Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Window 7 stop responding... :( Help!

09 May 2011   #1
tengty

Window 7 Ultimate x32
 
 
Window 7 stop responding... :( Help!

Hey guy...I'm a newbie here....
and I've some problem with my dell inspiron laptop...

While I using it...It become stop responding....and I can only move the mouse...anything else is stop....I can't even use ctrl Alt Delete...the only thing i can do is to remove the battery... .....

PS: when this happen...I've check the hardisk light...but it's seem like no problem...
I've check the virus...and i find nothing....
I've check the driver...but also nothing...

Help me please....

my enligsh is not good...sorry...
Thx in advance...


My System SpecsSystem Spec
.
09 May 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by tengty View Post
Hey guy...I'm a newbie here....
and I've some problem with my dell inspiron laptop...

While I using it...It become stop responding....and I can only move the mouse...anything else is stop....I can't even use ctrl Alt Delete...the only thing i can do is to remove the battery... .....

PS: when this happen...I've check the hardisk light...but it's seem like no problem...
I've check the virus...and i find nothing....
I've check the driver...but also nothing...

Help me please....

my enligsh is not good...sorry...
Thx in advance...

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Go to the windows log>application tab.

You want to look for critical errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.
My System SpecsSystem Spec
09 May 2011   #3
tengty

Window 7 Ultimate x32
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by tengty View Post
Hey guy...I'm a newbie here....
and I've some problem with my dell inspiron laptop...

While I using it...It become stop responding....and I can only move the mouse...anything else is stop....I can't even use ctrl Alt Delete...the only thing i can do is to remove the battery... .....

PS: when this happen...I've check the hardisk light...but it's seem like no problem...
I've check the virus...and i find nothing....
I've check the driver...but also nothing...

Help me please....

my enligsh is not good...sorry...
Thx in advance...

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Go to the windows log>application tab.

You want to look for critical errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.
Here what I see .. .. .

Event ID: 1
Source: LMS Service cannot connect to Intel(R) MEI driver
My System SpecsSystem Spec
.

09 May 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by tengty View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by tengty View Post
Hey guy...I'm a newbie here....
and I've some problem with my dell inspiron laptop...

While I using it...It become stop responding....and I can only move the mouse...anything else is stop....I can't even use ctrl Alt Delete...the only thing i can do is to remove the battery... .....

PS: when this happen...I've check the hardisk light...but it's seem like no problem...
I've check the virus...and i find nothing....
I've check the driver...but also nothing...

Help me please....

my enligsh is not good...sorry...
Thx in advance...

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Go to the windows log>application tab.

You want to look for critical errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.


Here what I see .. .. .

Event ID: 1
Source: LMS Service cannot connect to Intel(R) MEI driver


read here LMS Service cannot connect to Intel(R) MEI driver - Microsoft Answers


An easy google for either of us
My System SpecsSystem Spec
09 May 2011   #5
tengty

Window 7 Ultimate x32
 
 

and here the other....

Event ID: 46
Source: volmg
My System SpecsSystem Spec
09 May 2011   #6
NiranjanatDell

XP
 
 
Dell Support

It can be very frustrating to have a freezing computer, I am sorry to know about it.

You can try running the hardware diagnostics first to make sure there is no hardware that is causing this issue.
Follow the link below to know how to run hardware diagnostics on your system.

Pre-Boot System Assessment (PSA) Diagnostics and Error Codes For Dell Computers - KB Article - 300428 | Dell

Let me know if all the tests pass, I will be glad to assist you further.

-Niranjan
My System SpecsSystem Spec
09 May 2011   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by tengty View Post
and here the other....

Event ID: 46
Source: volmg

You can check here to see which one most closely fits your situation. event id 6 source volmg - Google Search

Let us know if you need help
My System SpecsSystem Spec
10 May 2011   #8
tengty

Window 7 Ultimate x32
 
 

Quote   Quote: Originally Posted by NiranjanatDell View Post
It can be very frustrating to have a freezing computer, I am sorry to know about it.

You can try running the hardware diagnostics first to make sure there is no hardware that is causing this issue.
Follow the link below to know how to run hardware diagnostics on your system.

Pre-Boot System Assessment (PSA) Diagnostics and Error Codes For Dell Computers - KB Article - 300428 | Dell

Let me know if all the tests pass, I will be glad to assist you further.

-Niranjan
Hey bro...I've check it and found no problem....everything is pass....
so now what i'm gonna do?
My System SpecsSystem Spec
10 May 2011   #9
zigzag3143

Win 8 Release candidate 8400
 
 

We gave you two direct reposnse to the event ID's you got did you try the proposed solution?

If so what happened? did you get an error, did it not apply correctly. We need a lot more information before we can be useful

If you havent please fill in your system specs so we know what hardware we are dealing with


Ken
My System SpecsSystem Spec
10 May 2011   #10
tengty

Window 7 Ultimate x32
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
We gave you two direct reposnse to the event ID's you got did you try the proposed solution?

If so what happened? did you get an error, did it not apply correctly. We need a lot more information before we can be useful

If you havent please fill in your system specs so we know what hardware we are dealing with


Ken

Display TechnologyTFT with LED backlight
Screen size15.6 in
Screen Resolution1366x768


Intel Core i5-430M CPU (2.40GHz)
4GB RAM
ATI Mobility Radeon HD 5470 (1GB)
500GB Toshiba HD 5400RPM
Windows 7 Ultimate 32-bit
My System SpecsSystem Spec
Reply

 Window 7 stop responding... :( Help!




Thread Tools




Similar help and support threads
Thread Forum
Mouse stop responding
I have a4-tech usb mouse. It was working nice for many month. Now it randomly stops responding lsay freezing and then totally stops. Everytime it does it in this manner. I know one thing that makes it work, i unplug my laptop's power and the mouse is back to work.. But this means i can only use...
Hardware & Devices
Applications on computer stop responding.
Hi, I've been having a rather difficult problem recently, my computer start-up has been taking much longer, and sometimes my applications will stop working completely resulting in having to reboot the computer. As of yet I have used Malwarebytes and removed Search Project. I've tried an SFC...
Performance & Maintenance
Most programs I have stop working/responding on run
When I run certain programs (skype, and DUC no-ip) after it loads it gets an error saying it stopped working and stopped responding. This only happened recently, and out of no where. I never did a recent microsoft updates or system update. It all happened over night. It was fine yesterday. When I...
Software
USB devices stop responding while still powered.
Hello! I am using Windows 7 64bit and M/B Gigabyte p67A D3-B3 (1155/ P67/ DD3). The problem happens randomly (I haven't managed to nail down a pattern when it happens or replicate it). Let's say it happens when running full-screen applications (games n stuff) Without warning everything that's...
Hardware & Devices
Multiple programs stop responding in Win 7
I have recurring "not responding" programs in Win 7. The affected programs are MS Office, Cad programs, Photoshop, etc. I tested my ram and all is good. Processor and temps are all excellent. Hard drive has no bad sectors. All drivers have been updated. Problem usually (but not always) goes away...
General Discussion
Computer stop responding.-help plz
Okay So I went to bed and left my pc on and there was a live tv show i was watching from a website and i woke up to an annoying sound in the middle of the night and my computer was frozen and I couldn't click on anything or cntrl+alt+delete. I had to do a hard reboot. I checked my dump files but...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:11.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App