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Windows 7: BSOD (re-occuring code BCC 24)

08 May 2011   #1

windows 7 ultimate 64bit
BSOD (re-occuring code BCC 24)

Hi Guys
I have been getting code 24 for the last 5 BSODs.
Can I get any advice on what to tweak to make PC better?

sys specs:

W7 OS 64bit
OEM version
Rig Built new in 2009
W7 OS installed 2009
AMD Phenom 2 X2 550 B.E. CPU

My System SpecsSystem Spec
08 May 2011   #2

Windows 10 Pro x64, Arch Linux

Disable driver verifier Driver Verifier - Enable and Disable
Run Disk Check
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff88009f92a78, fffff88009f922e0, fffff880012b0c27}

Probably caused by : Ntfs.sys ( Ntfs!NtfsFindPrefixHashEntry+1fe )

    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
Arg1: 00000000001904fb
Arg2: fffff88009f92a78
Arg3: fffff88009f922e0
Arg4: fffff880012b0c27

Debugging Details:

EXCEPTION_RECORD:  fffff88009f92a78 -- (.exr 0xfffff88009f92a78)
ExceptionAddress: fffff880012b0c27 (Ntfs!NtfsFindPrefixHashEntry+0x00000000000001fe)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff88009f922e0 -- (.cxr 0xfffff88009f922e0)
rax=fffff8a00a41a000 rbx=0008000000000000 rcx=0000000000000408
rdx=0000000000000002 rsi=fffff8a0001c8140 rdi=fffffa800544b350
rip=fffff880012b0c27 rsp=fffff88009f92cb0 rbp=0000000000006993
 r8=000000001afea204  r9=0000000000000000 r10=0000000000000008
r11=fffff88009f92cf8 r12=fffff88009f92fc0 r13=fffff88009f93260
r14=0000000000000204 r15=0000000000002204
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
fffff880`012b0c27 44394310        cmp     dword ptr [rbx+10h],r8d ds:002b:00080000`00000010=????????
Resetting default scope



PROCESS_NAME:  firefox.exe


ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eaf0e0

fffff880`012b0c27 44394310        cmp     dword ptr [rbx+10h],r8d

fffff880`012b0c27 44394310        cmp     dword ptr [rbx+10h],r8d


LAST_CONTROL_TRANSFER:  from fffff880012b1ce2 to fffff880012b0c27

fffff880`09f92cb0 fffff880`012b1ce2 : fffffa80`049f02f0 fffffa80`0544b350 fffff8a0`001c8140 00000158`00000001 : Ntfs!NtfsFindPrefixHashEntry+0x1fe
fffff880`09f92de0 fffff880`012ac28d : fffffa80`049f02f0 fffffa80`0694dbd0 fffff880`09f92fc0 fffff880`09f93008 : Ntfs!NtfsFindStartingNode+0x452
fffff880`09f92eb0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Ntfs!NtfsCommonCreate+0x3dd


SYMBOL_NAME:  Ntfs!NtfsFindPrefixHashEntry+1fe

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  Ntfs.sys


STACK_COMMAND:  .cxr 0xfffff88009f922e0 ; kb

FAILURE_BUCKET_ID:  X64_0x24_VRF_Ntfs!NtfsFindPrefixHashEntry+1fe

BUCKET_ID:  X64_0x24_VRF_Ntfs!NtfsFindPrefixHashEntry+1fe

Followup: MachineOwner
My System SpecsSystem Spec
08 May 2011   #3

windows 7 ultimate 64bit

Hi yowanvista
Thanks for the help
I have done what you advised - there were no issues with the drives.
What should I do now?
My System SpecsSystem Spec

09 May 2011   #4

Windows 10 Pro x64, Arch Linux

Quote   Quote: Originally Posted by alm View Post
Hi yowanvista
Thanks for the help
I have done what you advised - there were no issues with the drives.
What should I do now?
Upload new dumps if more crashes occur
My System SpecsSystem Spec
09 May 2011   #5

windows 7 ultimate 64bit

Aww Thanks Yowan!
I will send some reps ur way.
My System SpecsSystem Spec

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