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Windows 7: BSOD help needed please

17 May 2011   #11
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by SylverFyre View Post
Sorry for the really slow reply.

I've enabled verifier and am attaching a zip of the minidump of todays crash. This happened again immediately after logging into Windows for the first time.

Really appreciate your time in looking into this for me

Cheers
Sorry to tell you but sometimes Verifier is an "iffy" Proposition. Sometimes it wont tell you which driver and you may need to keep running it. That is the situation here

Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!ObReferenceObjectSafe+c )


Keep doing the things that make you crash and we will spot it.


My System SpecsSystem Spec
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17 May 2011   #12
SylverFyre

Windows 7 Home Premium x64
 
 

thanks for all your help
My System SpecsSystem Spec
17 May 2011   #13
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by SylverFyre View Post
thanks for all your help
Mp pleasure. dont forget to upload the new DMP's and when done turn verifier off.
My System SpecsSystem Spec
.

20 May 2011   #14
SylverFyre

Windows 7 Home Premium x64
 
 

Here are the last 3 days crash dumps, with verifier enabled.

Still getting the same symptoms - PC switched off for the day, switch it on and Windows loads. Log in, programs fail to start properly and explorer might crash, then a bluescreen within a moment or two. Today I restarted the PC from the login screen after leaving it "idling" for a few minutes, then logged in - same result of a bluescreen.

Switched the PC off completely and powered back on and it's now reliable again. I'm beginning to think that this is hardware related somewhere - I just can't figure out which bit!
My System SpecsSystem Spec
20 May 2011   #15
SylverFyre

Windows 7 Home Premium x64
 
 

Just noticed that the F7L Beta BIOS version is back available to download from the gigabyte website - is this worth trying do you think, or may it just complicate things further?
My System SpecsSystem Spec
20 May 2011   #16
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by SylverFyre View Post
Just noticed that the F7L Beta BIOS version is back available to download from the gigabyte website - is this worth trying do you think, or may it just complicate things further?
All three driver verified DMPS point to your video driver, or card. I would re-install it using this
When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

Or Phyxion.net - Driver Sweeper

When it is removed then download and install the fresh copy.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\051911-16083-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0xfffff800`03016000 PsLoadedModuleList = 0xfffff800`0325b650
Debug session time: Thu May 19 11:40:55.280 2011 (GMT-4)
System Uptime: 0 days 0:02:43.124
Loading Kernel Symbols
...............................................................
................................................................
.......
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C1, {fffff9801377cfc0, fffff9801377c8c0, d74040, 32}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+568d4 )

Followup: MachineOwner
---------

6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1)
Special pool has detected memory corruption.  Typically the current thread's
stack backtrace will reveal the guilty party.
Arguments:
Arg1: fffff9801377cfc0, address trying to free
Arg2: fffff9801377c8c0, address where one bit is corrupted
Arg3: 0000000000d74040, (reserved)
Arg4: 0000000000000032, caller is freeing an address where nearby bytes within the same page have a single bit error

Debugging Details:
------------------


BUGCHECK_STR:  0xC1_32

SPECIAL_POOL_CORRUPTION_TYPE:  32

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  firefox.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff8000311bfe3 to fffff80003095d00

STACK_TEXT:  
fffff880`08a18dd8 fffff800`0311bfe3 : 00000000`000000c1 fffff980`1377cfc0 fffff980`1377c8c0 00000000`00d74040 : nt!KeBugCheckEx
fffff880`08a18de0 fffff800`03194a03 : fffff6fc`c00a1f40 fffff980`143e8920 00000000`00000000 00000000`00000001 : nt!MiCheckSpecialPoolSlop+0x83
fffff880`08a18e20 fffff800`031c093b : fffff800`03016000 00000000`494e494d 00000000`00072998 fffff880`08a19060 : nt!MmFreeSpecialPool+0x1d3
fffff880`08a18f60 fffff880`048948d4 : fffffa80`07321000 fffff800`0317c23b fffff980`13ff2000 fffff980`13ff2fa0 : nt!ExDeferredFreePool+0xf33
fffff880`08a19010 fffffa80`07321000 : fffff800`0317c23b fffff980`13ff2000 fffff980`13ff2fa0 fffff8a0`01eca0d0 : atikmdag+0x568d4
fffff880`08a19018 fffff800`0317c23b : fffff980`13ff2000 fffff980`13ff2fa0 fffff8a0`01eca0d0 fffff880`0486df57 : 0xfffffa80`07321000
fffff880`08a19020 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff980`1377cfc0 : nt!VfAvlLookupTreeNode+0x9b


STACK_COMMAND:  kb

FOLLOWUP_IP: 
atikmdag+568d4
fffff880`048948d4 ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  atikmdag+568d4

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d9bc6ec

FAILURE_BUCKET_ID:  X64_0xC1_32_VRF_atikmdag+568d4

BUCKET_ID:  X64_0xC1_32_VRF_atikmdag+568d4

Followup: MachineOwner
---------
My System SpecsSystem Spec
20 May 2011   #17
SylverFyre

Windows 7 Home Premium x64
 
 

Ok,

I've uninstalled the graphics driver, run Driver Sweeper and cleaned all ATi and Creative driver remnants, rebooted and switched off Verifier.

I've just grabbed the latest driver from AMD and am going to install.

Thanks once again for your help Ken

Will see what happens over the course of the next few cold boots
My System SpecsSystem Spec
20 May 2011   #18
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by SylverFyre View Post
Ok,

I've uninstalled the graphics driver, run Driver Sweeper and cleaned all ATi and Creative driver remnants, rebooted and switched off Verifier.

I've just grabbed the latest driver from AMD and am going to install.

Thanks once again for your help Ken

Will see what happens over the course of the next few cold boots
Keep u s in the loop. If that doesnt fix it we can start lookng at your power profiles.
My System SpecsSystem Spec
23 May 2011   #19
SylverFyre

Windows 7 Home Premium x64
 
 

Well, 3 days later and about 4 or 5 cold boots and no blue screens

I'm not going to celebrate too soon, but this PC hasn't ever been this reliable yet!

Thankyou so much for your assistance, really appreciated
My System SpecsSystem Spec
23 May 2011   #20
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by SylverFyre View Post
Well, 3 days later and about 4 or 5 cold boots and no blue screens

I'm not going to celebrate too soon, but this PC hasn't ever been this reliable yet!

Thankyou so much for your assistance, really appreciated

Glad you are working
My System SpecsSystem Spec
Reply

 BSOD help needed please




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