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Windows 7: BSOD-Ovi suite-please help

01 May 2011   #1
jezpe

Windows 7 Home Premium 64bit
 
 
BSOD-Ovi suite-please help

This BSOD shows up everytime i tried to connect to internet using any nokia device and latest Ovi Suite.....i always use the original cable for exact phone and i shows up every time.....the bsod screen is saying: irql_less_or_equal
I will be really thankful if you will reply and help me.
Documets attached


My System SpecsSystem Spec
.
01 May 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by jezpe View Post
This BSOD shows up everytime i tried to connect to internet using any nokia device and latest Ovi Suite.....i always use the original cable for exact phone and i shows up every time.....the bsod screen is saying: irql_less_or_equal
I will be really thankful if you will reply and help me.
Documets attached

Most of these point to memory corruption caused by your conectfy.sys driver. I would remove it to test.


also run memtest on the memory to test yours

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86.com - Memory Diagnostic

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.




Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\050111-26551-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`02c13000 PsLoadedModuleList = 0xfffff800`02e50e50
Debug session time: Sun May  1 13:29:06.419 2011 (GMT-4)
System Uptime: 0 days 5:43:37.868
Loading Kernel Symbols
...............................................................
................................................................
....................................
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {3f8, 2, 0, fffff80002c7a680}

Unable to load image \SystemRoot\system32\DRIVERS\connctfy.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for connctfy.sys
*** ERROR: Module load completed but symbols could not be loaded for connctfy.sys
Probably caused by : connctfy.sys ( connctfy+39bc )

Followup: MachineOwner
---------
My System SpecsSystem Spec
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 BSOD-Ovi suite-please help




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