Blank screen with cursor only one user?


  1. Posts : 19
    Windows 7 x64 Professional
       #1

    Blank screen with cursor only one user?


    I just did a Windows 7 Anytime upgrade from Professional x64 to Ultimate x64. Now, when I log in under my primary user, I get a blank white screen. I can access the system by hitting shift 5 times and opening explorer. When I log in to a different user, I do not get this issue.

    To troubleshoot, I tried going into msconfig and disabling all non-microsoft services, with no success. I believe this issue may have occurred during a windows update of just a language display.

    I tried doing a system restore, but still have the same issue...
      My Computer


  2. Posts : 2,009
    Windows 7 Ultimate x86
       #2

    Looks like a corrupted user profile
    Take a look here and if there is anything, you don't understand, ask

    Fix a corrupted user profile

    -DG
      My Computer


  3. Posts : 19
    Windows 7 x64 Professional
    Thread Starter
       #3

    SledgeDG said:
    Looks like a corrupted user profile
    Take a look here and if there is anything, you don't understand, ask

    Fix a corrupted user profile

    -DG
    Is it possible there is another way to resolve this? I may have applications only installed for this user. How would I fix that?
      My Computer


  4. Posts : 19
    Windows 7 x64 Professional
    Thread Starter
       #4

    Is this useful?

    Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

    DETAIL -
    8 user registry handles leaked from \Registry\User\S-1-5-21-3651546163-775801617-2339103472-1000:
    Process 988 (\Device\HarddiskVolume3\Windows\System32\lsass.exe) has opened key \REGISTRY\USER\S-1-5-21-3651546163-775801617-2339103472-1000
    Process 988 (\Device\HarddiskVolume3\Windows\System32\lsass.exe) has opened key \REGISTRY\USER\S-1-5-21-3651546163-775801617-2339103472-1000
    Process 15616 (\Device\HarddiskVolume3\Windows\System32\msiexec.exe) has opened key \REGISTRY\USER\S-1-5-21-3651546163-775801617-2339103472-1000
    Process 1668 (\Device\HarddiskVolume3\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-3651546163-775801617-2339103472-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings
    Process 1668 (\Device\HarddiskVolume3\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-3651546163-775801617-2339103472-1000\Software\Policies\Microsoft\Windows\CurrentVersion\Internet Settings
    Process 988 (\Device\HarddiskVolume3\Windows\System32\lsass.exe) has opened key \REGISTRY\USER\S-1-5-21-3651546163-775801617-2339103472-1000\Software\Microsoft\SystemCertificates\My
    Process 988 (\Device\HarddiskVolume3\Windows\System32\lsass.exe) has opened key \REGISTRY\USER\S-1-5-21-3651546163-775801617-2339103472-1000\Software\Microsoft\SystemCertificates\CA
    Process 988 (\Device\HarddiskVolume3\Windows\System32\lsass.exe) has opened key \REGISTRY\USER\S-1-5-21-3651546163-775801617-2339103472-1000\Software\Microsoft\SystemCertificates\Disallowed
      My Computer


  5. Posts : 2,009
    Windows 7 Ultimate x86
       #5

    but those are just shortcuts...if they're not automatically transfered with the desktop you just have to create them for the new user by hand

    hat just means that those keys were still in use and now since the hive was unloaded, those programs might not function properly until the next boot.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 21:36.
Find Us