Hi,
I previously made a thread about this but didnt upload the correct files so I have created a new thread.
windows 7 x64
Is the original Os on the system
oem
Roughly 3/4 months i brought the system
I havent reinstalled the Os
Thanks
Remove PC Tools and Avast, running two antivirus programs can cause BSODs
Use MSE instead
Code:PCTCore64.sys fffff880`014b3000 fffff880`014f6000 0x00043000 0x4cec9fad 24/11/2010 09:16:29Your Hard Disk is the direct cause, run Disk CheckCode:aswFsBlk.SYS fffff880`05fd0000 fffff880`05fd9000 0x00009000 0x4dac711c 18/04/2011 21:13:00 aswMonFlt.sys fffff880`05f96000 fffff880`05fd0000 0x0003a000 0x4dac7127 18/04/2011 21:13:11 aswRdr.SYS fffff880`02f34000 fffff880`02f3e000 0x0000a000 0x4dac7133 18/04/2011 21:13:23 aswSnx.SYS fffff880`042d7000 fffff880`0436f000 0x00098000 0x4dac7246 18/04/2011 21:17:58 aswSP.SYS fffff880`04461000 fffff880`044ae000 0x0004d000 0x4dac7244 18/04/2011 21:17:56 aswTdi.SYS fffff880`0402b000 fffff880`0403b000 0x00010000 0x4dac71e5 18/04/2011 21:16:21 peauth.sys fffff880`05b4d000 fffff880`05bf3000 0x000a6000 0x4a5bd8df 14/07/2009 05:01:19
Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck F4, {3, fffffa80078bd6a0, fffffa80078bd980, fffff800031d22d0} Probably caused by : hardware_disk CRITICAL_OBJECT_TERMINATION (f4) A process or thread crucial to system operation has unexpectedly exited or been terminated. Several processes and threads are necessary for the operation of the system; when they are terminated (for any reason), the system can no longer function. Arguments: Arg1: 0000000000000003, Process Arg2: fffffa80078bd6a0, Terminating object Arg3: fffffa80078bd980, Process image file name Arg4: fffff800031d22d0, Explanatory message (ascii) Debugging Details: ------------------ PROCESS_OBJECT: fffffa80078bd6a0 IMAGE_NAME: hardware_disk DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAULTING_MODULE: 0000000000000000 PROCESS_NAME: wininit.exe EXCEPTION_RECORD: fffff880073f9b78 -- (.exr 0xfffff880073f9b78) ExceptionAddress: 00000000774958d5 ExceptionCode: c0000006 (In-page I/O error) ExceptionFlags: 00000000 NumberParameters: 3 Parameter[0]: 0000000000000000 Parameter[1]: 00000000773d0c34 Parameter[2]: 00000000c000009d Inpage operation failed at 00000000773d0c34, due to I/O error 00000000c000009d EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x. CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 00000000773d0c34 EXCEPTION_PARAMETER3: 00000000c000009d IO_ERROR: (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED EXCEPTION_STR: 0xc0000006_c000009d FAULTING_IP: +23a 00000000`774958d5 ?? ??? BUGCHECK_STR: 0xF4_IOERR_C000009D FOLLOWUP_IP: +23a 00000000`773d0c34 ?? ??? FOLLOWUP_NAME: MachineOwner MODULE_NAME: hardware_disk STACK_COMMAND: kb FAILURE_BUCKET_ID: X64_0xF4_IOERR_C000009D_IMAGE_hardware_disk BUCKET_ID: X64_0xF4_IOERR_C000009D_IMAGE_hardware_disk
Apologies for the late reply I have done as you suggested and removed pc tools and avast, also I have ran both chkdsk and sfc /scannow and neither returned any errors but the blue screen has happend again since. Any other ideas??
Oh another piece of info that might be helpful I dont know if this would make any difference but the blue screen normally happens when I start my pc for the day, meaning its had a good 8 ish hours of not being on. I dont seem to get it as much once the pc has been on for a while.
This one isn't too difficult to figure out, but root cause may be:
That second argument, ffffffffc000009d means that the disk subsystem reported an error, and Windows bugchecked to prevent further data loss. As to why it's reporting a failure, we don't necessarily know. However, it's not a *filesystem* issue, this error was reported by the disk controller itself (the motherboard I/O controller, a vritual drive driver, or the hard disk that was being written to or read from itself). What it ultimately means is that your system was reading from or writing to hardware (real or virtual), and that device went offline during an inpage operation from disk to memory, and anytime that happens Windows bugchecks. This doesn't always signify a hardware problem, though - I noticed you have a virtual disk driver loaded, as well as AVG. I'd start by updating your Intel chipset drivers (iastor.sys) to the latest version, and remove the software that provides this virtual drive:Code:2: kd> .bugcheck Bugcheck code 0000007A Arguments 00000000`00000020 ffffffff`c000009d fffffa80`0]72097c8 00000000`00000000 2: kd> !error ffffffffc000009d Error code: (NTSTATUS) 0xc000009d (3221225629) - STATUS_DEVICE_NOT_CONNECTED
I'd also suggest removing AVG for the time being (not disable, remove) as it also adds filter drivers that affect *all* data I/O on the system (as would any antivirus package - we need to test now, so please don't install one until this is finished for these reasons). If doing the above does not resolve the issue, I'd suggest it's time to back up anything precious to you to someplace safe, and start testing your disk hardware for errors, starting with the hard disk(s).Code:// Remove this: 2: kd> lmivm ISODrv64 start end module name fffff880`02fd0000 fffff880`02fee000 ISODrv64 (deferred) Symbol file: ISODrv64.sys Image path: ISODrv64.sys Image name: ISODrv64.sys Timestamp: Tue Feb 10 04:22:18 2009 (4991474A) CheckSum: 0001C6DB ImageSize: 0001E000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e // Update this: 2: kd> lmivm iaStor start end module name fffff880`01273000 fffff880`0147b000 iaStor (deferred) Symbol file: iaStor.sys Image path: iaStor.sys Image name: iaStor.sys Timestamp: Fri Oct 02 15:58:50 2009 (4AC65B7A) CheckSum: 00089194 ImageSize: 00208000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Ok thanks for responding to this thread, I dont really know much about computers and such so dont really know what this means. A Friend of mine normally sorts my problems out and refered me to your site. I will have to speak to him to explain in lay-mans terms to me.
Last edited by JaseJ; 01 May 2011 at 15:13. Reason: edited beacuse i couldnt read all the previous post.
Will do. Many thanks again for your help :)
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