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Windows 7: Blue screen

24 Apr 2011   #1
T Soeung

windows 7 x64
Blue screen

not sure whats going on it last week or so its been going blue screen and I have no clue whats going on. please help

My System SpecsSystem Spec
24 Apr 2011   #2

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by T Soeung View Post
not sure whats going on it last week or so its been going blue screen and I have no clue whats going on. please help

I only read the ones from this week. The ones from 2010 seem to have resolved.

These two were caused by your video driver.

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\K\Desktop\Minidump\042411-21684-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*;srv*e:\symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`02c65000 PsLoadedModuleList = 0xfffff800`02eaae90
Debug session time: Sun Apr 24 23:08:17.453 2011 (GMT-4)
System Uptime: 0 days 8:58:50.327
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffa80335b5ea0, 0, fffff80002d176a5, 2}

Could not read faulting driver name
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS_HEAP::Free+a2 )

Followup: MachineOwner

2: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arg1: fffffa80335b5ea0, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80002d176a5, If non-zero, the instruction address which referenced the bad memory
Arg4: 0000000000000002, (reserved)

Debugging Details:

Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f160e8

fffff800`02d176a5 448b2b          mov     r13d,dword ptr [rbx]





PROCESS_NAME:  pol.exe


TRAP_FRAME:  fffff880078fec20 -- (.trap 0xfffff880078fec20)
Unable to read trap frame at fffff880`078fec20

LAST_CONTROL_TRANSFER:  from fffff80002c8fca0 to fffff80002ce5640

fffff880`078fdc78 fffff800`02c8fca0 : 00000000`00000050 fffffa80`335b5ea0 00000000`00000000 fffff880`078fdde0 : nt!KeBugCheckEx
fffff880`078fdc80 fffff800`02ce376e : 00000000`00000000 fffffa80`335b5ea0 00000000`00000000 fffffa80`335b5ea0 : nt! ?? ::FNODOBFM::`string'+0x448c6
fffff880`078fdde0 fffff800`02d176a5 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
fffff880`078fdf70 fffff800`02cd2aef : fffffa80`00000000 00000000`113fffff 00000000`00000000 00000000`00000000 : nt!MiDeleteVirtualAddresses+0x49d
fffff880`078fe130 fffff800`02ce48d3 : ffffffff`ffffffff fffff8a0`149cb258 fffff8a0`149cb280 fffffa80`00008000 : nt!NtFreeVirtualMemory+0x61f
fffff880`078fe230 fffff800`02ce0e70 : fffff880`0fdd74b2 fffff8a0`0266fb50 fffffa80`0ab4a1b0 fffffa80`047d4240 : nt!KiSystemServiceCopyEnd+0x13
fffff880`078fe3c8 fffff880`0fdd74b2 : fffff8a0`0266fb50 fffffa80`0ab4a1b0 fffffa80`047d4240 fffff8a0`149cb250 : nt!KiServiceLinkage
fffff880`078fe3d0 fffff880`0fdc2b5a : fffff880`078fe3f8 fffff8a0`0e659760 00000000`00000001 00000000`00000000 : dxgmms1!VIDMM_PROCESS_HEAP::Free+0xa2
fffff880`078fe400 fffff880`0fdbd523 : fffffa80`0775ac50 00000000`00000000 fffff8a0`0266fb50 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::CloseLocalAllocation+0x112
fffff880`078fe4b0 fffff880`0fda3ecc : fffff8a0`00000000 fffffa80`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+0x19b
fffff880`078fe580 fffff880`0fce5ccc : 00000000`00000000 fffff8a0`0d8ca000 fffff8a0`0d8ca000 00000000`00000001 : dxgmms1!VidMmCloseAllocation+0x44
fffff880`078fe5b0 fffff880`0fcf8784 : 00000000`00000001 00000000`00000000 00000000`00000000 fffff8a0`00000799 : dxgkrnl!DXGDEVICE::DestroyAllocations+0x248
fffff880`078fe6a0 fffff880`0fcdd815 : 00000000`fffffeda fffff8a0`0b505010 fffff8a0`0d8ca000 fffffa80`07082000 : dxgkrnl!DXGDEVICE::~DXGDEVICE+0x19c
fffff880`078fe710 fffff880`0fd1be4a : 00000000`00000000 fffffa80`07082000 fffff8a0`0b505010 fffff8a0`0b505090 : dxgkrnl!DXGADAPTER::DestroyDevice+0x1c9
fffff880`078fe740 fffff880`0fd1b7e0 : fffff900`c06b2ce0 00000000`00000000 00000000`00000001 fffff900`c06b2ce0 : dxgkrnl!DXGPROCESS::Destroy+0xba
fffff880`078fe7f0 fffff960`001a50f4 : 00000000`00001254 fffff900`c06b2ce0 00000000`00000000 fffff900`c06b2ce0 : dxgkrnl!DxgkProcessCallout+0x268
fffff880`078fe880 fffff960`001a47df : 00000000`00000000 fffff880`078fec20 fffffa80`03f2ab60 00000000`00000000 : win32k!GdiProcessCallout+0x244
fffff880`078fe900 fffff800`02fbb001 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`03f2ab00 : win32k!W32pProcessCallout+0x6b
fffff880`078fe930 fffff800`02fa037d : 00000000`cfffffff fffff800`02ce1201 fffffa80`78457300 fffffa80`0831bb60 : nt!PspExitThread+0x4d1
fffff880`078fea30 fffff800`02cd8dfa : 00000000`1133a000 fffffa80`03f2ab60 ffffffff`ffffffff 00000000`00000000 : nt!PsExitSpecialApc+0x1d
fffff880`078fea60 fffff800`02cd9140 : 00000000`000000ca fffff880`078feae0 fffff800`02fa02f0 00000000`00000001 : nt!KiDeliverApc+0x2ca
fffff880`078feae0 fffff800`02ce38b4 : 00000000`00000001 00000000`1133a000 00000000`11ee1501 00000000`000000ca : nt!KiInitiateUserApc+0x70
fffff880`078fec20 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x2b4


fffff880`0fdd74b2 488b0e          mov     rcx,qword ptr [rsi]



FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys



BUCKET_ID:  X64_0x50_dxgmms1!VIDMM_PROCESS_HEAP::Free+a2

Followup: MachineOwner
My System SpecsSystem Spec

 Blue screen

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