BSOD on shutdown/restart


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    BSOD on shutdown/restart


    I have been having this problem for a few days and thought someone on this forum could help me out.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    splenda said:
    I have been having this problem for a few days and thought someone on this forum could help me out.
    These were caused by your MAudioMobilePre.sys (your avid audio driver) update it to test from Avid.


    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\Seven Forums\050411-56753-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Machine Name:
    Kernel base = 0xfffff800`0325f000 PsLoadedModuleList = 0xfffff800`0349ce50
    Debug session time: Wed May  4 19:19:13.741 2011 (GMT-4)
    System Uptime: 0 days 0:33:48.224
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .............................
    Loading User Symbols
    Loading unloaded module list
    ........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 7F, {8, 80050031, 6f8, fffff8000330dc37}
    
    Unable to load image \SystemRoot\system32\DRIVERS\MAudioMobilePre.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for MAudioMobilePre.sys
    *** ERROR: Module load completed but symbols could not be loaded for MAudioMobilePre.sys
    Probably caused by : MAudioMobilePre.sys ( MAudioMobilePre+138f8 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault).  The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
            use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
            use .trap on that value
    Else
            .trap on the appropriate frame will show where the trap was taken
            (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: 0000000080050031
    Arg3: 00000000000006f8
    Arg4: fffff8000330dc37
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x7f_8
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff800032ceca9 to fffff800032cf740
    
    STACK_TEXT:  
    fffff880`009f1ce8 fffff800`032ceca9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
    fffff880`009f1cf0 fffff800`032cd172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`009f1e30 fffff800`0330dc37 : fffffa80`08b65b58 fffff880`02f16100 fffffa80`09f0b620 00000000`00220003 : nt!KiDoubleFaultAbort+0xb2
    fffff880`02f16000 fffff800`0330e535 : 0000051c`00000000 0000051c`00000000 0000051c`00000000 0000051c`00000000 : nt!output_l+0x7
    fffff880`02f16030 fffff800`0330e5a9 : fffffa80`08b65b58 0000051c`00000000 0000051c`00000000 0000051c`00000000 : nt!vsnprintf_l+0x75
    fffff880`02f160a0 fffff880`06b5c8a8 : 0000051c`00000000 0000051c`00000000 0000051c`00000000 0000051c`00000000 : nt!vsnprintf+0x11
    fffff880`02f160e0 fffff880`06b589ba : fffff880`06b64f40 fffffa80`08b51060 00000000`00000004 00000000`00000000 : usbccgp!DebugWarn+0x50
    fffff880`02f16320 fffff880`06b5672e : 00000000`0000000f fffffa80`08b511b0 fffffa80`08b511b8 fffffa80`09f0b620 : usbccgp!DispatchPdoInternalDeviceControl+0x7a
    fffff880`02f16350 fffff880`045758f8 : fffffa80`08b51060 fffffa80`08bc5d01 fffffa80`00000000 fffffa80`09481000 : usbccgp!USBC_Dispatch+0x2de
    fffff880`02f163d0 fffffa80`08b51060 : fffffa80`08bc5d01 fffffa80`00000000 fffffa80`09481000 00000000`00000000 : MAudioMobilePre+0x138f8
    fffff880`02f163d8 fffffa80`08bc5d01 : fffffa80`00000000 fffffa80`09481000 00000000`00000000 fffffa80`096fbc10 : 0xfffffa80`08b51060
    fffff880`02f163e0 fffffa80`00000000 : fffffa80`09481000 00000000`00000000 fffffa80`096fbc10 00000000`00000000 : 0xfffffa80`08bc5d01
    fffff880`02f163e8 fffffa80`09481000 : 00000000`00000000 fffffa80`096fbc10 00000000`00000000 fffff880`04576483 : 0xfffffa80`00000000
    fffff880`02f163f0 00000000`00000000 : fffffa80`096fbc10 00000000`00000000 fffff880`04576483 fffffa80`08bc4de0 : 0xfffffa80`09481000
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    MAudioMobilePre+138f8
    fffff880`045758f8 ??              ???
    
    SYMBOL_STACK_INDEX:  9
    
    SYMBOL_NAME:  MAudioMobilePre+138f8
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: MAudioMobilePre
    
    IMAGE_NAME:  MAudioMobilePre.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a9ee360
    
    FAILURE_BUCKET_ID:  X64_0x7f_8_MAudioMobilePre+138f8
    
    BUCKET_ID:  X64_0x7f_8_MAudioMobilePre+138f8
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Yay it worked! Thank you.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    splenda said:
    Yay it worked! Thank you.
    Glad you are working.
      My Computer


 

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