cliche BOD at startup but cant fix this one


  1. Posts : 45
    windows 7 64bit
       #1

    cliche BOD at startup but cant fix this one


    it began when i woke up to find windows needed to restart. it had DLed a critical update. after restarting, though, i get a bluescreen.

    it says a lot but i will skip to the important parts:
    Technical information:
    *** STOP: 0x000000F4 (0x00000003, 0x8CBB5030, 0x8CBB519C, 0x830470E0)

    then some messages about a memory dump.

    i managed to do a chkdsk c: /f /r
    it did not remedy the problem.

    i do not have another computer and am posting this with my phone so any solutions involving using another computer is not possible.

    i have also checked all the hardware connections.

    thank you in advance

    system specs are windows 7 ult. 32b on a dell xps m1530


    also I have tried system restore
    Last edited by billybag; 28 Apr 2011 at 02:07. Reason: uploaded screenshot in desperation
      My Computer


  2. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #2

    https://www.sevenforums.com/crashes-d...tructions.html

    If can't boot, boot into Safe Mode with Networking or do Startup Repair
      My Computer


  3. Posts : 45
    windows 7 64bit
    Thread Starter
       #3

    booting into safe mode brings me to the same screen. boot repair can't find any problems
      My Computer


  4. Posts : 45
    windows 7 64bit
    Thread Starter
       #4

    UODATE: after starting selecting the earliest possible system restore point (a few weeks ago) i went to bed. today i opened my laptop to find the system restore was unsuccessful but the bluescreen did not appear at startup. instead, i get to where i can logon but after that i get a black screen and my cursor.

    same thing happens in safemode

    It appears that avira detected explorer.exe as infected. i cant figure out how to restore it. its not in quarentine. any ideas?
    Last edited by billybag; 28 Apr 2011 at 14:24.
      My Computer


  5. Posts : 1,782
    Windows 7 Home Premium 64bit
       #5

    billybag said:
    UODATE: after starting selecting the earliest possible system restore point (a few weeks ago) i went to bed. today i opened my laptop to find the system restore was unsuccessful but the bluescreen did not appear at startup. instead, i get to where i can logon but after that i get a black screen and my cursor.

    same thing happens in safemode

    It appears that avira detected explorer.exe as infected. i cant figure out how to restore it. its not in quarentine. any ideas?
    IF you can, I would download and burn the Hiren boot cd. Download Hiren It has lots of useful tools like virus and hard drive scans that you can do prior to booting windows.
      My Computer


 

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