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#11
Dell Support
Not sure where you live so you'll probably need to select your region from the link at the top of Dell's page.
Dell Support
Not sure where you live so you'll probably need to select your region from the link at the top of Dell's page.
yes, as soon as the pc arrived i turned it on for first time use, than shut it down and added in the other harddrive from my other pc to this one, its the 488GB harddrive listed second in my first post. i added it the same day not just recently.
Try disconnecting the HDD you added to see if that stops the blue screening.
I suppose you could be overloading the power supply.
Code:ATI Radeon™ HD 5450 Graphics Speeds & Feeds
- Engine clock speed: From 400Mhz to 650Mhz
- Processing power (single precision): 104 GigaFLOPS
- Polygon throughput: From 400M to 650M polygons/sec
- Data fetch rate (32-bit): 12.8 Billion to 20.8 billion fetches/sec
- Texel fill rate (billinear filtered): 3.2 Gigatexels - 5.2 Gigatexels/sec
- Pixel fill rate: 1.6 Gigapixels - 2.6 Gigapixels/sec
- Anti-aliased pixel fill rate: 10.4 Gigasamples/sec
- Memory clock speed: 400 MHz DDR2 and up to 800 MHz DDR3
- Memory data rate: 0.8 Gbps DDR2 and up to 1.6 Gbps DDR3
- Memory bandwidth: 6.4 GB/sec (DDR2) and up to 12.8 GB/sec (DDR3)
- Typical power: 19.1Watts
- PCI Express® based PC is required with one X16 lane graphics slot available on the motherboard
- 400 Watt or greater power supply recommended
- Certified power supplies are recommended. Refer to AMD Certified Power Supplies for a list of Certified products
- Minimum 1GB of system memory
- Installation software requires CD-ROM drive
- DVD playback requires DVD drive
- Blu-ray™ playback requires Blu-ray drive
So to start off. ATI recommends a 400w or greater PSU. You have a 250w. So right there you will start to have problems. I would remove your second hard drive that you added and see if the BSODs become less frequent or longer periods between them. Because you have a mini desktop it is hard to find a decent PSU that you can replace.
that would make sense, is there any evidence or pointers that could be the problem in the dump logs i uploaded? i don't know why dell would build a brand new pc like that if the specs call for a better psu. i will pull the cover off and see what power supply is actually in there because the 250W spec i got was off the base model on the website and i customized it adding a better stock HD and an upgrading video card so they may have upgrading the power supply as well to accomodate.
Looking at the information mgorman87 posted you've no choice but to remove the second hard drive.
To what seavixen said in the beginning, you might as well let Dell figure out what's wrong with it if you don't want to mess around.