BSOD :(

Renester · 05 May 2011

Hi Everyone, I've been having this BSOD on my Laptop (HP pavilion DV4 2049wm) for the past week, Usually happens when I'm watching a Video on youtube, Playing a game or just browsing. I get this IRQL_NOT_LESS_OR_EQUAL. I've Ran Memtest To see if there is a problem with my ram, Came up with no Errors, Ran a Harddrive test and passed it as well. Check to see if All drivers are installed. Only driver that I can't install is this CIN ENIR driver because its only for vista, Strange right?! I've noticed when I take out one of my 2 gig Ram Sticks in the Secondary holder stops the BSOD's for a little longer, tested with both sticks. I recently Re-Installed my Windows 7, but no luck

Any help would be appreciated. Thank you

-x64
-Windows 7 Home Premium
-Full Retail
- 1 Year old
- Just did a re-install

Hope I attached the Files right :)

zigzag3143 · 06 May 2011

Renester said:

Hi Everyone, I've been having this BSOD on my Laptop (HP pavilion DV4 2049wm) for the past week, Usually happens when I'm watching a Video on youtube, Playing a game or just browsing. I get this IRQL_NOT_LESS_OR_EQUAL. I've Ran Memtest To see if there is a problem with my ram, Came up with no Errors, Ran a Harddrive test and passed it as well. Check to see if All drivers are installed. Only driver that I can't install is this CIN ENIR driver because its only for vista, Strange right?! I've noticed when I take out one of my 2 gig Ram Sticks in the Secondary holder stops the BSOD's for a little longer, tested with both sticks. I recently Re-Installed my Windows 7, but no luck

Any help would be appreciated. Thank you

-x64
-Windows 7 Home Premium
-Full Retail
- 1 Year old
- Just did a re-install

Hope I attached the Files right :)

How many passes did you let memtest run for?

Does it do the same thing in safe mode?

Please run a system file check and tell us the results

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.

Jonathan_King · 06 May 2011

Hello,

I'd suspect this is a hardware problem, though it may be firmware. Try flashing the latest BIOS offered on the HP page for your model: HP Support & Drivers | United States

Run each of the three Prime95 tests: https://www.sevenforums.com/tutorials...t-prime95.html

...Summary of the dumps:

Code:


Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Fri May  6 00:23:18.592 2011 (UTC - 4:00)
System Uptime: 0 days 0:10:40.387
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by : Ntfs.sys ( Ntfs+1039d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs+1039d
BiosReleaseDate = 07/06/2010
SystemProductName = HP Pavilion dv4 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Fri May  6 00:12:08.491 2011 (UTC - 4:00)
System Uptime: 0 days 0:18:43.285
*** ERROR: Module load completed but symbols could not be loaded for amdppm.sys
Probably caused by : hardware ( nt!KiInterruptDispatch+5f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3D
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_IP_MISALIGNED
BiosReleaseDate = 07/06/2010
SystemProductName = HP Pavilion dv4 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Renester · 06 May 2011

Hi, Thank you for the quick Reply, I let it run for 8 passes with no errors, My Bios is Flashed to the most updated version, F.18, If I flash it again will it cause any problems? I will run those test ASAP and will be back with the results thank you :)

Jonathan_King · 06 May 2011

It shouldn't cause any problems, but there is no need if you already have the latest BIOS.

Renester · 06 May 2011

ahh ok no need to flash it then. Alright, Well I ran a scan with the system file check came up with no errors. Running the prime95 tests now

Renester · 06 May 2011

Well, When I tried to do my first test with prime 95, I began with the Blend test, 5 minutes later I got the BSOD

Renester · 07 May 2011

Here is my latest BSOD, My laptop cannot run the "Blend" test with prime 95, as it crashes after 5 minutes of it running.

Jonathan_King · 08 May 2011

I'd say your best bet is to replace the RAM; you can also try taking one of the sticks out and using just the other. If the problems persist, try the other stick instead.

Renester · 11 May 2011

Thanks Again guys, Jonathan especially, I ran memtest all last night and come to find out that one of the memory sticks was failing, I replaced it and and haven't had a BSOD. Thanks again guys really appericiate all the help. :) you can mark this as solved