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Windows 7: BSOD after upgrade memory

15 May 2011   #11

Microsoft Community Contributor Award Recipient


Hello again siwsy. I checked a few companies that specialize in memory and all of them indicate your Aspire should handle up to 4GB RAM as long as it's DDR-2 PC2-6400 or DDR-2 PC2-8500, unbuffered, non-ECC, 1.8V, CL=5, 6, or 7. The fact that your machine works OK with one stick but using both sticks gives you BSODs makes me think you have a bad memory slot or you might need to upgrade your BIOS.

Have you tried putting stick "A" in Slot 1 and then trying it in Slot 2? Does your computer still work or does one slot give you the BSOD? Then try the same thing with stick "B", first in Slot 1 and then in Slot 2.

This is the download site for Acer drivers and software.


They have a very strong warning about the BIOS.

Updating an incorrect BIOS may cause harm to your system. We recomend that you only do this after being instructed by one of our Customer Care representatives. By using these updates you agree to accept the possibility of product failure.

My System SpecsSystem Spec
18 May 2011   #12

Window 7 Home Premium 32 bit

Hi marsmimar. I don't think it is the problem of bad slot as:
- 2 slot of old ram work fine
- 1 slot of new kingston ram on either slot work fine (I didn't try stick "A" on both slot, but did try stick "A" on slot 1, then stick "B" on slot 2 and both work fine).

Even now I'm running 1 slot of kingston ram and 1 slot of old ram (total 3GB) and it is still working fine.

Will check my BIOS once I'm at home.

Btw, Kingston had replied me and offer to change 1 to 1 of my RAM. Not sure if that will solve the issue. Will update you again.
My System SpecsSystem Spec
18 May 2011   #13

Microsoft Community Contributor Award Recipient


Glad to hear Kingston is helping on this. If checking the BIOS doesn't help I'd let Kingston do the exchange. If the new sticks still don't work then I'd say it's about a 99% probability it's computer related.
My System SpecsSystem Spec

18 May 2011   #14

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64

A lot of the time 4GB+ RAM, 2GB RAM cards, or 4 RAM cards, will need a DRAM and/or NB voltage bump.
OEMs don't have this option available in there BIOS, but usually have the voltages set pretty high to start with.

2x2GB RAM should run in an OEM system, with the limited options, it's down to compatibility.

Hopefully Kingston will give you different RAM that will run in your Acer.

I've got some Kingston RAM running in my Acer Aspire, so, theoretically speaking, it's possible.
My System SpecsSystem Spec

 BSOD after upgrade memory

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