Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: bsod

27 Apr 2011   #1
bobmane

MS Windows 7 Ultimate 64-bit
 
 
bsod

yup...happened twice in last 2 weeks (before service pack 1 install)

and now it just happened again...(after service pack 1 install)


My System SpecsSystem Spec
.
28 Apr 2011   #2
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Bugcheck 0x124 = Hardware WHEA = Hardware Failure
Stop 0x124 - what it means and what to try

Run 3 tests (Blend, Small & Large FFTs) of Prime95 as dump blames your Intel Processor: https://www.sevenforums.com/tutorials...t-prime95.html

Dean
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa801bac7028, b2000000, 80200e0f}

Unable to load image \SystemRoot\system32\DRIVERS\intelppm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : hardware

Followup: MachineOwner
---------

7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa801bac7028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000080200e0f, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`03172b58 fffff800`03022a3b : 00000000`00000124 00000000`00000000 fffffa80`1bac7028 00000000`b2000000 : nt!KeBugCheckEx
fffff880`03172b60 fffff800`031e67d3 : 00000000`00000001 fffffa80`1bc6a7d0 00000000`00000000 fffffa80`1bc6a820 : hal!HalBugCheckSystem+0x1e3
fffff880`03172ba0 fffff800`03022700 : 00000000`00000728 fffffa80`1bc6a7d0 fffff880`03172f30 fffff880`03172f00 : nt!WheaReportHwError+0x263
fffff880`03172c00 fffff800`03022052 : fffffa80`1bc6a7d0 fffff880`03172f30 fffffa80`1bc6a7d0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`03172d50 fffff800`03021f0d : 00000000`00000008 00000000`00000001 fffff880`03172fb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`03172d90 fffff800`03015e88 : 00000000`00000000 fffff880`0316a180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`03172dc0 fffff800`030d7f2c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`03172df0 fffff800`030d7d93 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`03172f30 fffff880`04965c61 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`03192c98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm+0x2c61


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS

Followup: MachineOwner
---------
My System SpecsSystem Spec
28 Apr 2011   #3
bobmane

MS Windows 7 Ultimate 64-bit
 
 

"Run 3 tests (Blend, Small & Large FFTs) of Prime95 as dump blames your Intel Processor: CPU - Stress Test with Prime95"


do i need to create an account with their server?

where are the results of this test?
My System SpecsSystem Spec
.

28 Apr 2011   #4
Jonathan_King

Windows 7 Professional x64
 
 

No need to create an account.

The test will run until it either finds an error or you stop it. There won't be a popup or anything, notifying you there has been an error, but you'll notice one or more of the workers has stopped and mentions an error.
My System SpecsSystem Spec
14 May 2011   #5
bobmane

MS Windows 7 Ultimate 64-bit
 
 

does this one say the same thing??
My System SpecsSystem Spec
15 May 2011   #6
bobmane

MS Windows 7 Ultimate 64-bit
 
 

uggg, once again!!!
My System SpecsSystem Spec
16 May 2011   #7
Jonathan_King

Windows 7 Professional x64
 
 

Does Mac OS have the same trouble?

See if you can find a BIOS (firmware) update for your system: Apple - Support - Downloads

Run the three Prime95 tests, if you haven't done so already. If you have, what were the results?

...Summary of the dumps:
Code:

Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun May 15 01:31:15.979 2011 (UTC - 4:00)
System Uptime: 0 days 0:14:35.605
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS
BiosReleaseDate = 07/02/07
SystemProductName = MacPro2,1
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sat May 14 17:40:01.048 2011 (UTC - 4:00)
System Uptime: 0 days 5:28:06.672
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
*** WARNING: Unable to verify timestamp for PSHED.dll
*** ERROR: Module load completed but symbols could not be loaded for PSHED.dll
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel__UNKNOWN
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
  
My System SpecsSystem Spec
16 May 2011   #8
bobmane

MS Windows 7 Ultimate 64-bit
 
 

1. i don't normally stay in OSX long enough to be sure, but I have tried to stay over there more lately as a test measure and have not crashed.

2. Do those firmware updates come as part of normal OS X "updates"? (if so, i always keep up to date)
My System SpecsSystem Spec
16 May 2011   #9
Jonathan_King

Windows 7 Professional x64
 
 

I've seen some firmware updates come on the Update program, but I don't know if that's the motherboard BIOS. I have only limited access to Apple Macs, so I'm not real knowledgeable about them. Try downloading the standalone updates from that Apple page though; I'd like to see that BIOS updated if possible.
My System SpecsSystem Spec
Reply

 bsod




Thread Tools



Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

ฉ Designer Media Ltd

All times are GMT -5. The time now is 05:49.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App