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Windows 7: HELP!! Win 7 Crashed. Will not boot up

04 May 2011   #31
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Can diskpart see the partitions ?

Did you find that C is in fact your windows 7 partition?

Do you have one of those 100mb partition as as well. ?

If you do , then it is likely diskpart will list the 100mb as C and the windows partition as D.
You will have to check to be sure.


My System SpecsSystem Spec
.
04 May 2011   #32
gregrocker

 

Try it this way:

Quote:
sfc /scannow /offbootdir=c:\ /offwindir=f:\windows
SFC -SCANNOW Run in Command Prompt at Boot
My System SpecsSystem Spec
04 May 2011   #33
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Well spotted Greg - tho it may just be a copy and paste issue - get odd spacing here sometimes.

Let's hope that's the error.

Just checked pasting - seems ok atm .
My System SpecsSystem Spec
.

05 May 2011   #34
bkolt

Win 7 Ultimate 32 bit
 
 

Greg, That worked. Now I get this message:

Widows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir/logs/CBS/CBS.log.

How do I access this log?

Can diskpart see the partitions ?



SWI2 said:
Did you find that C is in fact your windows 7 partition?

Do you have one of those 100mb partition as as well. ?

If you do , then it is likely diskpart will list the 100mb as C and the windows partition as D.
You will have to check to be sure.

My partition is C: and Before it crashed there was a D partition for restoring Windows but it does not show up on Diskpart. It only lists the C partition and dvd drive. I disconnected my external drive after copying all my files there.
My System SpecsSystem Spec
05 May 2011   #35
gregrocker

 

Run SFC at least 3 times to see if it can fix the problems. Then run Startup Repair repeatedly again after confirming Win7 or it's 100mb boot partition is marked Active: Partition - Mark as Active

I would also run Bitdefender bootable AV CD to see what it finds: FREE Bootable AntiVirus Rescue CDs Download List. If it cleans up infection try the Repairs again.

If not you'll need to reinstall since you can't get to the desktop to run a Repair Install.

From your description it appears your Recovery Disks are for XP . So do you have retail Win7 installed on the Gateway? If so clean reinstall using the Disk and Product Key in its packaging.

If you have a WIn7 COA sticker on the Gateway, you should have a Recovery Partition which will run from boot: Gateway Support - Full Factory Recovery. You can also try running the Recovery Disks to see if they have WIn7.

If not you'll need to borrow or find a Win7 installer to clean reinstall factory OEM following these steps: Reinstalling Windows 7
My System SpecsSystem Spec
08 May 2011   #36
bkolt

Win 7 Ultimate 32 bit
 
 

I want to thank all of you for all your help. I waited a couple days and still have not heard from the tech with my Win 7 dvd. So I used the Gateway recover disk from the C: prompt to reload Vista. I need to download service packs etc and reload all my programs, but at least it is working again. Maybe he will bring me the dvd and I can update to Win 7 again. You guys were great with suggestions and very helpful. Thanks again so much.
My System SpecsSystem Spec
08 May 2011   #37
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Glad to hear you got it running stable, hope your Win7 DVD comes soon.

Let us know when you get Win7 installed.
My System SpecsSystem Spec
08 Jul 2014   #38
peblz

windows 7 32 bit
 
 

I am having this exact problem with my HP notebook.......I can't even get to the advanced boot menu anymore.......I did a system restore and at first running windows normal would give me the bsod with a 6b or 7b error but we don't even have that option anymore! Now it is going straight to system repair.......when I try to restore to fa Tory settings I get a c++ run error then the system shuts off.....HP wouldn't send me a recovery disk when I bought the laptop and told me to make one myself which I thought I had but it doesn't work. Last night I downloaded a full recovery I so file but it says that it can't run without a specified platform........please help.......I am so frustrated......HP can't help and I can't figure it out.......
My System SpecsSystem Spec
08 Jul 2014   #39
gregrocker

 

You can try the steps for Troubleshooting Windows 7 Failure to Start. I'd start with running HP hardware Diagnostics by tapping the ESC key at boot.

However if you get it started you'll still have the grossly inferior HP factory installed Win7 which is the worst install one can have, with HP's worst load of bloatware in the industry including unnecessary duplicate utlities that conflict with better versions built into Win7.

So I'd take the same amount of time now to invest in a Clean Reinstall - Factory OEM Windows 7 and end up with the best install one can have. Read the SPecial Note For HP Owners at the end to learn about HP's Minimal Recovery which if your PC has it is a simpler way to get close to a Clean Install, and if not how to preserve the HP hardware diagnostics.
My System SpecsSystem Spec
08 Jul 2014   #40
peblz

windows 7 32 bit
 
 

How do I restore my photos or are those gone too? Is there any place to download the reinstall to a USB? I thought the I so file was going to do the trick but nope......
My System SpecsSystem Spec
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 HELP!! Win 7 Crashed. Will not boot up




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