Comp. Immediately Crashes. Safe mode = Ok.

GenRoss · 17 May 2011

Whew...so far, no immediate crashes with verifier running, ethernet cable in, and adapter out.
I'm still anticipating a crash though(I wish I didn't have to say that)

However, I have experienced windows freezing for 5 seconds or so, then a black screen, before the display restores itself. This is tied to a notification of "display driver has stopped responding and has recovered" that pops up. This has happened before I ran verifier though.

I'll report back with information within two days most likely

Jonathan_King · 17 May 2011

You might try installing updated ATI drivers from here: AMD Graphics Drivers & Software

If that doesn't help, we may be looking at possible video trouble.

GenRoss · 17 May 2011

Well I'm on my phone.
Inevitably it crashed, but there was no error code like usb bug code error. Odd I guess.
Staring at startup repair, to no avail of course, but it doesn't hurt.

Ill upload the jcgriff thing when this stops.

I will also make sure I have the latest driver.

What do you mean that it could possibly be a "video" error specifically?

Edit: It specifically bsod'd while I was watching a youtube video, this seems like a common time for them to happen.

Jonathan_King · 18 May 2011

One verifier_enabled dump points to memory corruption, a good indication of hardware trouble. The other verifier_enabled dump points to your video driver atikmdag.sys.

Do install updated drivers from here: AMD Graphics Drivers & Software

Code:

atikmdag.sys    Wed Jan 26 17:48:28 2011 (4D40A4BC)

What do you mean that it could possibly be a "video" error specifically?

I gave a euphemistic alternative to "a hardware problem", as "video error" doesn't sound so bad. :)

...Summary of the dumps:

Code:


Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Wed May 18 00:36:57.828 2011 (UTC - 4:00)
System Uptime: 0 days 6:06:54.342
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+49f51 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xA0000001
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID:  X64_0xA0000001_VRF_atikmdag+49f51
BiosReleaseDate = 06/17/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Tue May 17 18:17:07.499 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:18.013
Probably caused by : memory_corruption ( nt!MiSectionDelete+3f )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
BUGCHECK_STR:  0x34
FAILURE_BUCKET_ID:  X64_0x34_VRF_nt!MiSectionDelete+3f
BiosReleaseDate = 06/17/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

GenRoss · 18 May 2011

Oh man haha, what an ordeal.

I installed the latest catalyst 11.5 drivers, and haven't crashed yet. However I haven't done much that requires any 'video' work or anything. I'll go play some games and watch youtube for awhile. I'll report back soon.

I also installed Pale Moon, a 64bit browser, along with the 64bit version of flash. Thought the problem could be my browser or flash version...maybe... =/

GenRoss · 19 May 2011

Nooooo..........
It was running fine for a whole day, but just now it happened while browsing the web - no video or anything. There wasn't an error code on the screen again.

Unless it's a faulty mobo, I don't really know what to try next.

Edit: One more happened while I was waiting.

Double Edit: WHY ME!!! STOP IT TECHNOLOGY GOD!!!

I really hate this.

GenRoss · 19 May 2011

An edit won't suffice for this post.
I'll try to make this easy to understand.

*sigh*

Event Number...
1) Start up, some browsing...Bsod, restart
2) some browsing...Bsod, restart (this time I think was when I was watching youtube fullscreen, may be of no importance)
3) some browsing...Bsod, restart
4) "Display driver stopped working and has been recovered", Three times
5) Seconds after ^ that problem was recovered, screen goes black. Restart.
6) #4 message, one after the other, with no time inbetween freezes to do anything.
7) Instead of a successful display driver recovery, Bsod. Restart into safe mode with networking.

I'm now accepting the possible requirement of purchasing new hardware. RMA's are fine too.

Should I keep driver verifier on? I think it may of turned itself off, or I did without thinking.
I could do a complete clean install. I already did a windows reinstall, but didn't wiped the hard drive first

Edit: Display driver incompatability?
Edit edit: http://www.overclockers.com/forums/s...d.php?t=668192 Similar problems...suggests an Rma. Sorry I'm getting ahead of you haha...

Jonathan_King · 21 May 2011

We have another 0x116 BSOD blaming atikmdag and dxgkrnl. You may try RMAing your video card...

...Summary of the dumps:

Code:


Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Thu May 19 20:02:42.889 2011 (UTC - 4:00)
System Uptime: 0 days 0:07:35.387
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+73bc )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
BiosReleaseDate = 06/17/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Thu May 19 19:28:46.959 2011 (UTC - 4:00)
System Uptime: 0 days 0:41:24.457
Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+67 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xFE
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot+67
BiosReleaseDate = 06/17/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Thu May 19 18:46:32.124 2011 (UTC - 4:00)
System Uptime: 0 days 0:49:44.233
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
*** ERROR: Module load completed but symbols could not be loaded for usbccgp.sys
*** WARNING: Unable to verify timestamp for hidusb.sys
*** ERROR: Module load completed but symbols could not be loaded for hidusb.sys
Probably caused by : hidusb.sys ( hidusb+248f )
BUGCHECK_STR:  0xC5_2
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  sidebar.exe
FAILURE_BUCKET_ID:  X64_0xC5_2_hidusb+248f
BiosReleaseDate = 06/17/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

GenRoss · 21 May 2011

That's what I was thinking. However... =/
When I bought the video card I mailed in the rebate to Sapphire, but this required me to cut out the barcode. Which I would need for Sapphire's two year warranty. Not only that, but they charge up to 30$ extra along with shipping to have it replaced.
Also, Newegg's one month warranty is up.

I'm gonna email sapphire Rma service and ask them what I can do. I'm going to also call newegg and see if they would be so kind to rma it.

I'm never falling for rebates again, it's garbage.

GenRoss · 25 May 2011

This is really painful.

I managed to get an RMA with sapphire. I sent the card back and on the way home picked up a cheap geforce 8400gs. I installed the cd's drivers before going to their website to get the latest drivers. When they were downloading I Bsod'd with memory management. I then installed them in safe mode.

I doubt the drivers and everything is the problem though, I'm just saying what I've done. I took out one set of the ram sticks so I only have 4 gigs right now. I even replaced my hard drive sata cable with another thinking the cable is sending bad information or something.

dump report attached