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Windows 7: Random reboots for no reason

09 May 2011   #31
Hirokotzu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by mgorman87 View Post
Quote   Quote: Originally Posted by Hirokotzu View Post
Okay, I ordered that set of RAM and installed it today. I tested it quickly by opening System Restore to see if it wouldn't reboot, but it restarted instantly. I plan on running a CPU test asap, and probably a memtest also. Perhaps the old RAM screwed up my CPU?

I've read that some people with this problem have had bad motherboards or something and when they replaced the mobo with a replacement of the exact same kind, it fixed their restarts. How can I tell it's the CPU rather than the mobo or visa-versa?

Also, when I'm doing the CPU Blend test, my CPU temp. is at 58-60 C. is that okay? It reads 100% CPU usage on speedfan.
You can't really tell which piece of hardware is messed up unless you take it in to get it tested. Those CPU temps are fine.
Alright, after running the CPU test for 4 and a half hours with no errors, I called up ASUS tech support and explained my problem. They were very nice and after being transferred to a more skilled tech support agent, he put me up for a replacement mobo (the same model of course). I'll find out if it fixes the problem after I swap them out of course. I'm pretty sure it'll be the end of it, but maybe it's the CPU or some kind of software?

Is there any steps I should take when swapping the motherboard out?


My System SpecsSystem Spec
.
10 May 2011   #32
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Hirokotzu View Post
Quote   Quote: Originally Posted by mgorman87 View Post
Quote   Quote: Originally Posted by Hirokotzu View Post
Okay, I ordered that set of RAM and installed it today. I tested it quickly by opening System Restore to see if it wouldn't reboot, but it restarted instantly. I plan on running a CPU test asap, and probably a memtest also. Perhaps the old RAM screwed up my CPU?

I've read that some people with this problem have had bad motherboards or something and when they replaced the mobo with a replacement of the exact same kind, it fixed their restarts. How can I tell it's the CPU rather than the mobo or visa-versa?

Also, when I'm doing the CPU Blend test, my CPU temp. is at 58-60 C. is that okay? It reads 100% CPU usage on speedfan.
You can't really tell which piece of hardware is messed up unless you take it in to get it tested. Those CPU temps are fine.
Alright, after running the CPU test for 4 and a half hours with no errors, I called up ASUS tech support and explained my problem. They were very nice and after being transferred to a more skilled tech support agent, he put me up for a replacement mobo (the same model of course). I'll find out if it fixes the problem after I swap them out of course. I'm pretty sure it'll be the end of it, but maybe it's the CPU or some kind of software?

Is there any steps I should take when swapping the motherboard out?
As a precaution, you can back up your important documents in case for some reason you need to format and reinstall Windows after swapping the motherboards.
My System SpecsSystem Spec
20 May 2011   #33
Hirokotzu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I got the replacement motherboard from ASUS today and I took my time and installed it. It booted up perfectly with no problems and then the moment of truth....

I ran system restore, something that previously caused it to reboot instantly. No reboot. It ran perfectly. I then ran windows update and installed some updates that previously caused my system to restart. It installed them cleanly, and I got no reboot. I'll be certain within the next few days or so, but It looks like my system is stable and running happily once again!

Thank you so much for all the help mgorman87, I really appreciate it. Without the tests and troubleshooting, It probably would've taken me forever to eventually replace the motherboard. I really appreciate everything, I can't say it enough.
My System SpecsSystem Spec
.

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 Random reboots for no reason




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