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BSOD while browsing internet
Hi! I am running Windows 7 Professional x64. I got a few BSODs while using internet browser and i do not know what to do about it. Can anyone help me fix this problem?
Hi! I am running Windows 7 Professional x64. I got a few BSODs while using internet browser and i do not know what to do about it. Can anyone help me fix this problem?
Several problems
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.
They use a driver, found in your dmp,sptd.sys, that is notorious for causing BSODs.
Use this SPTD uninstaller DuplexSecure - Downloads
when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place. MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor
Old drivers needing updating
How To Find Drivers:Code:MarvinBus64.sys 9/23/2005 05:17:03 PM fffff880`04644000 0x00044000 0x433470cf fffff880`04600000 regi.sys 10/31/2006 04:22:11 AM fffff880`07ae1000 0x00008000 0x454707b3 fffff880`07ad9000 AtiPcie.sys 5/5/2009 11:00:22 AM fffff880`01888000 0x00008000 0x4a005486 fffff880`01880000 Rt64win7.sys 5/22/2009 10:52:30 AM fffff880`04337000 0x00039000 0x4a16bc2e fffff880`042fe000- - The most common drivers are listed on this page: Driver Reference Driver Reference- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - Driver manufacturer links are on this page: Drivers and Downloads
These were cased by your video driver, card, etc. Please re-install the driver using this
When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper
Or Phyxion.net - Driver Sweeper
When it is removed then download and install the fresh copy.
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\K\Desktop\041711-18891-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols *http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850 Machine Name: Kernel base = 0xfffff800`0344c000 PsLoadedModuleList = 0xfffff800`03691e90 Debug session time: Sun Apr 17 10:04:23.790 2011 (GMT-4) System Uptime: 0 days 5:47:18.335 Loading Kernel Symbols ............................................................... ................................................................ .............................. Loading User Symbols Loading unloaded module list ............. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 116, {fffffa8006dc31b0, fffff880045b43bc, 0, 2} Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for atikmpag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys Probably caused by : atikmpag.sys ( atikmpag+73bc ) Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: fffffa8006dc31b0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: fffff880045b43bc, The pointer into responsible device driver module (e.g. owner tag). Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation. Arg4: 0000000000000002, Optional internal context dependent data. Debugging Details: ------------------ FAULTING_IP: atikmpag+73bc fffff880`045b43bc 4883ec28 sub rsp,28h DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT CUSTOMER_CRASH_COUNT: 1 BUGCHECK_STR: 0x116 PROCESS_NAME: System CURRENT_IRQL: 0 STACK_TEXT: fffff880`06987898 fffff880`046a1000 : 00000000`00000116 fffffa80`06dc31b0 fffff880`045b43bc 00000000`00000000 : nt!KeBugCheckEx fffff880`069878a0 fffff880`046a0d0a : fffff880`045b43bc fffffa80`06dc31b0 fffffa80`076a8d50 fffffa80`06668410 : dxgkrnl!TdrBugcheckOnTimeout+0xec fffff880`069878e0 fffff880`04747f07 : fffffa80`06dc31b0 00000000`00000000 fffffa80`076a8d50 fffffa80`06668410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2 fffff880`06987910 fffff880`04775d5a : 00000000`ffffffff 00000000`0014614e fffff880`06987a70 fffffa80`06668410 : dxgmms1!VidSchiReportHwHang+0x40b fffff880`069879f0 fffff880`047716af : fffffa80`06668410 ffffffff`feced300 00000000`00000002 fffffa80`06dfc4c0 : dxgmms1!VidSchWaitForCompletionEvent+0x196 fffff880`06987a30 fffff880`04770023 : fffffa80`06668410 00000000`00000002 fffff880`0476fdc0 00000000`00000000 : dxgmms1!VidSchiWaitForEmptyHwQueue+0x8f fffff880`06987b20 fffff880`047702fe : 00000000`00000000 00000000`00000002 00000000`00000002 00000000`00000000 : dxgmms1!VidSchiHandleControlEvent+0x3b fffff880`06987b50 fffff880`047432c6 : ffffffff`ff676980 fffffa80`06668410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x23e fffff880`06987bf0 fffff880`0476fe7a : 00000000`00000000 fffffa80`062ccd50 00000000`00000080 fffffa80`06668410 : dxgmms1!VidSchiScheduleCommandToRun+0x1da fffff880`06987d00 fffff800`03769cce : 00000000`fffffc32 fffffa80`062cbb60 fffffa80`039d6040 fffffa80`062cbb60 : dxgmms1!VidSchiWorkerThread+0xba fffff880`06987d40 fffff800`034bdfe6 : fffff800`0363ee80 fffffa80`062cbb60 fffff800`0364ccc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a fffff880`06987d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16 STACK_COMMAND: .bugcheck ; kb FOLLOWUP_IP: atikmpag+73bc fffff880`045b43bc 4883ec28 sub rsp,28h SYMBOL_NAME: atikmpag+73bc FOLLOWUP_NAME: MachineOwner MODULE_NAME: atikmpag IMAGE_NAME: atikmpag.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4d409c8d FAILURE_BUCKET_ID: X64_0x116_IMAGE_atikmpag.sys BUCKET_ID: X64_0x116_IMAGE_atikmpag.sys Followup: MachineOwner ---------