Constant bluescreens after new build

GeoDuck said:

- Win7 Pro x64
- Not the original installed OS on the system? (XP then 7 Pro 32-bit)
- Full retail version (burned ISO from university's ELMS MSDNAA program)

- Age of system (hardware): hard drives, DVD drive, case, speakers, keyboard (4 years), monitor (2 years), mouse (1 year), else (2 months)
- Age of OS installation: 2 months

I built a new computer about a 2 months ago and at first it wouldn't even start up, but now it's at the point where I just get many blue screens every day.

Sometimes it crashes when I'm in a game or Firefox, but sometimes it's immediately after startup just on the desktop. The most common are 0x0000001e and 0x0000003b (atikmdag.sys/atikmpag.sys). Ususally the screen has graphical corruption just before the BSoD. I tried uninstalling Catalyst Control Center and reseating the GPU, but it didn't help.

After some stress testing:
Video Card: Min 32°C, Max 53°C
CPU: Min 19°C, Max 33°C
Primary hard drive: Min 34°C, Max 35°C
Motherboard: Min 29°C, Max 43°C

I tried getting Debugging Tools for Windows (x64) but I really don't know what the information it provides means. I ran Windows Memory Diagnostic for 7 passes on Extended and it showed no errors until I cancelled it, at which point it said Windows failed to start and recommened Startup Repair. When I logged in it gave an error message:
regsvr32.exe - Ordinal Not Found
The ordinal 344 could not be located in the dynamic link library COMCTL32.dll.

I have a feeling it could be the video card, RAM, or wireless card, but don't know what to do about it. Any help would be appreciated.

The majority of these were Related to cFos_Software Internet acceleration program related. Note: May be necessary for the software to work properly. Note: Located in \%Program Files%\cFosSpeed\

Please remove it to test.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\051011-29468-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`0321e000 PsLoadedModuleList = 0xfffff800`03463e90
Debug session time: Tue May 10 05:00:28.895 2011 (GMT-4)
System Uptime: 0 days 0:22:59.988
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {7073688b, 2, 0, fffff88005841c14}

Unable to load image \SystemRoot\system32\DRIVERS\cfosspeed.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for cfosspeed.sys
*** ERROR: Module load completed but symbols could not be loaded for cfosspeed.sys
Probably caused by : cfosspeed.sys ( cfosspeed+11c14 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 000000007073688b, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88005841c14, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800034cf0e8
 000000007073688b 

CURRENT_IRQL:  2

FAULTING_IP: 
cfosspeed+11c14
fffff880`05841c14 80b92802000000  cmp     byte ptr [rcx+228h],0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff80000b9c1d0 -- (.trap 0xfffff80000b9c1d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa8005df51a8 rbx=0000000000000000 rcx=0000000070736663
rdx=0000000000150e90 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88005841c14 rsp=fffff80000b9c360 rbp=fffff80000b9c530
 r8=0000000000000000  r9=fffff80000b9c2f8 r10=fffff88005944310
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
cfosspeed+0x11c14:
fffff880`05841c14 80b92802000000  cmp     byte ptr [rcx+228h],0 ds:4300:00000000`7073688b=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff8000329dbe9 to fffff8000329e640

STACK_TEXT:  
fffff800`00b9c088 fffff800`0329dbe9 : 00000000`0000000a 00000000`7073688b 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff800`00b9c090 fffff800`0329c860 : fffff880`05941f80 00000000`00000000 00000000`00000000 fffffa80`05df5190 : nt!KiBugCheckDispatch+0x69
fffff800`00b9c1d0 fffff880`05841c14 : 00000000`00000018 fffff880`059110a5 ffffffff`fff85ee0 fffff800`00000000 : nt!KiPageFault+0x260
fffff800`00b9c360 00000000`00000018 : fffff880`059110a5 ffffffff`fff85ee0 fffff800`00000000 fffff880`05943b60 : cfosspeed+0x11c14
fffff800`00b9c368 fffff880`059110a5 : ffffffff`fff85ee0 fffff800`00000000 fffff880`05943b60 00000000`00000000 : 0x18
fffff800`00b9c370 ffffffff`fff85ee0 : fffff800`00000000 fffff880`05943b60 00000000`00000000 fffffa80`05df5190 : cfosspeed+0xe10a5
fffff800`00b9c378 fffff800`00000000 : fffff880`05943b60 00000000`00000000 fffffa80`05df5190 fffff880`058ef0e6 : 0xffffffff`fff85ee0
fffff800`00b9c380 fffff880`05943b60 : 00000000`00000000 fffffa80`05df5190 fffff880`058ef0e6 fffffa80`05e86470 : 0xfffff800`00000000
fffff800`00b9c388 00000000`00000000 : fffffa80`05df5190 fffff880`058ef0e6 fffffa80`05e86470 fffff800`00b9c530 : cfosspeed+0x113b60


STACK_COMMAND:  kb

FOLLOWUP_IP: 
cfosspeed+11c14
fffff880`05841c14 80b92802000000  cmp     byte ptr [rcx+228h],0

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  cfosspeed+11c14

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: cfosspeed

IMAGE_NAME:  cfosspeed.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4aeacc83

FAILURE_BUCKET_ID:  X64_0xD1_cfosspeed+11c14

BUCKET_ID:  X64_0xD1_cfosspeed+11c14

Followup: MachineOwner
---------

0: kd> lmvm cfosspeed
start             end                 module name
fffff880`05830000 fffff880`05967000   cfosspeed T (no symbols)           
    Loaded symbol image file: cfosspeed.sys
    Image path: \SystemRoot\system32\DRIVERS\cfosspeed.sys
    Image name: cfosspeed.sys
    Timestamp:        Fri Oct 30 07:22:43 2009 (4AEACC83)
    CheckSum:         0013484C
    ImageSize:        00137000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Lately the computer's also been just freezing and the sound holds one tone, like a blue screen, but with no blue screen.
It usually happens when I'm watching videos or playing games. I don't know if that's just because I do a lot of that, or it's actually related.

GeoDuck said:

Lately the computer's also been just freezing and the sound holds one tone, like a blue screen, but with no blue screen.
It usually happens when I'm watching videos or playing games. I don't know if that's just because I do a lot of that, or it's actually related.

As usual when you start getting BSOD's its usually more than just one problem. You are still showing at least two more

1-these crashes are related to your video driver. A re-install of the newest rev using these instructions should help

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

Or Phyxion.net - Driver Sweeper

When it is removed then download and install the fresh copy.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\051111-22838-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0xfffff800`03265000 PsLoadedModuleList = 0xfffff800`034aa650
Debug session time: Wed May 11 23:56:56.911 2011 (GMT-4)
System Uptime: 0 days 4:10:01.441
Loading Kernel Symbols
...............................................................
................................................................
.......................................
Loading User Symbols
Loading unloaded module list
...............................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {1, 2, 8, 1}

Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiInterlockedInsertTailList+47 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000001, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000001, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003514100
 0000000000000001 

CURRENT_IRQL:  2

FAULTING_IP: 
+60f3952f02f5daa0
00000000`00000001 ??              ???

PROCESS_NAME:  System

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

TRAP_FRAME:  fffff880031fb530 -- (.trap 0xfffff880031fb530)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=000000000000000e
rdx=000000000000000c rsi=0000000000000000 rdi=0000000000000000
rip=0000000000000001 rsp=fffff880031fb6c0 rbp=0000000000000000
 r8=fffffa8004938db8  r9=0000000000000000 r10=0000000000000000
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
00000000`00000001 ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800032e42a9 to fffff800032e4d00

FAILED_INSTRUCTION_ADDRESS: 
+60f3952f02f5daa0
00000000`00000001 ??              ???

STACK_TEXT:  
fffff880`031fb3e8 fffff800`032e42a9 : 00000000`0000000a 00000000`00000001 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
fffff880`031fb3f0 fffff800`032e2f20 : fffffa80`046c72c0 fffff880`01064f4f 00000000`0000003c fffff880`031fb740 : nt!KiBugCheckDispatch+0x69
fffff880`031fb530 00000000`00000001 : fffff880`031fb740 fffffa80`05d464f0 fffffa80`0446eea0 fffff880`02f7111b : nt!KiPageFault+0x260
fffff880`031fb6c0 fffff880`031fb740 : fffffa80`05d464f0 fffffa80`0446eea0 fffff880`02f7111b 00000000`00000000 : 0x1
fffff880`031fb6c8 fffffa80`05d464f0 : fffffa80`0446eea0 fffff880`02f7111b 00000000`00000000 fffffa80`05d45000 : 0xfffff880`031fb740
fffff880`031fb6d0 fffffa80`0446eea0 : fffff880`02f7111b 00000000`00000000 fffffa80`05d45000 fffffa80`0446ef80 : 0xfffffa80`05d464f0
fffff880`031fb6d8 fffff880`02f7111b : 00000000`00000000 fffffa80`05d45000 fffffa80`0446ef80 fffffa80`04467ea0 : 0xfffffa80`0446eea0
fffff880`031fb6e0 fffffa80`04a7b1b0 : fffffa80`04a7b1b0 00000000`00000000 fffffa80`04a7b060 00000000`ffffffff : dxgmms1!VidSchiInterlockedInsertTailList+0x47
fffff880`031fb730 fffffa80`04a7b1b0 : 00000000`00000000 fffffa80`04a7b060 00000000`ffffffff 00000000`00000009 : 0xfffffa80`04a7b1b0
fffff880`031fb738 00000000`00000000 : fffffa80`04a7b060 00000000`ffffffff 00000000`00000009 fffffa80`06ab1010 : 0xfffffa80`04a7b1b0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VidSchiInterlockedInsertTailList+47
fffff880`02f7111b 488b5c2450      mov     rbx,qword ptr [rsp+50h]

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  dxgmms1!VidSchiInterlockedInsertTailList+47

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce799c1

FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_dxgmms1!VidSchiInterlockedInsertTailList+47

BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_dxgmms1!VidSchiInterlockedInsertTailList+47

Followup: MachineOwner
---------

3: kd> lmvm dxgmms1
start             end                 module name
fffff880`02f61000 fffff880`02fa7000   dxgmms1    (pdb symbols)          c:\symbols\dxgmms1.pdb\0901C357E9E846EE8C2FBCC8107163201\dxgmms1.pdb
    Loaded symbol image file: dxgmms1.sys
    Mapped memory image file: C:\Symbols\dxgmms1.sys\4CE799C146000\dxgmms1.sys
    Image path: \SystemRoot\System32\drivers\dxgmms1.sys
    Image name: dxgmms1.sys
    Timestamp:        Sat Nov 20 04:49:53 2010 (4CE799C1)
    CheckSum:         00047A89
    ImageSize:        00046000
    File version:     6.1.7601.17514
    Product version:  6.1.7601.17514
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     dxgmms1.sys
    OriginalFilename: dxgmms1.sys
    ProductVersion:   6.1.7601.17514
    FileVersion:      6.1.7601.17514 (win7sp1_rtm.101119-1850)
    FileDescription:  DirectX Graphics MMS
    LegalCopyright:   © Microsoft Corporation. All rights reserved.

2-Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp,sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads

when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place. MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor


3- other items of note.

Your fsecure email interceptor is often a cause.

Some what less often is Related to saskutil64.sys SCM PCMCIA Smart Card Reader from SCM Microsystems, Inc

GeoDuck said:

1- I downloaded Phyxion.net - Driver Sweeper 3.0, removed AMD - Display, restarted, installed the latest driver 11.5, and restarted.

2- I closed PowerISO and stopped it from running on startup. I downloaded and ran the SPTD uninstaller.

3- I uninstalled Shaw Secure (which is just a rebranded F-Secure) and installed Comodo.

Then when I was Alt-F4ing out of a game, I got a 0x0000003b dxgmms1.sys error. BlueScreenView also highlighted atikmdag.sys as a cause.
I also got a 0x1000007e while trying to start a game.

Blue screen view is a decent enough tool but it often gets "confused"

We need to examine the DMP with a better tool. Please upload it.

GeoDuck said:

Here they are, with another 3b atikmpag.sys when I was playing a game.

All three point to memory corruption (exception) caused by a driver. In your case the video driver, or card.

I see you have installed the april, 2011 driver.

Do the crashes happen in safe mode?

There were no blue screens in safe mode, but the computer did freeze up twice. However, no dumps were created from the unresponsiveness.
I attached a dump from just before I put it in safe mode.