000 fffff880`06ba9000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`08bdb000 fffff880`08bdd000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`01bd1000 fffff880`01bdf000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
My System SpecsSystem Spec
27 Apr 2011   #3
peter1412

64 bit Windows 7
 
 

I have uninstalled Norton and replaced it with MSSE. I ran the Memtest86 and it ran for 9 full passes. Time was 9:29, cached 2812M, Rsvd Mem 2228K Mem Map e820 cache On ECC off test Std, Pass 9, errors 39168, ECC Errors 0. the computer passed all of the stress tests. I updated the video card drivers and enabled the driver verifier. I updated the Realtek driver as well. I try to upload the SP1 and have an error with the code of 800F081F. I tried to trouble shoot this error and have not been successful. I uninstalled and reinstalled the RSAT package and tried the update again, but still no success. What does all of this mean?
My System SpecsSystem Spec
.

27 Apr 2011   #4
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

From SP1 for Win 7 Won't Install error 800F081F - Microsoft Answers

Quote:
run system file checker from windows command prompt to check for errors.
go to start menu, accessories, run command prompt, the type "SFC /scannow" ( no quotes).
if system file checker returns no errors, then download the System update readiness tool from this link and run.
http://support.microsoft.com/?kbid=947821
it may appear to hang at about 60%, but it is still scanning so do not close it!.
once this is done and you do not encounter any errors when you have run the system file checker, then try to run update.
My System SpecsSystem Spec
01 May 2011   #5
peter1412

64 bit Windows 7
 
 

I have followed all of these steps, it took a few days of trying to overcome numerous different errors when installing the service pack, but it is finally done. Now what?
My System SpecsSystem Spec
01 May 2011   #6
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by peter1412 View Post
I have followed all of these steps, it took a few days of trying to overcome numerous different errors when installing the service pack, but it is finally done. Now what?
Are you still getting BSOD?
My System SpecsSystem Spec
01 May 2011   #7
peter1412

64 bit Windows 7
 
 

No we have not had it at all over the past week...does that mean it is fixed? if so, can i reinstall norton?
My System SpecsSystem Spec
01 May 2011   #8
cluberti

Windows 10 Pro x64
 
 

You can reinstall Norton if you so choose - just be aware that you could be putting whatever caused the issue in the first place back. Be cognizant that if the problems return, you may want to remove Norton again to be safe.
My System SpecsSystem Spec
01 May 2011   #9
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by peter1412 View Post
No we have not had it at all over the past week...does that mean it is fixed? if so, can i reinstall norton?
How long as it been without a crash? Are you still running driver verifier? How long has it been on? If it has been on more then 48hrs without crashing then you can disable it.
My System SpecsSystem Spec
01 May 2011   #10
peter1412

64 bit Windows 7
 
 

Yes, driver verifier has been running for over 72 hours now, so I will disable this. We haven't had a BSOD style crash since last weekend when I posted the original message. The computer froze yesterday and we went through and reboot, but otherwise no crashes over the past week.
My System SpecsSystem Spec
Reply

 BSOD Error...PLEASE HELP!!




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