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Windows 7: system crashing and powering off

23 May 2011   #11
lostal21

windows 7 home premium 32 bit
 
 

Attached is the latest Perfmon Report


My System SpecsSystem Spec
.
24 May 2011   #12
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

There is only one BSOD and it was back from August 2010. It was caused by your Linksys Wireless USB. Your event logs don't show any BSODs since then.

What type of issue are you having? Does the computer lock up and freeze? Does it restart on its own?


Are you able to try using a wired connection instead of your Linksys USB adapter?

BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Wed Aug 25 04:45:23.792 2010 (UTC - 4:00)
System Uptime: 0 days 10:15:54.743
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_MRVW24B_IMAGE_usbhub.sys
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E4500  @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2194
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
24 May 2011   #13
lostal21

windows 7 home premium 32 bit
 
 

System will now stay only in safe mode. I have uploaded the latest dump files from this morning. Thanks for any help you might be able to provide.
My System SpecsSystem Spec
.

24 May 2011   #14
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

I still only see the one minidump and your event logs show no sign that any other BSODs occurred.

Browse to C:\windows\system32\minidump

What do you see in there? Is it just one file?

What does the error message say that you are seeing?
My System SpecsSystem Spec
24 May 2011   #15
lostal21

windows 7 home premium 32 bit
 
 

i do not find any minidump file within system32 folder
My System SpecsSystem Spec
24 May 2011   #16
lostal21

windows 7 home premium 32 bit
 
 

wrong - found the minidump folder but it only contained one dump - not current. should i try to create another - am not sure I know how
My System SpecsSystem Spec
24 May 2011   #17
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

You keep saying that you're uploading the latest dump files. Is your computer getting a BSOD?
My System SpecsSystem Spec
24 May 2011   #18
lostal21

windows 7 home premium 32 bit
 
 

found info on creating dump for hung application - do I do something similar?
My System SpecsSystem Spec
24 May 2011   #19
lostal21

windows 7 home premium 32 bit
 
 

no - it just crashes and the powers off
My System SpecsSystem Spec
24 May 2011   #20
lostal21

windows 7 home premium 32 bit
 
 

basically it is running and then powers off - weeks ago I thought it was possible temperature related so took covers and still had same problem
My System SpecsSystem Spec
Reply

 system crashing and powering off




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