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#1
ataport.sys BSOD
Hey all,
I'm consistently getting a BSOD centered around ataport.sys. It happens consistently if I try to access certain items from the control panel, such as Windows Update, but also will happen usually within 10 minutes of logging on without any seeming cause.
Here are my system details:
Dell Studio 1555 Laptop
Windows 7 Professional x86
Originally had OEM Vista Home, but I upgraded to 7 using a Dell upgrade disk
Computer is 1.75 years old; Windows 7 is about 1.25 years old.
I'm attaching the dump files (I can't use the exe I'm supposed to to gather them - go figure it causes the BSOD, so I'm just attaching the minidump files), so if that's all you need go ahead, but here's a little backstory if it helps:
It started when I was browsing the Internet, and I got one of those viruses that pretends to be an anti-malware program. I didn't download any dangerous exe's to my knowledge, so I think it went through a security hole in the browser. Anyway - I used Windows Security Essentials and Malwarebytes to get rid of it, but as I was cleaning up, my system BSOD'd. I don't have the original minidump because I did a system restore, but it may have been a different error. When I turned it on next, it wanted to install updates (even though it hadn't shut down properly). It hung at 0%, so I shut it down and started in safe mode. On that startup it told me updates didn't install properly and it was undoing the update. After that I fiddled around until I got it to do a system restore (to a few days earlier). The system boots now (a fair bit slower than it should), and I've got the BSOD problem described earlier. It runs no problem in safe mode, and my other partition with Ubuntu runs fine too. I've checked the memory with no errors. I did a chkdsk once and it didn't find anything, though when I ran it again later it "corrected" a bunch of problem - I didn't see any noticeable different though.
Any help would be really appreciated. I'm happy to clarify if you have any questions!