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Windows 7: BSOD with Exteral Firewire Soundcard

05 May 2011   #1
SouthPaw

Windows 7 Ultimate x64 Full Retail
 
 
BSOD with Exteral Firewire Soundcard

i'm having some very strange BSOD's with my new external Firewire soundcard.

latest one was:


Description
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff8000333943a, 0x0000000000000000, 0x0000000000000833). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 050511-25771-01.



it's been having driver issues with win7 it seems.. but the BSOD started this morning when it was bugging in the software interface, so i decided to reboot the soundcard, and sure enough.. BSOD followed. then upon entering windows again.. and now every time i turn it on i immediately crash.


i'm holding off trying the native drivers instead of the latest stable ones, just incase some light can be shed on what could be the cause of all this, it's also been suggested that my motherboard has a firewire chipset not ideal for the soundcard, I.E not made by Texas instruments, but by VIA.. there was also something about IRQ issues mentioned on this topic.. interfering with the device in some way. so i've now disabled the motherboard "high definition audio device" sharing IRQ

other than that, i can think of things like Power management messing up the external device, so i've also disabled "Link State Power Management" to PCI Express in my power options..



i've attached the collected findings of jcgriff2's app, and the performance report


My System SpecsSystem Spec
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05 May 2011   #2
fireberd

Windows 10 64 bit
 
 

I use a firewire connected Focusrite Saffire Pro 40 with Sonar on my (desktop) PC. The T.I. chipset is the preferred but I've seen posts that some VIA chipsets may work with firewire recording devices. Have you tried it with the VIA firewire port? On some devices you have to use the "legacy firewire" drivers rather than the Windows 7 firewire drivers for the the Firewire port. Focusrite suggests this with their Win 7 drivers for my Saffire Pro 40 and I had to use the legacy on Vista 64 bit but with Winows 7 64 bit I have been able to use the Win 7 drivers without problems. However I've seen posts on the Sonar forum that others have had to use the legacy firewire drivers.

Try the legacy firewire drivers and see if that makes a difference. HERE is the Focusrite instructions on how to install the legacy firewire drivers in Win 7, it's for all not just Focusrite
My System SpecsSystem Spec
05 May 2011   #3
SouthPaw

Windows 7 Ultimate x64 Full Retail
 
 

ahh.. thx for that piece of advice fireberd, was about to test that as well.. =)


Edit: update it worked fine.. it's holding stable now.. i can finally resume enjoying my Fireface 800 as it should be enjoyed =))..


thx a bunch Fireberd, if you want an extra thankful hand to help you out with some tedious audio editing just let me know and i'll return the favor.. i assume you're doing country? ;P.. being in it's world capital and all =)
My System SpecsSystem Spec
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05 May 2011   #4
fireberd

Windows 10 64 bit
 
 

Thanks for the feedback and that it's working. Please click the "reputation" button (the middle button) on my post if I helped you.

I'm not in Nashville, although I am a country musican and most that I record is country in my studio. I'm currently working on a song demo project CD with a semi-retired Nashville BMI songwriter.
My System SpecsSystem Spec
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 BSOD with Exteral Firewire Soundcard




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