bsod


  1. Posts : 58
    MS Windows 7 Ultimate 64-bit
       #1

    bsod


    yup...happened twice in last 2 weeks (before service pack 1 install)

    and now it just happened again...(after service pack 1 install)
      My Computer


  2. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #2

    Bugcheck 0x124 = Hardware WHEA = Hardware Failure
    Stop 0x124 - what it means and what to try

    Run 3 tests (Blend, Small & Large FFTs) of Prime95 as dump blames your Intel Processor: https://www.sevenforums.com/tutorials...t-prime95.html

    Dean
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa801bac7028, b2000000, 80200e0f}
    
    Unable to load image \SystemRoot\system32\DRIVERS\intelppm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for intelppm.sys
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    Probably caused by : hardware
    
    Followup: MachineOwner
    ---------
    
    7: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa801bac7028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000080200e0f, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  f
    
    STACK_TEXT:  
    fffff880`03172b58 fffff800`03022a3b : 00000000`00000124 00000000`00000000 fffffa80`1bac7028 00000000`b2000000 : nt!KeBugCheckEx
    fffff880`03172b60 fffff800`031e67d3 : 00000000`00000001 fffffa80`1bc6a7d0 00000000`00000000 fffffa80`1bc6a820 : hal!HalBugCheckSystem+0x1e3
    fffff880`03172ba0 fffff800`03022700 : 00000000`00000728 fffffa80`1bc6a7d0 fffff880`03172f30 fffff880`03172f00 : nt!WheaReportHwError+0x263
    fffff880`03172c00 fffff800`03022052 : fffffa80`1bc6a7d0 fffff880`03172f30 fffffa80`1bc6a7d0 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`03172d50 fffff800`03021f0d : 00000000`00000008 00000000`00000001 fffff880`03172fb0 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`03172d90 fffff800`03015e88 : 00000000`00000000 fffff880`0316a180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
    fffff880`03172dc0 fffff800`030d7f2c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff880`03172df0 fffff800`030d7d93 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`03172f30 fffff880`04965c61 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    fffff880`03192c98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm+0x2c61
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS
    
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 58
    MS Windows 7 Ultimate 64-bit
    Thread Starter
       #3

    "Run 3 tests (Blend, Small & Large FFTs) of Prime95 as dump blames your Intel Processor: CPU - Stress Test with Prime95"


    do i need to create an account with their server?

    where are the results of this test?
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    No need to create an account.

    The test will run until it either finds an error or you stop it. There won't be a popup or anything, notifying you there has been an error, but you'll notice one or more of the workers has stopped and mentions an error.
      My Computer


  5. Posts : 58
    MS Windows 7 Ultimate 64-bit
    Thread Starter
       #5

    does this one say the same thing??
      My Computer


  6. Posts : 58
    MS Windows 7 Ultimate 64-bit
    Thread Starter
       #6

    uggg, once again!!!
      My Computer


  7. Posts : 13,354
    Windows 7 Professional x64
       #7

    Does Mac OS have the same trouble?

    See if you can find a BIOS (firmware) update for your system: Apple - Support - Downloads

    Run the three Prime95 tests, if you haven't done so already. If you have, what were the results?

    ...Summary of the dumps:
    Code:
    
    Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
    Debug session time: Sun May 15 01:31:15.979 2011 (UTC - 4:00)
    System Uptime: 0 days 0:14:35.605
    *** WARNING: Unable to verify timestamp for intelppm.sys
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    Probably caused by : hardware
    BUGCHECK_STR:  0x124_GenuineIntel
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS
    BiosReleaseDate = 07/02/07
    SystemProductName = MacPro2,1
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
    Debug session time: Sat May 14 17:40:01.048 2011 (UTC - 4:00)
    System Uptime: 0 days 5:28:06.672
    *** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
    *** WARNING: Unable to verify timestamp for PSHED.dll
    *** ERROR: Module load completed but symbols could not be loaded for PSHED.dll
    Probably caused by : hardware
    BUGCHECK_STR:  0x124_GenuineIntel
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel__UNKNOWN
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
      
    
      My Computer


  8. Posts : 58
    MS Windows 7 Ultimate 64-bit
    Thread Starter
       #8

    1. i don't normally stay in OSX long enough to be sure, but I have tried to stay over there more lately as a test measure and have not crashed.

    2. Do those firmware updates come as part of normal OS X "updates"? (if so, i always keep up to date)
      My Computer


  9. Posts : 13,354
    Windows 7 Professional x64
       #9

    I've seen some firmware updates come on the Update program, but I don't know if that's the motherboard BIOS. I have only limited access to Apple Macs, so I'm not real knowledgeable about them. Try downloading the standalone updates from that Apple page though; I'd like to see that BIOS updated if possible.
      My Computer


 

Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

ฉ Designer Media Ltd
All times are GMT -5. The time now is 23:20.
Find Us