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Windows 7: BSOD,not provocateable

07 May 2011   #1
Rocchire

Windows 7 Professional x64
 
 
BSOD,not provocateable

Hey Guys,
I've got some problems with my laptop.
when i'm surfing and listening to music (without music too) i sometimes get BSOD.
I hadn't one since thuesday, but yesterday three in 15mins.
They often are caused by kernel datas or .sys parts.


My laptop is a 3 year old Lenovo Thinkpad T61 7663-13g:
Intel Core 2 Mobile T7500 2.2Ghz
4GB Ram
120GB HDD
NVidia Quadro NVS 140M
OS is Windows 7 Professional 64Bit (original Vista Business, but works with 7 since one year)

The mainbord (with grafics card) got replaced a half year ago, so there won't be the "nvidia bug" inside.

I have tried to work just with one part of Ram, but i still have BSODs, no matter which one is into the laptop.

I think, the HDD could be the problem. Sometimes normal programs like the Explorer.exe, ThinkVantage Tools or the Media Player are crashing.
The HDD has 8200hours on power and is three years old, but i can't find any errors or things like that at the S.M.A.R.T datas in HD-Tune, i've done a error check und installed windows new,too.

So i hope,you can help me.

Rocchire


My System SpecsSystem Spec
.
07 May 2011   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Your Intel Wifi driver caused the crashes, please update it
Intel® Driver Update Utility or Lenovo Support - Drivers and software - ThinkPad T61, T61p

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\NETwLv64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwLv64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwLv64.sys
Probably caused by : NETwLv64.sys ( NETwLv64+16287 )


KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+0
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  sidebar.exe

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff80000ba28d8 -- (.exr 0xfffff80000ba28d8)
ExceptionAddress: fffff880056ad287 (NETwLv64+0x0000000000016287)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff80000ba2980 -- (.trap 0xfffff80000ba2980)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff80000ba2b90 rbx=0000000000000000 rcx=3132555f0215002b
rdx=fffff80000ba2ba0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880056ad287 rsp=fffff80000ba2b10 rbp=fffff880057121f0
 r8=fffffa8001ce6fc0  r9=0000000000000000 r10=fffff80002bf3760
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
NETwLv64+0x16287:
fffff880`056ad287 ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002a7046e to fffff80002a78710

STACK_TEXT:  
fffff800`00ba19c8 fffff800`02a7046e : 00000000`00000000 00000000`00000000 fffff800`00ba2140 fffff800`02aa5668 : nt!KeBugCheck
fffff800`00ba19d0 fffff800`02a9e40d : fffff800`02c86b7c fffff800`02bc0ea4 fffff800`02a08000 fffff800`00ba28d8 : nt!KiKernelCalloutExceptionHandler+0xe
fffff800`00ba1a00 fffff800`02aa5a90 : fffff800`02bc7a60 fffff800`00ba1a78 fffff800`00ba28d8 fffff800`02a08000 : nt!RtlpExecuteHandlerForException+0xd
fffff800`00ba1a30 fffff800`02ab29ef : fffff800`00ba28d8 fffff800`00ba2140 fffff800`00000000 fffff800`00ba2ba0 : nt!RtlDispatchException+0x410
fffff800`00ba2110 fffff800`02a77d82 : fffff800`00ba28d8 3132555f`0215002b fffff800`00ba2980 fffffa80`039a8008 : nt!KiDispatchException+0x16f
fffff800`00ba27a0 fffff800`02a7668a : 00000000`00000000 00000000`00000801 00000000`00000008 fffff880`01487110 : nt!KiExceptionDispatch+0xc2
fffff800`00ba2980 fffff880`056ad287 : fffffa80`04eb7150 00000000`00000008 00000000`00000000 00000000`00000000 : nt!KiGeneralProtectionFault+0x10a
fffff800`00ba2b10 fffffa80`04eb7150 : 00000000`00000008 00000000`00000000 00000000`00000000 00000000`00000000 : NETwLv64+0x16287
fffff800`00ba2b18 00000000`00000008 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffffa80`04eb7150
fffff800`00ba2b20 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000007 : 0x8


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETwLv64+16287
fffff880`056ad287 ??              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  NETwLv64+16287

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETwLv64

IMAGE_NAME:  NETwLv64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4cadb903

FAILURE_BUCKET_ID:  X64_0x1E_NETwLv64+16287

BUCKET_ID:  X64_0x1E_NETwLv64+16287

Followup: MachineOwner
---------
My System SpecsSystem Spec
07 May 2011   #3
Rocchire

Windows 7 Professional x64
 
 

thanks for the answer
I'll update it,but i have installed windows new a week ago und installed the drivers with the lenovo updater,so it shoud be the newest one, shoudn't it?

the laptop crashes, too, when wifi is swiched off and i'm online with my mobile phone :/

Realy often, i think, the crash is caused by ntoskrnl.exe. It is from windows,or?
My System SpecsSystem Spec
.

07 May 2011   #4
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by Rocchire View Post
thanks for the answer
I'll update it,but i have installed windows new a week ago und installed the drivers with the lenovo updater,so it shoud be the newest one, shoudn't it?

the laptop crashes, too, when wifi is swiched off and i'm online with my mobile phone :/

Realy often, i think, the crash is caused by ntoskrnl.exe. It is from windows,or?
ntoskrnl.exe is part of windows, it won't cause crashes but other drivers do
My System SpecsSystem Spec
07 May 2011   #5
Rocchire

Windows 7 Professional x64
 
 

so some drivers cause the crashes?

I've updated the wifi driver now, but i had a crash 10mins ago
My System SpecsSystem Spec
07 May 2011   #6
usasma
Microsoft MVP

 
 

OLDER DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please update these drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers:
Code:

amdxata.sys      Fri Mar 19 12:18:18 2010 (4BA3A3CA)
DzHDD64.sys      Thu Oct 14 20:32:33 2010 (4CB7A121)
ApsHM64.sys      Sun Jun 13 22:32:19 2010 (4C1594B3)
Apsx64.sys       Sun Jun 13 22:40:09 2010 (4C159689)
tpm.sys          Mon Jul 13 19:21:48 2009 (4A5BC18C)
GEARAspiWDM.sys  Mon May 18 08:17:04 2009 (4A1151C0)
serscan.sys      Mon Jul 13 20:35:32 2009 (4A5BD2D4)
Tppwr64v.sys     Thu Nov 18 22:36:29 2010 (4CE5F0BD)
smiifx64.sys     Tue Sep 07 00:38:27 2010 (4C85C1C3)
avipbb.sys       Mon Feb 22 05:08:50 2010 (4B8257B2)
e1e6032e.sys     Tue Mar 24 14:17:23 2009 (49C923B3)
avgntflt.sys     Thu Nov 11 10:59:48 2010 (4CDC12F4)
smihlp.sys       Fri Mar 13 08:47:32 2009 (49BA55E4)
ADIHdAud.sys     Thu Oct 04 11:13:54 2007 (47050332)
cpuz135_x64.sys  Tue Nov 09 08:33:36 2010 (4CD94DB0)
PROCDD.SYS       Mon Nov 06 18:01:25 2006 (454FBEC5) - IPS Helper Service/Maintenance Manager from Lenovo
nvlddmkm.sys     Sat Nov 15 00:11:59 2008 (491E5A1F)
psadd.sys        Mon Feb 19 13:56:37 2007 (45D9F2E5)
NETwLv64.sys     Thu Oct 07 08:11:47 2010 (4CADB903)
WinRing0x64.sys  Sat Jul 26 09:29:37 2008 (488B26C1)
pcdsrvc_x64.pkms Sun May 02 23:01:16 2010 (4BDE3C7C)
ElbyCDIO.sys     Thu Dec 16 17:58:13 2010 (4D0A9985)





http://www.carrona.org/dvrref.html#amdxata.sys
http://www.carrona.org/dvrref.html#DzHDD64.sys
http://www.carrona.org/dvrref.html#ApsHM64.sys
http://www.carrona.org/dvrref.html#Apsx64.sys
http://www.carrona.org/dvrref.html#tpm.sys
http://www.carrona.org/dvrref.html#GEARAspiWDM.sys
http://www.carrona.org/dvrref.html#serscan.sys
http://www.carrona.org/dvrref.html#Tppwr64v.sys
http://www.carrona.org/dvrref.html#smiifx64.sys
http://www.carrona.org/dvrref.html#avipbb.sys
http://www.carrona.org/dvrref.html#e1e6032e.sys
http://www.carrona.org/dvrref.html#avgntflt.sys
http://www.carrona.org/dvrref.html#smihlp.sys
http://www.carrona.org/dvrref.html#ADIHdAud.sys
http://www.carrona.org/dvrref.html#cpuz135_x64.sys
http://www.carrona.org/dvrref.html#nvlddmkm.sys
http://www.carrona.org/dvrref.html#psadd.sys
http://www.carrona.org/dvrref.html#NETwLv64.sys
http://www.carrona.org/dvrref.html#WinRing0x64.sys
http://www.carrona.org/dvrref.html#pcdsrvc_x64.pkms
http://www.carrona.org/dvrref.html#ElbyCDIO.sys
My System SpecsSystem Spec
07 May 2011   #7
Rocchire

Windows 7 Professional x64
 
 

Thanks for the answer.
I've updated now ADIHdAud.sys und uninstalled the PROCDD.sys, because i don't need the manager.

But i can't find psadd.sys. At your webside it's called "Lenovo Parties Service Access Device Driver (SMBIOS)", so is it the Bios or a driver for something?

Edit: Had a BSOD again.

Edit2: Here are some new MiniDumps of the last BSODs, maybe you can see there something new
My System SpecsSystem Spec
07 May 2011   #8
usasma
Microsoft MVP

 
 

It's most likely a driver. FWIW - I have a T61 also, and it's a royal pain to find anything for it without installing the drivers. I don't ever recommend upgrading Windows - but when I upgraded my T61 to Win7, I had to upgrade because I was unsure of what drivers were needed/unneeded.

I'll post back in a few minutes after I look at mine....
My System SpecsSystem Spec
07 May 2011   #9
usasma
Microsoft MVP

 
 

Don't have that file on my T61. Will have to research this further....
My System SpecsSystem Spec
07 May 2011   #10
Rocchire

Windows 7 Professional x64
 
 

hm...strange. Do you have the version with intel gpu?my is with nvidia,maybe a part of the gpu driver?

Thanks a lot for your help.

Is it possible that the HDD causes the crashes? There isn't something strange at SMART, but the Notebook got send about 600km in a package, before this it should had worked normally.
My System SpecsSystem Spec
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 BSOD,not provocateable




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