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Windows 7: Multiple BSOD's on new machine

20 May 2011   #41
Danny72170

Windows Home Premium 64 bit
 
 

Ran Furmark again, and it started to level off at 85c. It peaked at 90c at which point the program started an alarm. It ran nearly a minute in the 85-90c range and the fan sounded like it was working fine. The video didn't appear to be glitchy and I was getting around 22 fps.

The resting temp for the GPU appears to be around 55c


My System SpecsSystem Spec
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26 May 2011   #42
Danny72170

Windows Home Premium 64 bit
 
 

Got another BSOD today and apparently one last night though I never saw the BSOD. I was shutting down the computer and it appeared to shutdown normally but it restarted instead and when it came back to windows there was a message saying there was an error. I've enclosed the dump files with this message and I'll be running memtest86+ all day. Haven't had a chance to run it for any length until now.
My System SpecsSystem Spec
27 May 2011   #43
Danny72170

Windows Home Premium 64 bit
 
 

OK, ran memtest86+ again today for a little more than 7 hours. It ran through 7 passes and produced 2 errors:

Error #1 was on test 5, pass 3 at an address at 629.8MB
Error #2 was on test 5, pass 6 at an address at 628.5MB

Memtest seems to find errors when all 6 gb is in the computer but when I ran the test for each individual memory stick and slot no errors were found.
My System SpecsSystem Spec
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27 May 2011   #44
usasma
Microsoft MVP

 
 

Motherboard, CPU, and RAM are involved in handling memory (most commonly). This doesn't consider video RAM AFAIK - but we can test that also.

Please run these free stress tests. The first is for video RAM while the second will test the CPU and mobo (to a certain extent). Please run the Blend, Small FFT's, and Large FFT's tests in Prime 95 (the second test).

Quote:
FurMark download site: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
NOTE: Set the alarm to go off at 90C. Then watch the system from that point on. If the system doesn't display a temperature, watch it constantly and turn it off at the first sign of video problems. DO NOT leave it it unmonitored, it can DAMAGE your video card!!!
- Click "Quit" to exit
Quote:
Prime95 download site: Free Software - GIMPS
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight please run the "Small FFTs" test instead. (run all 3 if you find a problem and note how long it takes to error out with each)
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
This won't necessarily crash the system - but check the output in the test window for errors.
The Test selection box and the stress.txt file describes what components that the program stresses.
More details on the use of this test: Torture test your CPU with Prime95
Quote:
Two other video stress tests (may be more stressful than FurMark):
Video Memory stress Test - МИ NVIDIA / Утилиты / VMT
Artifact Locator - МИ NVIDIA / Утилиты / Artifact Locator
Sorry, but I don't read the language that this website is made in.
Quote:
Another interesting test that just came to my attention: Download - OCCT Website english
USE AT YOUR OWN RISK - program doesn't have a whole bunch of safety features to protect you from yourself!
My System SpecsSystem Spec
27 May 2011   #45
Danny72170

Windows Home Premium 64 bit
 
 

I've run Furmark and Prime95 several times now but will run them again.
My System SpecsSystem Spec
27 May 2011   #46
usasma
Microsoft MVP

 
 

Just FYI - I have eye problems and have had to skip re-reading the posts before I reply. In this case I didn't remember your previous efforts. My apologies.

If they (Furmark and Prime95) didn't show anything before, they're not likely to show anything now.
Have you checked your BIOS to see if there are any updates that apply to the memory?

Where do we stand for the overheating stuff? Have you fiddled around inside the case (after unplugging it) to see if anything seems to be very hot? BE VERY, VERY CAREFUL!!!

How close together are the RAM sticks when all are in the system? Try running MemTest with all sticks in - AND pointing a house fan at the sticks to ensure that they remain cool.
My System SpecsSystem Spec
27 May 2011   #47
Danny72170

Windows Home Premium 64 bit
 
 

In previous tests, Furmark got to 90c within 30 seconds at which time I shut it down.

Prime 95 results the last time I did them was as follows:
Blend - first error at 1 minute and last at 1 hour and 15 minutes
Large FFT - first error at 2 minutes and last at 34 minutes
Small FFT - No errors after 9 hours at which time I shut it down

I'll check on Bios updates

Edit to add: As far as the memory sticks go, there are 6 slots and the 3 memory sticks are in the 1st, 3rd and 5th slots
My System SpecsSystem Spec
27 May 2011   #48
usasma
Microsoft MVP

 
 

If rooting around inside the case doesn't reveal any very hot areas, then I'd try the MemTest with a fan that I described above.

If the MemTest still fails, then I'm guessing it's a motherboard problem. So the BIOS update is our best bet at this point. (if the MemTest doesn't fail, then it's most likely overheating memory that is the cause).

If I'm wrong, then it's gotta be the CPU - which is rather expensive to replace (especially since I'm guessing).

Don't buy anything that you can't return - this is all guesswork on my part. At one point you may have to choose between mobo and CPU - but don't know if now is the time.
My System SpecsSystem Spec
27 May 2011   #49
Danny72170

Windows Home Premium 64 bit
 
 

You wouldn't happen to know how to check which bios version I have through Windows? I'm on the motherboard website and I can't find out if the latest version is what I have.
My System SpecsSystem Spec
27 May 2011   #50
usasma
Microsoft MVP

 
 

From the BSOD summary in post #3:

BiosVersion = V8.14
BiosReleaseDate = 11/02/2010

FWIW - sometimes it's listed in MSINFO32.exe (runs in Windows)
or in systeminfo.exe (runs in a command prompt).
My System SpecsSystem Spec
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 Multiple BSOD's on new machine




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